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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,442 reviews
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Kay's profile image
Kay 
3 months ago

Nash was a great salesperson and I highly recommend you ask for him. Great experience at Crest! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much when customers take time to share positive feedback about exceptional service. Your recommendation speaks volumes about the dedication our sales professionals bring to helping every customer. We truly appreciate you choosing Crest Volvo Cars and are delighted that your visit exceeded expectations. Your kind words motivate our entire team to continue delivering outstanding service. 

mnwegner01's profile image
mnwegner01 
3 months ago

Great service from the crest team. Appreciate the prompt service and loaner car availability. Thank you. 

Business response:

We are elated to hear about your positive experience with our team. Your satisfaction with the quick service we provided means a great deal to us. We understand how important it is to have reliable transportation options, and we're pleased that having a loaner vehicle available made your visit more convenient. Your feedback about our team's dedication to excellent service motivates us to continue delivering the quality experience our customers deserve. 

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bcal7 
3 months ago

Appreciate that they worked with us on our car color preference and price point. Excellent customer service from Gage, Brandon and Madolyn. They were patient and answered all our questions. 

Business response:

We are ecstatic to hear about your positive experience with finding the right vehicle that matched both your color preferences and budget. Your feedback about our team's patience and thoroughness in answering your questions truly means a lot to us. It's wonderful to know that our staff provided you with the excellent service experience you deserved throughout the process. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience with others. 

selcrisusa's profile image
selcrisusa 
3 months ago

Mark is great! Very supportive all the time, trying to find a solution to the issues that I had with the car. 

Business response:

We appreciate hearing feedback about supportive and solution-focused service, as ongoing communication and effort are important to us. Our goal is to work collaboratively with customers to address concerns and provide helpful guidance. Comments like this reinforce our commitment to attentive and responsive service. For further discussion, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com. 

smilo_27's profile image
smilo_27 
3 months ago

Excellent service,knowledgeable and honest,Thanks to Mark for always keeping us informed of the progress. 

Business response:

We are thrilled to hear about your positive experience with our team. Your comments about receiving knowledgeable and honest service truly mean a lot to us. It's wonderful to know that Mark kept you well-informed throughout the entire process, as clear communication is something we value deeply at Crest Volvo Cars. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with exceptional service. 

JIM_MORTIMER29's profile image
JIM_MORTIMER29 
3 months ago

They always take great care of the car at Crest Volvo. The loaner was clean and new and same model as our car. 

Business response:

We are delighted to hear that you consistently receive excellent care for your vehicle. Your satisfaction with our service team's attention to detail means everything to us. We're particularly pleased that the loaner vehicle met your expectations by being clean, new, and matching your own car model. Thank you for taking the time to share your positive experience with us. Your feedback reinforces our commitment to providing exceptional automotive care and service. 

MEGHAN.KELLEY's profile image
MEGHAN.KELLEY 
3 months ago

Jasmine is great! Best service agent I’ve worked with. Always so pleasant and goes above and beyond 

Business response:

We are honored to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional assistance and felt truly taken care of during your visit. Having team members who consistently provide outstanding service and maintain such a positive attitude makes all the difference in creating memorable experiences for our customers. Your recognition of the dedication and extra effort put forth means so much to us at Crest Volvo Cars. We're thrilled that you had such a positive interaction ... read more

RDELOZIER's profile image
RDELOZIER 
3 months ago

Jasmine was very helpful and kept me notified of where they were in fixing my car. She listed to me regarding the issues and all issues were resolved. Jasmine was fantastic to work with and I appreciate all of her help. 

Business response:

We are delighted to hear about your wonderful experience with our service team. Having someone who truly listens to your concerns and keeps you informed throughout the repair process makes all the difference. It's fantastic that all of your vehicle issues were completely taken care of and that you felt supported every step of the way. Your kind words about the exceptional service you received mean so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences. 

TCOUNCIL13's profile image
TCOUNCIL13 
3 months ago

Great job. First-time customer with Crest Volvo. The staff is very Friendly. Keep up the good job. 

Business response:

We are pleased to hear about your positive experience as a first-time customer. Your kind words about our team's friendliness mean so much to us. We understand how important it is to feel welcomed and valued, especially when visiting a new place for the first time. We truly appreciate you taking the time to share your feedback and are delighted that we met your expectations. Your encouragement motivates us to continue providing the same level of service to all our customers. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,442 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.