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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,220 reviews
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WEBEBLUE's profile image
WEBEBLUE 
4 months ago

Greg Bryan was, as always, a great pleasure to work with. He was, again, wonderful in every way, helping us purchase our second Volvo car from Crest Volvo this year. This was our first time to purchase a certified pre-owned Volvo. Greg was helpful and patient as we searched through cars long distance over the internet, by phone, and email. We finally found the one. From finding the right car for us, securing the car until we could get there, filling out paperwork, and having the car ready for us to drive away, Greg was there... read more

Business response:

Thank you for your wonderful feedback about your second vehicle purchase this year! We're delighted that your certified pre-owned selection process went smoothly, even with the long-distance search, and that your financing experience was thorough and enjoyable. Your 40+ year loyalty to the brand and willingness to travel over 120 miles for service truly demonstrates the trust you have in our team. We're honored that your initial service experience led to such strong relationships and ultimately to purchasing both vehicles fr... read more

SDANNA1's profile image
SDANNA1 
4 months ago

Service advisor explained everything that was being done & the results. Service completed ahead of schedule. 

Business response:

Thank you for the positive feedback! We're pleased our service advisor clearly explained everything and that we completed your service ahead of schedule. Your experience means a lot to us at Crest Volvo Cars, and we look forward to serving you again. 

MIKEWILLIAMS76901's profile image
MIKEWILLIAMS76901 
4 months ago

Great work, will definitely come again, everyone was very professional and helpful. Took care of everything 

Business response:

Thank you for the wonderful feedback! We're thrilled you found our team professional and helpful. We appreciate you choosing Crest Volvo Cars and look forward to serving you again. 

Chris J2001's profile image
Chris J2001 
4 months ago

Fabian is awesome and had great follow through on the service of my XC90. Thank you 

Business response:

Thank you for the positive feedback about Fabian and your XC90 service experience! We're thrilled to hear about the excellent follow-through you received. Your feedback means a great deal to us at Crest Volvo Cars. 

CHRISTI.PALMERTREE's profile image
CHRISTI.PALMERTREE 
4 months ago

Lyn is always extremely communicative and provides excellent customer service. Thank you for always helping us understand which services are needed, and, most importantly, why. 

Business response:

Thank you for taking the time to share your wonderful feedback about your service experience. We truly value hearing how our team's clear communication and thorough explanations have made a positive difference for you. It's wonderful to know that you feel well-informed about the services your vehicle needs and the reasoning behind our recommendations. Your recognition of the exceptional customer service you've received means so much to all of us at Crest Volvo Cars. We're grateful for your trust and look forward to continuin... read more

vinegm's profile image
vinegm 
4 months ago

I brought my XC90 in for a key replacement. Seems you shouldn’t put them through the washing machine, go figure. Fabian was friendly and knowledgeable. Helped get me into a loaner and went over the process and discussed other maintenance items with me. He stayed in regular communication and the key replacement was less than quoted over the phone. When does that ever happen? They got my car fixed up and the service technician found a safety issue that needed to be addressed. They took care of my car and me. Highly recommend b... read more

Business response:

Thank you for the wonderful review! We're thrilled that Fabian provided excellent service for your key replacement and that everything went smoothly with the loaner process. Your recommendation of Crest Volvo and our team means so much to us. Thanks for choosing us! 

NAFIZA's profile image
NAFIZA 
4 months ago

Mark the Service rep was excellent and overall I am really happy with Crest volvo. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Mark provided excellent service and that you're happy with Crest Volvo. We appreciate you sharing your positive experience and look forward to serving you again. 

JAYSHREE.BIHARI's profile image
JAYSHREE.BIHARI 
4 months ago

Our experience with Mark has been nothing less than outstanding. He has worked on our vehicle and we would like for him to be our vehicle advisor. 

Business response:

Thank you for your wonderful feedback about Lyn! We're delighted that you have such confidence in her service that you wouldn't consider going anywhere else. Your loyalty and trust mean everything to us at Crest Volvo Cars. 

JOHNWHITSELL's profile image
JOHNWHITSELL 
4 months ago

Crest service department was Very efficient and most certainly helpful. Great experience for our first service appointment. 

Business response:

Thank you for the wonderful feedback about your first service experience! We're thrilled our team was efficient and helpful. We look forward to serving you again at Crest Volvo Cars. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,220 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.