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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The staff made the experience smooth and effective. They also informed me in a timely manner.
Business response:
Thank you for the positive feedback! We're glad our team provided smooth, effective service and kept you well-informed. We appreciate your business and look forward to serving you again.
I purchased my car new in 2020; consistently had my car serviced by Crest Volvo and I have not had any problems or complaints with my car or the service provided. Great car and wonderful customer service.
Business response:
Thank you for your review and for being such a loyal customer since 2020. We truly value customers who trust us with their vehicle's ongoing care and maintenance. Your satisfaction with both your car and our service team means everything to us. It's wonderful to hear that your ownership experience has been consistently positive throughout the years. We appreciate your confidence and look forward to continuing to provide you with the excellent service you deserve.
I am always happy with the service I receive from Crest Volvo. Jasmin Umanzor "communicated" very well with me which is so very important.
Business response:
We are pleased to hear about your consistently positive experiences with our service team. Your satisfaction means everything to us, and we truly value your loyalty. It's wonderful to know that our team member provided excellent communication throughout your visit, as we understand how important clear and helpful interaction is to our customers. We appreciate you taking the time to share your feedback and look forward to continuing to serve you with the same level of care and attention you've come to expect.
Daniel was awesome he made everything smooth and easy. Went over the car and all the technology and explained it very good
Business response:
Thank you for the wonderful feedback! We're thrilled that Daniel made your experience smooth and easy, and that he took the time to thoroughly explain your vehicle and its technology features. Your positive review means so much to us at Crest Volvo Cars!
On first call I got timely the correct information to get my vehicle towed. CREST was able to assign a loaner and vehicle got repaired within reasonable time in reference to holidays.
Business response:
Thanks for taking the time to share your positive experience. We're also pleased that we could arrange a loaner vehicle for you and that the repair was completed within a reasonable timeframe, especially considering the holidays. Your feedback means a lot to us and helps us understand that we're meeting our customers' needs effectively.
Lyn is a great service manager and was very helpful solving my issues. Bryan was also helpful when Lyn was not available. Thank you!
Business response:
Thank you for the wonderful feedback! We're thrilled that Lyn and Bryan provided such helpful service in resolving your concerns. Your kind words mean a lot to us, and we look forward to continuing to serve you at Crest Volvo Cars.
I had a great experience. Everything was efficient and easy. Ally did a great job
Business response:
Your positive experience means everything to us! We are thrilled to hear that your visit was both streamlined and straightforward. It brings us great satisfaction to know that Ally provided you with exceptional service during your time with us. Your feedback about the efficiency of our processes helps us continue delivering the quality experience our customers deserve. We truly value customers like you who take the time to share their experiences.
Took a bit longer, but it was a Saturday. We were satisfied with the process. Overall good experience.
Business response:
We are delighted to hear that you had a positive experience with us. We understand that Saturday service appointments can sometimes take a little extra time, and we truly appreciate your patience. Your satisfaction with our service process means everything to us, and we are thrilled that your overall experience was a good one. We value customers like you and look forward to serving you again in the future.
Great sales experience with Ricardo, and I love the car! Service, so far, so good.
Business response:
We are thrilled to hear about your wonderful sales experience and that you're loving your new vehicle! It's fantastic to know that our team provided you with excellent service during your purchase. We're also pleased that your service experience has been positive so far. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service for years to come.
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
Crest Volvo Cars is closed now. It will open at 8:30 a.m.