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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,612 reviews
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DAVIDBEMPONG2's profile image
DAVIDBEMPONG2 
8 months ago

Ally took care of my situation in a timely fashion and updated me along the way. Great customer service. Thank you! 

Business response:

Thank you for sharing your wonderful experience with our team. We're thrilled to hear that Ally provided you with timely assistance and kept you informed throughout the process. Your feedback about receiving great customer service means so much to us at Crest Volvo Cars. We truly appreciate you taking the time to recognize the excellent care you received, and we look forward to continuing to serve you with the same level of dedication in the future. 

Ibragim Ganeyev's profile image
Ibragim Ganeyev 
8 months ago

Great service, everything was done in a timely manner. Lynn Ford one of the most knowledgeable service advisor. Tina from loaner department is very friendly and helpful. Thank you so much. 

Business response:

We are happy to hear about your positive experience with our team. It's wonderful that everything was handled efficiently and completed in a timely fashion. Lynn's extensive knowledge and expertise in service advisory clearly made a difference in your visit, and we're pleased that Tina's welcoming and supportive approach in the loaner department contributed to your satisfaction. Your recognition of our team members means a great deal to us at Crest Volvo Cars, and we appreciate you taking the time to share your feedback. 

DEE5922's profile image
DEE5922 
8 months ago

Good sales people and service department is excellent. Comfortable environment. Easy to make appointments for service. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our sales staff and service department. We take pride in creating a comfortable environment and making appointments easy for our customers. Your positive review truly means the world to us at Crest Volvo Cars. 

LAURA_BAER's profile image
LAURA_BAER 
8 months ago

Billy was truly an exceptional salesperson. He listened to what I wanted and helped me narrow down and make the best decision. He has an easy, approachable demeanor and excellent knowledge not only of Volvo cars but other makes/models as well. 

Business response:

We are delighted to hear about your wonderful experience with our team. It sounds like you received exactly the kind of attentive service we strive to provide - someone who truly listened to your needs and guided you toward the right choice. Having a knowledgeable team member who can discuss various vehicle options while maintaining that welcoming, easy-going approach makes all the difference in finding the perfect car. Your feedback about the expertise and approachable style really means a lot to us at Crest Volvo Cars. We'... read more

BSM's profile image
BSM 
8 months ago

Ally was helpful in working through the issues with the 2 cracked rims that were on the used car we bought. 

Business response:

Thank you for the positive feedback! We're glad Ally could help resolve the cracked rim issues on your used car purchase. We appreciate you taking the time to share your experience. 

KALAANGELA's profile image
KALAANGELA 
8 months ago

Glenn does a great job. I always book with him. He’s taken care of our car since we bought it from another dealer. Crest is closest to our home. Excellent service! 

Business response:

We are thrilled to hear about your wonderful experience with our service team. It's fantastic that you've found someone you trust to consistently care for your vehicle, and we're honored that you continue to choose us despite purchasing elsewhere. Your loyalty and the confidence you place in our team means everything to us. We're delighted that our convenient location and quality service have made such a positive impact on your automotive care experience. 

DAVID.PAGDANGANAN's profile image
DAVID.PAGDANGANAN 
8 months ago

The staff made the experience smooth and effective. They also informed me in a timely manner. 

Business response:

Thank you for the positive feedback! We're glad our team provided smooth, effective service and kept you well-informed. We appreciate your business and look forward to serving you again. 

WENDY.LEWIS21's profile image
WENDY.LEWIS21 
8 months ago

I purchased my car new in 2020; consistently had my car serviced by Crest Volvo and I have not had any problems or complaints with my car or the service provided. Great car and wonderful customer service. 

Business response:

Thank you for your review and for being such a loyal customer since 2020. We truly value customers who trust us with their vehicle's ongoing care and maintenance. Your satisfaction with both your car and our service team means everything to us. It's wonderful to hear that your ownership experience has been consistently positive throughout the years. We appreciate your confidence and look forward to continuing to provide you with the excellent service you deserve. 

THERESA20's profile image
THERESA20 
8 months ago

I am always happy with the service I receive from Crest Volvo. Jasmin Umanzor "communicated" very well with me which is so very important. 

Business response:

We are pleased to hear about your consistently positive experiences with our service team. Your satisfaction means everything to us, and we truly value your loyalty. It's wonderful to know that our team member provided excellent communication throughout your visit, as we understand how important clear and helpful interaction is to our customers. We appreciate you taking the time to share your feedback and look forward to continuing to serve you with the same level of care and attention you've come to expect. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,612 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.