This profile has been claimed by the business owner or representative.
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fair prices, quick turnaround, clean facility and very friendly staff. I’ve always left pleased
Business response:
Thank you for sharing your wonderful experience! We're absolutely thrilled to hear that you found our pricing reasonable and that we were able to provide you with efficient service. It means so much to know that you appreciated our clean environment and that our team made you feel welcome throughout your visit. Your satisfaction is what drives us to maintain these high standards, and we're delighted that you consistently leave our dealership feeling happy with the service you receive. We truly appreciate customers like you a... read more
I am appreciative of the excellent client service that Fabian Salazar provided. He was knowledgeable, patient and understanding.
Business response:
Your positive feedback about the outstanding service experience truly means a lot to us at Crest Volvo Cars. We're delighted to hear that you found our team member to be so well-informed and considerate throughout your visit. It's wonderful when our staff can demonstrate both expertise and genuine care for each customer's needs. Your recognition of the patience and understanding you received reflects exactly the kind of personalized attention we strive to provide. We're grateful you took the time to share your experience and... read more
Service was great! Jordan handled my service in a top notch fashion. I'm pleased.
Business response:
We are ecstatic to hear about your outstanding experience with us! Your feedback about receiving excellent service means the world to us at Crest Volvo Cars. We're thrilled that our team member provided you with such exceptional care and handled everything in a professional manner. Your satisfaction is our top priority, and knowing that you're pleased with the quality of service you received truly makes our day. We look forward to continuing to serve you with the same level of excellence in the future.
Fabian was incredibly helpful. I appreciated the fast turn around and the shuttle service. All around great experience!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your appreciation for the quick service and convenient shuttle really means a lot to us. It sounds like everything came together perfectly to make your visit smooth and efficient. We're delighted that you felt well taken care of throughout the entire process. Thank you for choosing Crest Volvo Cars and for sharing your positive feedback with us.
Fabian was wonderful and made it seem less for the service appointment. I appreciate his kindness and timely service.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your feedback about receiving wonderful assistance and experiencing kindness during your service appointment means so much to us. We understand that service visits can sometimes feel overwhelming, and we're thrilled that our team member was able to make the process feel more manageable for you. Providing timely service while maintaining a caring approach is exactly what we strive for at Crest Volvo Cars. Thank you for taking the time to sh... read more
Alan and Locke were outstanding! They were both very thorough and enjoyable to work with.
Business response:
Thank you for highlighting the exceptional service you received from our team members. We're thrilled to hear that both individuals provided such thorough assistance and made your experience enjoyable. Your recognition of their outstanding dedication means so much to us at Crest Volvo Cars. We truly value customers like you who take the time to share positive experiences, and we look forward to continuing to provide you with the same level of excellent service in the future.
Thank you for providing a loaner vehicle, that also meets the model of what I drive. Good communication and explanation of what is happening. Prompt service. Friendly staff! Jordan does a great job of taking care of us.
Business response:
We are thrilled to hear about your wonderful experience with our service team. Your feedback about receiving a matching loaner vehicle and clear communication throughout the process means so much to us. We take pride in providing prompt service and maintaining open dialogue with our customers about their vehicle's care. It's fantastic to know that our team member provided exceptional service and made you feel well taken care of. Your kind words about our staff's friendly approach truly brighten our day. Thank you for taking ... read more
Easy to work with! Appreciate the clarity and flexibility. Looking forward to leveraging the service department
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team easy to work with and that you valued the clear communication and accommodating approach we provided. Your feedback about the clarity and flexibility means a great deal to us at Crest Volvo Cars. We're excited that you're planning to utilize our service department and look forward to continuing to provide you with the same excellent experience you've come to expect.
I picked up my car yesterday but when I turned the car on today, it still alerts me to get maintenance. That’s concerning. It was my first visit to the service dept. so I’m unsure how things work at Crest.
Business response:
Thank you for your feedback, and we understand your concerns. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can review your service and work to find a resolution.
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.