This profile has been claimed by the business owner or representative.
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
A great experience! At other dealerships they constantly try to sell me services I don't need. It's refreshing to have a dealership not try and upsell me on everything and only focus on what needs to be done at the time. Thank you for a refreshing experience.
Business response:
Thank you for your feedback! We're glad you found our approach refreshing and that we focused on what truly matters for your vehicle. Your trust means everything to us, and we appreciate you sharing your experience with Crest Volvo Cars.
Everyone is attentive and helpful. Glad your automated process for reminders, updates, etc is on point too.
Business response:
Thank you for sharing your positive experience! We're delighted to hear that our staff provided attentive and helpful service, and that our automated reminder systems are working effectively. Your feedback reinforces our commitment to exceptional customer care.
My service was A1 and as a loyal member with Volvo for 11+ years I expect exceptional work and they provide exceptional work and service. Mark did a great job of keeping me updated on the status of my car through all the phases.
Business response:
Thank you for your wonderful feedback about your recent service experience. Your loyalty over the past 11 years means everything to us, and we're thrilled that we continue to meet your high expectations for quality work and service. It's wonderful to hear that Mark kept you well-informed throughout every step of your vehicle's service process. We truly appreciate customers like you who trust us with their automotive needs year after year, and we look forward to providing you with the same level of excellence in the future.
had a wonderful experience purchasing car at crest volvo starting from vehicle demo to test drive to finances and vehicle usage it was wonderful and very inviting, polite and friendly
Business response:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your car purchasing journey was so positive from start to finish. It's wonderful to know that our team made the entire process from the vehicle demonstration through the test drive and financing feel welcoming and friendly. We take great pride in providing polite and professional service that makes our customers feel valued throughout their experience. Your feedback about how inviting the whole process felt means a great deal to us an... read more
Great service and very efficient! Was in and out in less than 90 minutes. The team was very friendly and knowledgeable
Business response:
Thank you for your review! We're delighted to hear our team provided excellent service and kept everything moving smoothly. It's wonderful that you completed your visit in under 90 minutes and found our staff welcoming and knowledgeable. We truly appreciate you sharing your positive experience!
Service managers are always on top of things and keep me well informed. Mark and Ally are great! I was disappointed the dealership would not honor the price on the Polestar performance upgrade from a few months ago, so I passed on getting it installed.
Business response:
Please read my review from a recent visit.
Efficient, friendly, and helpful! ! Such a great experience coming to Crest Volvo and working with Lynn.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your experience with us was so positive. It's wonderful to know that you found our team to be efficient and helpful, and that Lynn provided you with such excellent service. Your kind words about the friendly atmosphere and great experience truly mean a lot to our entire team. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you in the future.
Mr. Ford was outstanding as was the service team. Adfitionally, lefg an item in the loaner car and was contacted about it, which I am very thsnkful for.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Mr. Ford went above and beyond during your service visit and recheck, and that our loaner car staff provided excellent assistance. Your recognition motivates our entire team at Crest to continue delivering outstanding service.
The service was quick and smooth. I would recommend it to others for car service.
Business response:
Thank you for your positive feedback! We're delighted that your service experience was quick and smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Crest Volvo Cars has a 4.7 star rating with 10,440 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.