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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The visit was for state inspection. It was timely and no-fuss. Service advisor is knowledgeable.
I’m only giving the service dept. a 5 because of Bryce. Had he not provided excellent service, I would have rated them a 4. The work was as expected but whoever completed my oil change forgot to turn off the message that says it’s time for an oil change. It costs me money on the tollway to get to Crest so I guess I’ll have to deal with the message every time I turn on my car until the next oil change in a year.
Scheduling is easy, the loaner process is smooth and effortless. Nice coffee station but needs more matcha lattes, great snacks clean showroom
Lyn is wonderful! He was helpful, communicative, and didn’t keep my car a moment longer than necessary. He’s thoughtful about the little things - he even made sure my water bottle was filled before I left. Excellent service all around!
Jordan always take good care of my car , I recommend my friends & family to come to your dealership and the service center . Thank you
Team has always been fair in negotiations and great to work with on the service side.
Excellent experience. We were treated very well. Crest had already arranged for a Loaner Vehicle, just in case the issue with my car would take a little time. Bryce immediately found two problems, so Brian whisked us away in the Loaner. It was great because we live an hour and a half to two hours away. Bryce kept me informed and then he called to let me know my car was ready. Thank you to the entire Crest team.
Jordan couldn’t fix the issue on the phone, so he had the car towed in. Had to wait a day due to heavy load in the shop, but then fixed with a software download. Car back, cleaned and washed as well. Well done.
Business response:
We are delighted to hear about your positive experience with Jordan and our service team. We understand that having your car towed in wasn't the most convenient solution, but we're glad Jordan was able to resolve the issue with the software download. Thank you for your patience during our busy period, and we're pleased that we could return your car cleaned and washed. Your feedback about our thorough service approach means a great deal to us.
Excellent service. Great work. Kept me updated about the service progress. The car was cleaned as delivered.
Crest Volvo Cars has a 4.7 star rating with 8,927 reviews.
Crest Volvo Cars is closed now. It will open at 7:00 a.m.