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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought a used car on 1/5/2022. Make sure you check every details of the car before you buy because their take on inspecting the car for safety is not up to par. Their mechanics will only replace car oil and not inspect other safety things. My car tire was on wrong which caused the car to pull right where it's not safe to drive until issue is resolved. I asked the salesperson if they can a rotate it and he said yes, the problem was their mechanic had left for the day. I assumed I could bring it back to get it done. I called i... read more
I've tried to avoid writing a review but they've pushed me to it. If I could give them 0 stars I would. We went in in April looking fo a car and met with Jimmy Crosby. He was friendly enough but when we decided to order a car instead, he all of a sudden became too good to help us, sayin he "got promoted." I brought my old car in for an estimate on trade in value, and magically he has time for me again and he comes back trying to sell me a car that's on their lot that I didn't want. Instead of getting in and out, he and his c... read more
After dealer check the battery issue, it still shows low battery on the dashboard. They said it was inspected and everything okay but it still shows low battery again in next day but the engine start normally. This battery is less than 1 year old battery.
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please contact Jeremi Chapman at Jchapman@crestvolvocars.com at your earliest convenience.
Daniel Pinieros from Crest contacted me last week because Volvo sold my info to them. Emailed him to stop. Opted out of the automated messages they began sending. He continued to call and email after I told him no yet again. Just received yet another call from this guy. Don't make any inquiry about Volvo or your info will be sold to Crest and they will harass you again and again. This is why I only do business with Park Place Volvo.
POOR CUSTOMER SERVICE Can't see to get anyone in service to return a call. Have left messages with reception and still no return call and this isn't the first time. Seems every service advisor we get, they leave Crest. I was hoping when the dealership moved to Frisco things would change -- that hasn't happened yet. If I end having to take my vehicle to Sewell (where I have previously bought two vehicles) that is where I will buy my next Volvo not Crest. I truly don't believe asking for a return call is too much to ask.
People should be friendlier. Smiles shouldn’t be so scarce, masks or no masks. There was an employee spoken to disrespectfully in front of me.
Not good this time The car is worse then when I brought it in. After brake work and $1700.00 on the drive had a shimmering in the front end
Inconsiderate, no empathy Salesperson calls and stated I was approved by the financial manager. They set me up appointment and everything, constant reminders and correspondence. I live in Oklahoma. I took the day off work, my girlfriend took off. On day of the original salesman didn’t show’ he miraculously was at the airport. They give me some kid who knew nothing about what I done already and my supposedly approved notice. Then some guy from the business office says we want more money down after I was putting 2500 down. I a... read more
Rude people Just got home after visiting this place. Test drove a 2016 Lexus GS. Liked the car, Yan the sales person was ok. Sam the manager was terribly rude and condescending. I told them i have several appointments with other dealerships and the price was a little high for me. Sam the manager said "why take a look at the vehicle at the car if the price is little high" and "you just wasted our time" and turned around. DO NOT, I REPEAT DO NOT GO TO THIS PLACE UNLESS YOU WANT TO BE RIDICULED! This place is a joke, no wonder ... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,391 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.