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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Appreciate the white glove treatment. Exceptional service with a smile! Thanks Mark for all the help!
Business response:
Thank you for your review, Randall! We are thrilled to hear about your outstanding experience with our team. Providing exceptional care and service with genuine warmth is what we strive for every day. Your kind words about the premium level of attention you received truly make our day. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you with the same level of excellence in the future.
Ally was wonderful as per usual. She is always most helpful with any and all service issues.
Business response:
We are happy to hear about your positive experience with our team member! It's wonderful to know that she consistently provides helpful assistance with all your service needs. Her dedication to being supportive with every concern truly reflects our commitment to excellent customer care. We appreciate your continued trust and look forward to serving you again.
They get the job done great and the car is like new when returned after service!
Business response:
We are excited to hear about your wonderful experience with our service team. Your confidence in our work and the quality results we deliver means everything to us. It's fantastic to know that your vehicle felt completely refreshed after the service visit. We truly value customers like you who trust us with their automotive needs, and we look forward to continuing to provide you with the excellent care you deserve.
Jasmin has always helped me greatly every time i had a problem. her engagement and empathy of the situation goes a long way. Also I want to give a shout out to the sales person who helped get my car from service center even when it was beyond his job scope - truly appreciate these guys!
Business response:
We are elated to hear about your wonderful experience with our team. It's heartwarming to know that Jasmin's dedication and understanding made such a positive difference when you needed assistance. Her genuine care for each situation truly reflects our commitment to supporting our customers. We're also thrilled that our sales team went above and beyond their regular duties to help retrieve your vehicle from the service center. These moments of exceptional service demonstrate the collaborative spirit we value. Your recognitio... read more
The service center is quick and wonderful. The girl at front desk is on top of things .
Business response:
We are pleased to hear about your positive experience with our service center. Your feedback about the quick and wonderful service truly means a lot to us. It's wonderful to know that our front desk team member provided you with attentive and organized assistance during your visit. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
The professionalism and expertise of the advisor and the technicians surpassed my expectations! Mark, in the service department was a pleasure to work with.
Business response:
We are ecstatic to hear about your outstanding experience with our team! Your recognition of the exceptional professionalism and expertise demonstrated by our advisor and technicians means everything to us. It's wonderful to know that the service department exceeded what you were hoping for, and we're thrilled that your interaction was such a positive one. Thank you for taking the time to share your experience - feedback like yours motivates our entire team to continue delivering the high-quality service our customers deserv... read more
Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable.
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.
I had such a great experience buying my Volvo from Allison! From the very first interaction, she was personable, honest and thoughftul. She even brought me a jacket when we were test driving because she thought I seemed cold. I would recommend Allison and Crest Vovlo Cars to anyone in the market for a Volvo! I did not personally interact with Jorge Ramirez, so I can't say anything about him.
Business response:
We are ecstatic to hear about your wonderful experience with your Volvo purchase! It sounds like you received exceptional personal care throughout the process, and we're delighted that our team member provided such thoughtful and honest service. The attention to detail, including looking out for your comfort during the test drive, truly reflects our commitment to creating meaningful connections with every customer. Your recommendation means the world to us, and we're thrilled that you felt so well taken care of during this i... read more
Everything went well. I am glad the technician was able to determine why the check engine light continued to come on.
Business response:
We are overjoyed to hear that your service experience exceeded your expectations. Your satisfaction with our technician's diagnostic skills means everything to us. We understand how concerning a persistent check engine light can be, and we're thrilled that our team was able to identify the root cause and provide you with peace of mind. Thank you for trusting us with your vehicle's care, and we look forward to serving you again in the future.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.