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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,659 reviews
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BECCA8's profile image
BECCA8 
3 months ago

Lyn is a great service provider! Excellent to work with! I'm always pleased with my service at Crest! 

Business response:

We are grateful to hear about your wonderful experience with our service team. It's fantastic to know that you consistently feel pleased with the quality of service you receive when you visit us. Your recognition of our team's dedication to providing excellent service means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations in the future. 

Hui's profile image
Hui 
3 months ago

The work was done excellent for the service this week, waterstrip was replaced to fix the issue 

Business response:

We sincerely value your positive feedback about the excellent service you received this week. We're pleased to hear that the water strip replacement successfully resolved the issue you were experiencing. Your satisfaction with our work means everything to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service you deserve. 

donnajhewett's profile image
donnajhewett 
3 months ago

Excellent Customer Service, as usual! I always work directly with Jordan Farmer, who is the best of the best...my reason for continuing with Crest Volvo. Additionally, the entire team is very friendly, efficient and beyond helpful!! 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you consistently experience outstanding service with us. Your continued trust means everything to us. It's fantastic to know that Jordan provides you with exceptional care and expertise that keeps you coming back. We're also delighted that our entire team consistently delivers the friendly, efficient, and helpful service you deserve. Your loyalty and positive experience reflect exactly what we strive to achieve every day. 

anujkg's profile image
anujkg 
3 months ago

Thanks for the great service, really appreciate on working on the feedback and turning around quickly. 

Business response:

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly. 

don91's profile image
don91 
3 months ago

This was our 4 Volvo that we bought from Crest, and the experience was excellent. Sam and Nick were super great! The service dept is one of the reasons we keep coming back! We love Jordan! Thanks! 

Business response:

Thank you for your review and for being such a loyal customer! It means the world to us that this is your fourth Volvo purchase with us. We're thrilled to hear that your experience was excellent once again. Your kind words about our team members are truly appreciated - we're fortunate to have dedicated professionals who consistently deliver outstanding service. It's wonderful to know that our service department continues to be a key reason you choose to return to us. Your loyalty and trust over multiple vehicle purchases dem... read more

PATADLER's profile image
PATADLER 
3 months ago

As usual everything was great. Love working with this team. Appreciate the car wash! Have a great day 

Business response:

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service. 

COLLINS4COLLINS's profile image
COLLINS4COLLINS 
3 months ago

Crest Volvo offers Excellent customer service. Jordan was very responsive and professional in handling my customer service business. 

Business response:

We are happy to hear about your positive experience with our customer service team. Your feedback about receiving responsive and professional service means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel valued and well-cared for throughout their experience with us. Thank you for taking the time to share your thoughts about the outstanding service you received. 

DSHIPLEY250's profile image
DSHIPLEY250 
3 months ago

Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. 

Business response:

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience. 

MICHAEL.D.'s profile image
MICHAEL.D. 
3 months ago

I am so impressed with Crest Volvo and how they handled a somewhat unusual situation. And during the entire process their customers are treated like first class including loaners with drop off/pickup. I’m new to Volvo but am loving the car as well as the Sales and Service departments at Crest. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we were able to handle your unique situation with care and that you felt treated with the first-class service you deserve. We're delighted that our loaner vehicle program with convenient drop-off and pickup service made the process smooth for you. As someone new to the Volvo family, your positive feedback about both our sales and service teams truly brightens our day. Thank you for taking the time to share your tho... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,659 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.