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6020 State Highway 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
We came in to look over the new xc90 , we told Eli that we were in a bit of a time crunch and he made the process quick but still very personal and informative.
Business response:
We are utterly delighted to hear about your positive experience! It's wonderful that despite being in a time crunch, you received service that was both efficient and thorough. We're pleased that the process was handled in a way that was quick yet remained personal and informative for you. Thank you for taking the time to share your experience - it means a great deal to us knowing that we could meet your needs while respecting your schedule.
Great communication, service oriented, go above and beyond to serve customers and ensure a smooth experience.
Business response:
Thank you immensely for sharing your wonderful experience with us. We deeply value customers like you who recognize our commitment to excellent communication and service excellence. It means so much to know that our team went the extra mile to provide you with outstanding care and made sure your entire experience was seamless. Your feedback reinforces our dedication to putting customers first and delivering the exceptional service that sets us apart. We truly appreciate your trust in us and look forward to continuing to exce... read more
Service advisor Lyn Ford did a fantastic job with identifying my vehicle’s problem and finding a solution. I was super pleased that Crest Volvo Service department was able to get me in on super short notice.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Lyn was able to quickly identify your vehicle's issue and provide an effective solution. It's fantastic that we could accommodate you on such short notice - we understand how important it is to get you back on the road as quickly as possible. Your satisfaction means everything to us, and we truly appreciate your trust in our service department. We look forward to continuing to provide you with the exceptional service you de... read more
Always a great experience! Lyn Ford takes good care of us and we’ve never had a problem after work is done. The work gets done well the first time!
Business response:
Thank you for your review and for sharing your positive experience with us. We are overjoyed to hear that you consistently have great experiences with our service team. It's wonderful to know that you feel well taken care of and that our work quality meets your expectations the first time. Your confidence in our team means everything to us, and we truly appreciate customers like you who trust us with their vehicle needs. We look forward to continuing to provide you with the exceptional service you've come to expect.
Jeremi and his team always takes care of me and my wife. They are my go to for any of our vehicles. Even our non-Volvo's.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to know that Jeremi and the entire team consistently provide the exceptional care you and your wife deserve. We truly appreciate your trust in bringing all of your vehicles to Crest Volvo Cars, regardless of the make. Your loyalty and confidence in our service is what drives us to maintain the highest standards every day. Thank you for taking the time to share your positive experience.
Tim was great. In contact the entire time and followed through on everything he said he would. Thank you Tim!
Business response:
We are utterly delighted to hear about your positive experience with Tim. It's wonderful to know that you felt supported throughout the entire process with consistent communication and reliable follow-through on all commitments made to you. Your recognition of the dedicated service you received means so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Jordan Farmer has been my Service Representative for all 3 of my vehicles and he is always professional and courteous. I highly recommend him!
Business response:
We deeply cherish your continued trust in bringing all three of your vehicles to Crest Volvo Cars for service. Your recognition of the professional and courteous service you consistently receive means everything to us. We understand how important it is to have a reliable service representative who knows your vehicles and takes care of your needs. Thank you for taking the time to share your positive experience and for recommending our team to others.
Everything is smooth. No issues. Just that my expectations were little different for the loaner car. Learned how everything works. And process is smooth and very comfortable
Business response:
We are pleased to hear that your experience with us was smooth and comfortable. It's wonderful to know that our process worked well for you and that you found everything easy to navigate. We understand that your expectations for the loaner vehicle were a bit different, and we appreciate you sharing that feedback with us. Your input helps us continue to improve our services. Thank you for taking the time to learn about how everything works and for choosing Crest Volvo Cars for your automotive needs.
I feel that my car was in the best hands and my Advisor was attentive and took the best care towards the service of my car.
Business response:
Thank you for your review! We are delighted to hear that you felt your vehicle received exceptional care during your visit. It's wonderful to know that your service advisor was attentive and provided you with the quality service experience you deserved. Your confidence in our team means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with outstanding service at Crest Volvo Cars for all your automotive needs.
Crest Volvo Cars has a 4.7 star rating with 8,899 reviews.
Crest Volvo Cars is closed now. It will open at 7:00 a.m.