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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,914 reviews
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FREDRODRIGUE's profile image
FREDRODRIGUE 
4 months ago

Great service from Aly as usual. she is very customer oriented and has a nice personality. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Aly. Our team takes pride in providing excellent customer service, and it’s always gratifying to know that our efforts are appreciated. We look forward to serving you again in the future! 

kdyoung9736's profile image
kdyoung9736 
4 months ago

Everyone I worked with that day was really nice: Mark, Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg again. 

Business response:

Thank you for your kind words about our team. We are pleased to hear that you had a positive experience and appreciated the service provided by Mark, Jasmine, and the rest of our staff. It's always great to reconnect with familiar faces, and we look forward to seeing you again in the future. 

ENBROWNESQ's profile image
ENBROWNESQ 
4 months ago

It is always a pleasure working with the team and Ally at Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process. 

Business response:

Thank you for your kind words! We are delighted to hear that you consistently have a positive experience with our team and Ally. Our goal is to ensure that every aspect of your visit, from scheduling to coordinating loaner vehicles, is seamless and enjoyable. We appreciate your continued trust in us and look forward to serving you again in the future! 

rgaston287's profile image
rgaston287 
4 months ago

Quick and fast service everything went smooth . The rep told me it would take all day but the service was quicker than expected 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that your experience with our service team was quick and efficient, exceeding your expectations. Providing smooth and timely service is our priority, and it's great to know we achieved that for you. We look forward to serving you again in the future! 

vquinby57's profile image
vquinby57 
4 months ago

Thank you Bryan Bingham & Bryce Williams for taking care of the issue I was experiencing with my 2022 XC60. Even though this is the second time we’ve been in since purchasing the vehicle on Feb. 5, 2025, I feel like we have been taken care of very well. When we started having issues, I thought, we might feel unwelcomed. I also felt that possibly no one would want to help us. This is not the situation at all. We have been treated extremely well and I feel that Bryan and Bryce were sincere. This is extremely important to me. I... read more

Business response:

We appreciate your kind words. It’s wonderful to hear that Bryan and Bryce provided you with the support and care you needed for your XC60. We strive to ensure that our customers feel welcomed and valued, and it's reassuring to know that your experience reflected that. Thank you for recognizing the service you received, including the courtesy car. Your satisfaction is our priority, and we look forward to assisting you in the future. 

Vicky Russell's profile image
Vicky Russell 
4 months ago

Juan and the team at Crest Volvo were very friendly and helpful. Service was great and they answered all my questions. 

Business response:

Thank you, Vicky, for your wonderful feedback! We are delighted to hear that Juan and the team provided you with friendly and helpful service. It's our goal to ensure all your questions are answered and that you have a positive experience. We appreciate your support and look forward to assisting you again in the future! 

rakeshvaddhi's profile image
rakeshvaddhi 
4 months ago

Excellent service and great reception from the staff. Lyn Ford was exceptional in understanding my concerns and addressing them with the service department. 

Business response:

Thank you for your wonderful feedback. We are delighted to hear that you received excellent service and felt welcomed by our staff. Lyn is indeed a valuable member of our team, and we are pleased to know that he was able to address your concerns effectively. We look forward to serving you again! 

JAROBIN003's profile image
JAROBIN003 
4 months ago

Crest does a great job. My service advisor Ally is amazing. She communicates well. She is detailed and direct. 

Business response:

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our team, particularly with Ally. Her commitment to clear communication and attention to detail is truly appreciated. We look forward to serving you again! 

GEDDES1's profile image
GEDDES1 
4 months ago

The service was completed in the time stated, and was happy to receive a freshly washed and vacuumed vehicle. Everything was good. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that your service was completed in a timely manner and that you appreciated the attention to detail with your vehicle. Our team strives to provide excellent service, and it’s gratifying to know we met your expectations. We look forward to serving you again in the future! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,914 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.