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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,612 reviews
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jamie.warren's profile image
jamie.warren 
7 months ago

From the moment I arrive, I'm greeted with smiling faces, friendly service, and knowledgeable associates. I can't rave enough about the service I get here compared to other dealerships. Y'all have a great culture, and I look forward to coming in with my Volvo everytime. 

SREENU6300's profile image
SREENU6300 
7 months ago

Jasmin, my service advisor was incredibly helpful & professional. Crest Volvo is always my favourite dealership.. 

Business response:

Thank you for the positive feedback! We're delighted that Jasmin provided such helpful and professional service. It means a lot that Crest Volvo remains your favorite dealership. We look forward to serving you again! 

CUNNINGHAMSF2244's profile image
CUNNINGHAMSF2244 
7 months ago

Fabian was friendly and professional. He explained everything and followed up as promised. He great. 

Business response:

Thank you for your wonderful feedback about Fabian! We're delighted to hear he was friendly, professional, and followed through as promised. Your recognition of his excellent service means a great deal to our team. Thank you for choosing Crest Volvo Cars! 

KDub's profile image
KDub 
7 months ago

Very respectful of both me and my Volvo. Technician came out to discuss the repairs with me without my request. Unheardof! 

Business response:

Thank you for sharing your wonderful experience with us. We're thrilled to hear that our team treated both you and your vehicle with the respect you deserve. It's especially meaningful to know that our technician took the initiative to come out and personally discuss the repairs with you - we believe clear communication is essential to building trust with our customers. Your feedback reinforces our commitment to providing exceptional service that goes above and beyond expectations. We truly value customers like you who take ... read more

TRNTLV's profile image
TRNTLV 
7 months ago

Everyone was very professional especially the young man named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gentleman named Locke, All I can say about this dealership is that they're awesome. 

Business response:

Thank you immensely for sharing your wonderful experience with our team. We're delighted to hear that our staff provided you with such professional and courteous service throughout your visit. It's fantastic to know that you found everyone to be polite and helpful, and that all your questions were answered promptly. Your kind words about the exceptional service you received truly mean a lot to us. We're thrilled that your overall experience exceeded your expectations and that you found our dealership to be awesome. Your feed... read more

JIMSEMANS's profile image
JIMSEMANS 
7 months ago

Mark was better than awesome. He worked the problem, handled the many people involved in payment (lease car) and got me out for my appointment..much thanks Mark 

Business response:

We deeply appreciate your outstanding feedback about your experience with us. It's wonderful to hear that our team member went above and beyond to work through the complexities of your situation and coordinate with all the necessary parties for your lease vehicle. We're thrilled that despite the various moving parts involved in the payment process, everything was handled smoothly and you were able to make your appointment on time. Your recognition of the exceptional service you received truly means the world to us at Crest V... read more

Mayberryeddie's profile image
Mayberryeddie 
7 months ago

Lynn Ford, my service advisor as well as the "Greeter", I think his name is Nixon..... are all outstanding people to work with. Service was complete and timely. Things were great as usual. 

Business response:

Thank you for the wonderful feedback about our team! We're thrilled that our service was complete and timely as usual. Your kind words about our outstanding staff truly mean a lot to us. We appreciate you taking the time to share your positive experience. 

Chet Daniel's profile image
Chet Daniel 
7 months ago

Ally has always taken good care of our Volvos. I own three and appreciate the consistency she and the Crest shop provide 

Business response:

We are ecstatic to hear about your wonderful experience with our team and service department. Having three Volvos shows your trust in the brand, and we're honored that you consistently choose us for their care. It means everything to us when customers like you appreciate the reliable and thorough service we strive to provide. Your loyalty and confidence in Crest Volvo Cars truly make our day. We look forward to continuing to serve you and your vehicles with the same dedication you've come to expect. 

slock221B's profile image
slock221B 
7 months ago

Great straight forward experience. No gimmicks no games. Excellent professionals with customer experience as their priority! 

Business response:

Thank you for the wonderful feedback! We're thrilled you appreciated our straightforward, no-gimmicks approach. Our team takes pride in prioritizing customer experience and providing honest, transparent service. We appreciate you choosing Crest Volvo Cars! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,612 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.