This profile has been claimed by the business owner or representative.
Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mark is great! Very supportive all the time, trying to find a solution to the issues that I had with the car.
Business response:
We appreciate hearing feedback about supportive and solution-focused service, as ongoing communication and effort are important to us. Our goal is to work collaboratively with customers to address concerns and provide helpful guidance. Comments like this reinforce our commitment to attentive and responsive service. For further discussion, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com.
Excellent service,knowledgeable and honest,Thanks to Mark for always keeping us informed of the progress.
Business response:
We are thrilled to hear about your positive experience with our team. Your comments about receiving knowledgeable and honest service truly mean a lot to us. It's wonderful to know that Mark kept you well-informed throughout the entire process, as clear communication is something we value deeply at Crest Volvo Cars. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with exceptional service.
They always take great care of the car at Crest Volvo. The loaner was clean and new and same model as our car.
Business response:
We are delighted to hear that you consistently receive excellent care for your vehicle. Your satisfaction with our service team's attention to detail means everything to us. We're particularly pleased that the loaner vehicle met your expectations by being clean, new, and matching your own car model. Thank you for taking the time to share your positive experience with us. Your feedback reinforces our commitment to providing exceptional automotive care and service.
Jasmine is great! Best service agent I’ve worked with. Always so pleasant and goes above and beyond
Business response:
We are honored to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional assistance and felt truly taken care of during your visit. Having team members who consistently provide outstanding service and maintain such a positive attitude makes all the difference in creating memorable experiences for our customers. Your recognition of the dedication and extra effort put forth means so much to us at Crest Volvo Cars. We're thrilled that you had such a positive interaction ... read more
Jasmine was very helpful and kept me notified of where they were in fixing my car. She listed to me regarding the issues and all issues were resolved. Jasmine was fantastic to work with and I appreciate all of her help.
Business response:
We are delighted to hear about your wonderful experience with our service team. Having someone who truly listens to your concerns and keeps you informed throughout the repair process makes all the difference. It's fantastic that all of your vehicle issues were completely taken care of and that you felt supported every step of the way. Your kind words about the exceptional service you received mean so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences.
Great job. First-time customer with Crest Volvo. The staff is very Friendly. Keep up the good job.
Business response:
We are pleased to hear about your positive experience as a first-time customer. Your kind words about our team's friendliness mean so much to us. We understand how important it is to feel welcomed and valued, especially when visiting a new place for the first time. We truly appreciate you taking the time to share your feedback and are delighted that we met your expectations. Your encouragement motivates us to continue providing the same level of service to all our customers.
Sam Hilou went above and beyond to make the final step in a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he and I came across. Tyler Barna was very gracious and patient during the final paperwork.
Business response:
Thank you for sharing your experience with us. We understand that dealing with challenging situations, especially when they involve emotional circumstances and documentation complications, can be overwhelming. It's wonderful to hear that our team members were able to support you through this process. We're pleased that Sam provided the extra care needed to help complete your trade-in despite the difficulties you encountered. It's also great to know that Tyler showed patience during the paperwork process and that Jaime demons... read more
Billy (Sales) was amazing! The first day I went to look at the car, he answered all my questions on what the car's features were and let me test drive a few to compare. Then when I came back a few days later to have a second a look at the car, he let me to check out every parts of the car (even let me lift the car up in the Service area to check underneath the car). When it came to finalizing details, I didn't feel any pressure at all and he was patient and kind enough to talk to my father on the phone as he was unable to be... read more
Business response:
We genuinely appreciate your detailed feedback about your experience with our sales and finance teams. It's wonderful to hear that our sales representative took the time to thoroughly answer your questions about the vehicle features and allowed you to test drive multiple options for comparison. The fact that you felt comfortable enough to return for a second look and even examine the car in our service area shows the level of trust our team was able to build with you. Your mention of feeling no pressure during the finalizati... read more
Lyn , Bryan and Nixon were all great. Car wash was down due to weather but Lyn mentioned he would come to my house and hand wash it once the weather clears. You can’t find service like that anymore!
Business response:
Thank you for recognizing our team's exceptional service! We're proud that Lyn, Bryan, and Nixon provided such outstanding care. The personal touch, like offering to hand wash your vehicle at home, shows our commitment to going above and beyond for our customers at Crest Volvo Cars.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.