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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tim was great. In contact the entire time and followed through on everything he said he would. Thank you Tim!
Business response:
We are utterly delighted to hear about your positive experience with Tim. It's wonderful to know that you felt supported throughout the entire process with consistent communication and reliable follow-through on all commitments made to you. Your recognition of the dedicated service you received means so much to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Jordan Farmer has been my Service Representative for all 3 of my vehicles and he is always professional and courteous. I highly recommend him!
Business response:
We deeply cherish your continued trust in bringing all three of your vehicles to Crest Volvo Cars for service. Your recognition of the professional and courteous service you consistently receive means everything to us. We understand how important it is to have a reliable service representative who knows your vehicles and takes care of your needs. Thank you for taking the time to share your positive experience and for recommending our team to others.
Everything is smooth. No issues. Just that my expectations were little different for the loaner car. Learned how everything works. And process is smooth and very comfortable
Business response:
We are pleased to hear that your experience with us was smooth and comfortable. It's wonderful to know that our process worked well for you and that you found everything easy to navigate. We understand that your expectations for the loaner vehicle were a bit different, and we appreciate you sharing that feedback with us. Your input helps us continue to improve our services. Thank you for taking the time to learn about how everything works and for choosing Crest Volvo Cars for your automotive needs.
I feel that my car was in the best hands and my Advisor was attentive and took the best care towards the service of my car.
Business response:
Thank you for your review! We are delighted to hear that you felt your vehicle received exceptional care during your visit. It's wonderful to know that your service advisor was attentive and provided you with the quality service experience you deserved. Your confidence in our team means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with outstanding service at Crest Volvo Cars for all your automotive needs.
My vehicle was ready sooner than anticipated! Great job on getting it done quickly and professionally.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that your vehicle was completed ahead of schedule. Your recognition of our team's quick and professional work means so much to us at Crest Volvo Cars. We strive to exceed expectations while maintaining the highest quality standards, and it sounds like we accomplished that goal during your recent visit. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Professional salesperson, sales manager, and finance manager. All knowledge able. No high pressure sales pitch
Business response:
We genuinely admire your feedback about our team's approach to serving you. It means a great deal to know that you found our sales and finance staff to be knowledgeable and professional throughout your experience. We take pride in ensuring our team provides expertise without creating pressure during the car buying process. Your recognition of our staff's professional approach reinforces our commitment to making every customer feel comfortable and well-informed. Thank you for choosing Crest Volvo Cars and for taking the time ... read more
Great waiting room with free beverages and snacks. Ally got my car in quickly and got my tire replaced. Keith was my regular service person for years but he's gone now. Wish you would get him back!
Business response:
Your feedback is incredibly valuable and we're thrilled to hear about your positive experience with us. It's wonderful that you found our waiting area comfortable with the complimentary refreshments while you waited. We're pleased that Ally was able to get you in quickly and take care of your tire replacement efficiently. We understand that building relationships with service team members is important, and we appreciate you sharing your thoughts about your previous service experience. Your feedback helps us continue to provi... read more
would never buy a volvo nor have a volvo serviced at anywhere other than crest!
Business response:
We deeply respect your loyalty and trust in our team. Your commitment to choosing us for both purchasing and servicing your Volvo means everything to us. We understand how important it is to have a dealership you can rely on completely, and we are honored to be that trusted partner for you. Your confidence in our service inspires us to continue delivering the exceptional experience you deserve every time you visit us.
Customer service is always top notch alway listen to my concerns about my car keep up the good work Lyn Ford .
Business response:
We are thrilled to hear about your positive experience with our customer service team. It means so much to us that our team consistently listens to your concerns and provides the exceptional service you deserve. Your feedback about receiving top-notch service reinforces our commitment to taking care of our customers and their vehicles. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.