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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
My service advisor was very responsive and easy to work with. I would highly recommend.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your service advisor provided such responsive and helpful assistance throughout your visit. Having a smooth and easy experience is exactly what we aim for with every customer interaction. Your recommendation truly means the world to us, and we appreciate your trust in our team. We look forward to continuing to serve you with the same level of care and attention in the future.
The employees at this dealership seem to really care about us patrons. They are very helpful and friendly every time I call or go in. I love that most times a car is available for me to use while they service mine. And it seems my car is usually finished ahead of when I'm told it will be done. The facility is always very clean as well, which I appreciate.
Business response:
We are pleased to hear about your wonderful experience with our team. Your kind words about our caring employees and their helpful, friendly approach mean so much to us. It's fantastic that we've been able to consistently provide you with a loaner vehicle during service visits and that we're completing your service ahead of schedule. We take great pride in maintaining a clean, welcoming facility for all our customers. Thank you for taking the time to share your positive experience - your feedback truly brightens our day and ... read more
It was a great buying experience. The pricing was up front and clear with all details shown and explained.
Business response:
We are overjoyed to hear about your wonderful purchasing experience with us. Your feedback about our transparent pricing approach and clear explanations truly means a lot to our team. We believe in making the car buying process straightforward and informative, so knowing that our upfront approach with all the details made a positive impression is incredibly rewarding. Thank you for taking the time to share your experience - it helps us continue delivering the quality service our customers deserve.
Excellent service! Mark was amazing and handled all vehicle needs. Highly recommend Mark in the service department.
Business response:
We are pleased to hear about your outstanding experience with our service team. Your feedback about receiving such dedicated care and having all your vehicle requirements handled expertly means so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your recommendation and positive experience with our service department team member. Your trust in our service is exactly what we strive for with every customer visit.
Great service, Lyn was very communicative and responsive. I always get very good service when I bring my car in. The loaner was nice too.
Business response:
We are utterly delighted to hear about your wonderful experience with our team. It's fantastic to know that our staff provided excellent communication and responsive service throughout your visit. We truly value customers like you who consistently trust us with their vehicle needs, and we're pleased that our loaner vehicle met your expectations as well. Your satisfaction with the quality service you receive each time means everything to us at Crest Volvo Cars.
Because in our family is fairly big-built, we requested an XC90 loaner from the dealer this time, and they agreed right away.
Business response:
We are glad to hear that we could accommodate your family's needs by providing the XC90 loaner vehicle you requested. It means a lot to us that our team was able to respond quickly and positively to your specific requirements. We understand how important it is to have a vehicle that works well for your family's comfort and size needs. Thank you for taking the time to share your experience, and we look forward to continuing to serve you and your family in the future.
Nash was a great salesperson and I highly recommend you ask for him. Great experience at Crest!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It means so much when customers take time to share positive feedback about exceptional service. Your recommendation speaks volumes about the dedication our sales professionals bring to helping every customer. We truly appreciate you choosing Crest Volvo Cars and are delighted that your visit exceeded expectations. Your kind words motivate our entire team to continue delivering outstanding service.
Great service from the crest team. Appreciate the prompt service and loaner car availability. Thank you.
Business response:
We are elated to hear about your positive experience with our team. Your satisfaction with the quick service we provided means a great deal to us. We understand how important it is to have reliable transportation options, and we're pleased that having a loaner vehicle available made your visit more convenient. Your feedback about our team's dedication to excellent service motivates us to continue delivering the quality experience our customers deserve.
Appreciate that they worked with us on our car color preference and price point. Excellent customer service from Gage, Brandon and Madolyn. They were patient and answered all our questions.
Business response:
We are ecstatic to hear about your positive experience with finding the right vehicle that matched both your color preferences and budget. Your feedback about our team's patience and thoroughness in answering your questions truly means a lot to us. It's wonderful to know that our staff provided you with the excellent service experience you deserved throughout the process. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience with others.
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.