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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,747 reviews
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GGAN98's profile image
GGAN98 
2 months ago

I worked with Ally, she was great to have my car serviced timely and even fast than I expected. 

Business response:

Thank you for taking the time to share your experience with our service team. We're delighted to hear that your vehicle was serviced in a timely manner and that the process exceeded your expectations for speed. Having your car back sooner than anticipated is always our goal, and we're pleased we could deliver that level of efficiency. Your positive feedback about the quality service you received means a great deal to our team. We appreciate your trust in us for your automotive needs. 

GDSTOWASSER's profile image
GDSTOWASSER 
2 months ago

Lyn is excellent. He took care of my car and made sure to get it done promptly. Great car. Great dealership. Great service thanks to Lyn. 

Business response:

We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving excellent care and prompt service truly mean the world to us. It's fantastic to know that you're pleased with both your vehicle and the quality of service you received. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with outstanding service in the future. 

NICOLE.SHAEFF's profile image
NICOLE.SHAEFF 
2 months ago

I had a great experience at Crest Volvo. They worked quickly and updated me regularly on the status of my car. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that our team provided you with efficient service and kept you well-informed throughout the process. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their positive experiences. We look forward to serving you again in the future. 

AWHITE.6STAR's profile image
AWHITE.6STAR 
2 months ago

My service advisor took great care of me and got everything squared away very very quickly 

Business response:

We are elated to hear about your wonderful experience with our service team. It's fantastic that your service advisor provided such attentive care and handled everything efficiently for you. Quick and thorough service is something we strive for, and we're thrilled that we delivered exactly what you needed. Your positive feedback about the exceptional care you received truly makes our day. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience. 

Vino's profile image
Vino 
2 months ago

Service advisor was new. Requested for service vehicle online but was told that the note area on their website is not read. 

Business response:

We appreciate your input regarding your recent service experience. Your feedback is valuable information for us as we continuously work to improve. For further discussion about your experience, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com. 

duenesismael's profile image
duenesismael 
2 months ago

Professional sales person in Nash Abir and transparent business professional in Gage Rucker. The entire staff was friendly and welcoming 

Business response:

Your positive feedback about our professional staff truly means a lot to us. We're delighted to hear that you found our team members to be professional and transparent throughout your experience. It's wonderful to know that our entire staff made you feel welcomed during your visit. Your kind words about the friendly atmosphere and professional service reflect the high standards we strive to maintain every day. We appreciate you taking the time to share your positive experience with us. 

TNDAVIS_1's profile image
TNDAVIS_1 
2 months ago

Greg was awesome with our time and getting us exactly what we wanted! This was our 3rd XC90 from Crest and we couldn’t be happier with the service and the car! 

Business response:

We are pleased to hear about your wonderful experience with our team and your satisfaction with your third XC90 purchase. It's fantastic to know that our staff provided excellent service during your visit and helped you find exactly what you were looking for. Your loyalty over multiple vehicle purchases truly means the world to us, and we're delighted that both our service and vehicles continue to exceed your expectations. We look forward to serving you again in the future. 

ADRIENNEREISER's profile image
ADRIENNEREISER 
2 months ago

They are always very polite and professional. They always explain everything and answer all the questions you might have. I even received a link to a video of the repair tech showing and explaining what repairs or replacements will be needed on my car in the near future. 

Business response:

We are pleased to hear about your positive experience with our team's courteous and professional service. Your appreciation for our thorough explanations and willingness to answer all your questions means so much to us. We're particularly glad you found value in the video demonstration from our repair technician, as we believe clear communication about your vehicle's current and future needs helps you make informed decisions. Thank you for recognizing our commitment to transparency and customer care. 

Money's profile image
Money 
2 months ago

We received excellent customer service from Fabrian at Crest Volvo. He kept us informed about the progress of of our car repair. He was professional,courteous and friendly. 

Business response:

We are thrilled to hear about your outstanding experience with our service team. Your feedback about receiving excellent customer service and being kept informed throughout your car repair process means so much to us. We take great pride in maintaining professional, courteous, and friendly service for all our customers. Thank you for recognizing our commitment to keeping you updated and providing quality care for your vehicle. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,747 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.