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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Wouldn’t buy a car from here again. This dealership does not have it together at all. Their sales manager’s communication is poor along with every employee under him. We have now bought a vehicle from them and wasted a ton of hours trying to figure out where our vehicle is because we bought it online and are still waiting to receive it. There is nothing special or positive about this dealership that should make it one that you go to versus any other dealership. They had hidden fees and treatments that we were required to pay... read more
CPO XC90 that cant be fixed In December of 2016 I bought a CPO 2013 Volvo XC90 from Crest Volvo. I had a 2007 S80 (which I bought as a CPO) and I wanted a newer car to give to my daughter who is getting her license this year. Because of my experience with the S80 I went for another CPO Volvo. Initially I had a lot of issues with the XC90 but because it was a CPO everything was covered. Part of me thinks that my car never had the rigorous 130-point CPO check because it had so many issues. The only problem that hasn't been cor... read more
Fix passenger window Lyn was very nice to work with but the actual repair took allot longer than I expected. I have had my Volvo for just over a year and this was the second major repair. I may be thinking of another make of car if any more big issues come up with it
Business response:
Lyn and our team were glad to help you during your visit to our dealership! Thank you for sharing this feedback with us and for choosing Crest Volvo
Love my Volvo I always have a good experience when I take my Volvo in for service. I was a bit disappointed this time when I noticed a sheet of plastic was left behind the drivers seat (guess it was used to cover drivers seat), as I was driving home with windows down and sunroof opened the plastic blew out!!!!! Then, I noticed they didn’t vacuum the cargo space of my vehicle, there was quite a bit of grass there. I left my vehicle with the seats laying down so they had to notice it!
Business response:
Thank you for your review and feedback, Debbie. We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction. We hope to see you again!
Terrible experience at Crest Volvo I want to share a pretty lousy experience happened to me several days ago (for your own considerations before landing a deal with Crest Volvo) On Mar 25, my friend drove me to Crest Volvo for an on-site browsing of 2014 Mercedes-Benz CLA250 which I was quite interested in after reviewing online. At that time, Volvo promised me that I could have my used car traded in for a reduction of $3,000 for the down payment even though they didn’t see my used Hyundai on the spot (actually they even sai... read more
Don't trust this dealership! I purchased my third Volvo from crest (they were Volvo dallas prior) and was always happy until this last time. I found a car from their used lot online, they had all the paperwork ready for me when I arrived (I live in Fort Worth). I signed many documents before I took a test drive, one being a hail damage waiver. I met with Finance and drove off in my new vehicle. Two weeks later, my sales person calls wanting me to sign the hail damage waiver saying my car had damage but had been repaired. I t... read more
Very Disappointed This was by far the worst experience I've received at a dealership. My mom has been looking for a new volvo for a couple of weeks so we made an appt here. The guy we had seemed very rushed and never made eye contact. He asked quick short questions and never even stopped to get to know what kind of car my mom wanted. He was on the computer most of the time looking for the kind of car she wanted and never showed us anything. He then went to go get pricing from his boss and sat in the room with him for 20 minu... read more
Follow-up is terrible They were awesome...until I signed the papers. On February 4th, after driving 4 hours to get to their dealership to buy a certified preowned XC90, they were warm and welcoming. Lots of friendly handshakes and smiles. Once the financing was complete and I drive the 4 hours home, I discovered that the vehicle didn't have all of the options that Volvo said it did. After many phone calls, texts and emails to Volvo corporate and the dealership, I received the equivalent of a shrug. The financing manager, Jer... read more
Terrible place This dealership has been terrible the whole process...I purchased a 2016 XC90. I was told that the vehicle was in a hailstorm but was completely repaired. A few days later after I got the car I washed my car and looked on my roof and saw the terrible hail damage repair. I guess that was my bad for not checking on top of the roof of my SUV before buying the vehicle. I took my car in because I noticed an inside panel was misaligned causing a gap between the door and the window. When I got my car back I noticed t... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,391 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.