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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sam Hilou went above and beyond to make the final step in a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he and I came across. Tyler Barna was very gracious and patient during the final paperwork.
Business response:
Thank you for sharing your experience with us. We understand that dealing with challenging situations, especially when they involve emotional circumstances and documentation complications, can be overwhelming. It's wonderful to hear that our team members were able to support you through this process. We're pleased that Sam provided the extra care needed to help complete your trade-in despite the difficulties you encountered. It's also great to know that Tyler showed patience during the paperwork process and that Jaime demons... read more
Billy (Sales) was amazing! The first day I went to look at the car, he answered all my questions on what the car's features were and let me test drive a few to compare. Then when I came back a few days later to have a second a look at the car, he let me to check out every parts of the car (even let me lift the car up in the Service area to check underneath the car). When it came to finalizing details, I didn't feel any pressure at all and he was patient and kind enough to talk to my father on the phone as he was unable to be... read more
Business response:
We genuinely appreciate your detailed feedback about your experience with our sales and finance teams. It's wonderful to hear that our sales representative took the time to thoroughly answer your questions about the vehicle features and allowed you to test drive multiple options for comparison. The fact that you felt comfortable enough to return for a second look and even examine the car in our service area shows the level of trust our team was able to build with you. Your mention of feeling no pressure during the finalizati... read more
Lyn , Bryan and Nixon were all great. Car wash was down due to weather but Lyn mentioned he would come to my house and hand wash it once the weather clears. You can’t find service like that anymore!
Business response:
Thank you for recognizing our team's exceptional service! We're proud that Lyn, Bryan, and Nixon provided such outstanding care. The personal touch, like offering to hand wash your vehicle at home, shows our commitment to going above and beyond for our customers at Crest Volvo Cars.
The Crest Volvo team provided me with a smooth and fast purchasing experience. I would recommend them to anyone looking for a new car.
Business response:
Thank you for your positive feedback! We're thrilled that we provided you with efficient and seamless service. Your recommendation means a great deal to us, and we take pride in making car buying straightforward and enjoyable.
The service experience is always a pleasant one. I recommend Crest Volvo.Professional and pleasant experience.
Business response:
Thank you for taking the time to share your wonderful feedback about your service experiences. We are pleased to hear that you consistently find our team to be professional and that each visit leaves you feeling satisfied. Your recommendation means everything to us, and we truly appreciate customers like you who recognize the care we put into providing quality service. We look forward to continuing to exceed your expectations in the future.
I traded in my 2025. 5 XC90 Ultimate for a 2026 XC40 last week. I worked with Gage on both my previous cars, and was very please with his assistance.
Business response:
Thank you for sharing your experience! We're thrilled to hear about your successful trade from the XC90 Ultimate to the new XC40. It's wonderful that Gage provided such positive assistance on both purchases. Your continued trust means everything to us. We hope you're enjoying your new XC40!
From the first return phone call on my interest in a vehicle for sale, to the signing of the contract to purchase, to the after care when I needed information, everyone involved at Crest Volvo was stellar. Thank you!
Business response:
Your positive experience means the world to us. We're thrilled that our team provided exceptional service throughout your entire journey with us, from that initial phone conversation about the vehicle you were interested in, all the way through the purchase process and beyond. It's wonderful to hear that our commitment to excellent customer care made such a strong impression. Your kind words about everyone you worked with at Crest Volvo Cars truly brighten our day and motivate us to continue delivering the same outstanding s... read more
Lyn is excellent. We’ve worked with him for many years and continue to trust him to take care of us! He’s worked with my entire family and we all appreciate his dedication to customer service.
Business response:
We are ecstatic to hear about your wonderful experience with our team member! It means so much to know that you have built such a strong relationship over the years and continue to place your trust in our service. Having your entire family choose to work with us speaks volumes, and we truly appreciate your loyalty. Your recognition of the dedication to customer service that you have received is incredibly meaningful to our team. Thank you for taking the time to share your positive experience - it helps us continue to provide... read more
Job well done. And done in a reasonable time .Somewhat expensive .Pleasant reception Clean reception area
Business response:
Thank you for your positive feedback! We're glad our team completed your service efficiently and that you found our staff welcoming and facility clean.
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
Crest Volvo Cars is closed now. It will open at 8:30 a.m.