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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet!
Business response:
Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly app... read more
None at this time, please don't make me write a review for your survey
Business response:
We are happy to hear from you and understand your preference regarding surveys. Your time is valuable, and we appreciate you taking a moment to share your thoughts with us. At Crest Volvo Cars, we genuinely value all feedback from our customers, whether detailed or brief. Your experience matters to us, and we're grateful for the opportunity to serve you. Thank you for choosing us for your automotive needs.
Service team was excellent both Fabian’s and Bryan took care of the broken taillight without an appointment as we had limited time
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service team provided you with excellent care and was able to address your taillight issue promptly, even without a prior appointment. Understanding that you were working with limited time, we're glad our team could accommodate your needs efficiently. Your feedback about the quality of service you received means a great deal to us, and we appreciate you choosing Crest Volvo Cars for your automotive needs.
We purchased our Volvo V 90 cc here new in 2017. We have been coming back for schedule services ever since. Our service advisor, Ally, is very attentive and knowledgeable. Our car runs like new.
Business response:
We are delighted to hear about your wonderful experience with your V90 over the years. It's fantastic that you've remained a loyal customer since purchasing your vehicle in 2017 and continue to trust us with your scheduled maintenance needs. We're thrilled that your service advisor has provided you with such attentive and knowledgeable care, ensuring your vehicle continues to perform excellently. Thank you for choosing Crest Volvo Cars for both your purchase and ongoing service needs.
Dealer was accommodating to our needs and time of appointment. Also, fast and efficient delivery n repair.
Business response:
Thank you for your wonderful feedback. We're delighted that our team was able to work with your schedule and provide the flexible service you needed. It's wonderful to hear that you found our delivery and repair services both quick and thorough. Your experience reflects our commitment to making vehicle service as convenient as possible for our customers. We truly appreciate you taking the time to share your positive experience.
First class experience with Crest Volvo of Frisco. Very easy to work with and our sales person, Allison was great. We will be back.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that working with us felt seamless and straightforward. We're especially pleased that Allison provided such excellent service during your visit. Your kind words about the quality of care you received truly mean a lot to us. We look forward to welcoming you back to Crest Volvo Cars in the future and continuing to provide the same level of service that made your experience so positive.
Not writing a review, this is a short as words as I can use on it
Business response:
Thank you for taking the time to leave us a 5-star rating. We understand that sometimes a few words say it all, and we truly appreciate you sharing your positive experience with us. Your feedback means a great deal to our team, and we are grateful for your trust in our services. We look forward to continuing to serve you with the same level of excellence that earned your outstanding rating.
We love Volvo vehicles and the service offered by the Crest Volvo dealership, and especially by Mark Morgello.
Business response:
We are pleased to hear about your positive experience with our vehicles and the exceptional service you've received. Your satisfaction with both our cars and our team means everything to us. We're grateful for customers like you who appreciate the quality and dedication we strive to provide every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful feedback.
Allie was great and kept me informed during my service encounter. Her extra attention to customer service is excellent.
Business response:
We are delighted to hear about your positive experience with our service team. It sounds like you received exceptional care and communication throughout your visit. Having a team member who prioritizes keeping customers well-informed and provides that extra level of attention truly makes a difference in the overall service experience. Your kind words about the outstanding customer service you received mean a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your feedback.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.