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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am so grateful to have been able to work with Nash and the entire team at Crest Volvo Cars. I flew into Dallas from NYC to help my mother buy her first luxury car. I did my research prior to visiting Dallas and knew that Crest Volvo Car would be the best choice with the most amount of inventory. The minute I met Nash he made me and my mother at ease. He answered all of our questions and made sure to fully understand what we were looking for. Once we finalized on the car my mom wanted to purchase, Nash was amazing in helpin... read more
Business response:
We are absolutely thrilled to hear about the wonderful experience you and your mother had while finding her first luxury vehicle. It means so much that you chose our dealership after researching options for your visit from New York City. Nash and our team take great pride in creating a comfortable environment where customers feel at ease throughout their entire journey. We understand how important it is to have all questions answered thoroughly and to ensure we fully grasp what each customer is looking for. Your satisfaction... read more
My car had an issue on sunday afternoon. By 10am monday morning Bryan had a service loaner was in my driveway and my car was headed to be fixed. That is what will keep me in a Volvo. This is my 5th
Business response:
Thank you for sharing your positive experience! We're thrilled that Bryan was able to get a loaner to your driveway by Monday morning and pick up your car for repair so quickly. Your loyalty as a longtime Volvo owner means everything to us, and we're glad our service continues to exceed your expectations.
Rico was extremely knowledgeable and professional. He was easy to work with and communicated great throughout the process.
Business response:
Thank you for your review, chapp03. We're thrilled to hear about your wonderful experience with Rico and his professionalism and communication throughout the process. Your feedback means the world to our team at Crest Volvo Cars, and we look forward to serving you again.
As always, the customer service provided by Lynn was outstanding. The service and follow-up to my visit with the inspection video was much appreciated.
Business response:
Thank you for the wonderful feedback! We're thrilled that Lynn provided outstanding customer service and that you appreciated the inspection video follow-up. Your continued trust means everything to us, and we look forward to serving you again.
Service advisors like Mark and others at Crest are very responsive and responsive. The dealership, on the other hand, would not do the Polestar performance package at the price offered earlier int the year. That is dispappointing.
This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind!
Business response:
Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again.
This service center is great and I have to thank service agent Jasmin for taking care of my car excellent.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your great experience and that Jasmin provided excellent care for your vehicle. We're proud to have team members who go above and beyond for our customers. We appreciate your kind words and look forward to serving you again at Crest Volvo Cars.
The advisors are knowledgeable, explain things in simple terms. I know what to expect with the service being provided.
Business response:
Thank you for the positive feedback! We're delighted our advisors provide clear explanations and help you understand the service. We take great pride in having knowledgeable staff who communicate effectively.
Mr. Ford is excellent as is Crest. Service was great. I had to return for recheck and Mf. Ford went above and beyond. Staff at loaner car area was also very nice.
Business response:
Thank you for the wonderful feedback! We're thrilled that Mr. Ford and our service team provided outstanding care, and glad we could contact you about your item in the loaner car. Your positive experience means so much to us at Crest Volvo Cars.
Crest Volvo Cars has a 4.7 star rating with 10,442 reviews.
Crest Volvo Cars is closed now. It will open at 8:30 a.m.