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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
No surprises, only if there could be a web tool where to follow progress of the service
Business response:
We are glad to hear that your experience with us was free of unexpected issues. Your feedback about wanting a web tool to track service progress is valuable to us. We understand how helpful it would be to have real-time updates on your vehicle's service status. Thank you for taking the time to share this suggestion - input like yours helps us continue improving our customer experience.
Lynn Ford is my Service Advisor. He made extra effort to insure I had a loaner vehicle and my car was service promptly. He called several times with updates. He also took the time to explain how my car was being serviced, the cost as well as the warranty. This is my third Volvo from Crest Volvo and I have always had them serviced on site. I've never been disappointed. They are very knowledgeable, professional and honest.
Business response:
We are thrilled to hear about your outstanding experience with Lyn. It sounds like you received exceptional care with the extra effort made to ensure you had a loaner vehicle and prompt service for your car. We're delighted that you received regular updates throughout the process and that everything was clearly explained, including the service details, costs, and warranty information. Your loyalty means the world to us at Crest Volvo Cars, and we're honored that you continue to trust us with your vehicle servicing needs. Tha... read more
Excellent service as always. They treated me very well and were fast and courteous. And , a free car wash included.
Business response:
We are thrilled to hear that you had such a positive experience with us, Paul! Your feedback about receiving excellent service means so much to our team at Crest Volvo Cars. We take pride in providing fast and courteous assistance to all our customers, and it sounds like we hit the mark during your visit. We're glad you appreciated the complimentary car wash as well - it's one of the little extras we love to include to make your experience even better. Thank you for taking the time to share your thoughts and for being such a... read more
He provided excellent service. Because of my busy schedule, I needed to ensure that I was done by a certain time. Second, I had to add-on a recall service. Third, I had a coupon that applied to the maintenance. He ensured that all of the above were satisfied, and the service was done in an efficient, high quality, and professional manner.
Business response:
We are glad to hear about your positive experience with our service team. Your feedback about the excellent service you received is incredibly valuable to us at Crest Volvo Cars. We understand how important it is to work within your busy schedule, and we are pleased that our team was able to accommodate your timing needs while handling both your maintenance service and the additional recall work. It is wonderful to know that your coupon was properly applied and that everything was completed in an efficient and professional m... read more
Lyn always makes my life easier. I appreciate him for his outstanding customer service, and I will continue to come to Volvo because of him.
Business response:
We are ecstatic to hear about your wonderful experience with Lyn. It's heartwarming to know that our service consistently makes things more convenient for you. Your recognition of the exceptional customer care you receive means the world to us. We're thrilled that the outstanding support you've experienced keeps you coming back to Crest Volvo Cars. Thank you for taking the time to share your positive feedback - it truly motivates our entire team to continue delivering the high-quality service you deserve.
Lyn is consistently the best! He always takes such good care of me when I bring it in for service.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are honored to hear that you consistently receive outstanding care during your service visits. It means so much to know that Lyn provides you with such attentive and reliable service every time you visit. Your trust in our service department is truly appreciated, and we look forward to continuing to take excellent care of you and your vehicle for many visits to come.
Bryce is a pleasure to work with. The quickness in the whole service department is impressive.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that working with Bryce was such a positive experience for you. It's wonderful to know that the efficiency of our service department made a strong impression. Your feedback about the quick turnaround time means a great deal to us, as we strive to provide excellent service while respecting our customers' valuable time. We truly appreciate your trust in Crest Volvo Cars and look forward to continuing to serve you with the same level of car... read more
Wonderful experience. They had me in and out in no time! Highly recommend Crest Volvo!
Business response:
Thank you for taking the time to share your positive experience with us! We are delighted to hear that we provided you with efficient service and got you back on the road quickly. Your recommendation means so much to our team. We appreciate your trust in us and look forward to continuing to serve you with the same level of excellence in the future.
Fast efficient service with friendly and helpful staff. I had one small issue but it was corrected. Happy to keep using the dealership to take care of my vehicle
Business response:
Thank you for sharing your experience with our efficient service and friendly team. We're pleased to hear that our staff was helpful throughout your visit. It's great to know that when you encountered a small issue, we were able to address it properly. Your continued trust in Crest Volvo Cars for your vehicle's care means a lot to us, and we look forward to providing you with the same quality service in the future.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.