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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good service Good service Good customer experience and next time also ready to go to
Business response:
Thank you for your positive feedback, Naresh. We appreciate your recognition of our good service and customer experience. It’s great to hear that you are ready to return for your next visit. We look forward to serving you again!
Lynn Ford was great as usual. Scheduling an appointment was painful as usual. I have purchased two vehicles from this dealership in the last few years. Each time before purchase I told the salesperson and manager I could only bring them in for service on Saturday and would like a loaner as I live a distance away, I was told that should not be a problem. Each time I call to bring a vehicle in for service, I am told none of my requests can be honored. I purchased a third Volvo, but not from crest because of service scheduling.
Business response:
Thank you for your feedback. We appreciate your kind words about Lynn Ford and are glad to hear that your experiences with him have been positive. We understand that scheduling an appointment can be frustrating, and we recognize the importance of accommodating our customers' needs, especially regarding service and loaner vehicles. Your concerns regarding service scheduling and honoring requests are important to us, and we would like to address them directly. Please reach out to our General Manager, Jason Pickering, at jpicke... read more
Great service from Aly as usual. she is very customer oriented and has a nice personality.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Aly. Our team takes pride in providing excellent customer service, and it’s always gratifying to know that our efforts are appreciated. We look forward to serving you again in the future!
Everyone I worked with that day was really nice: Mark, Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg again.
Business response:
Thank you for your kind words about our team. We are pleased to hear that you had a positive experience and appreciated the service provided by Mark, Jasmine, and the rest of our staff. It's always great to reconnect with familiar faces, and we look forward to seeing you again in the future.
It is always a pleasure working with the team and Ally at Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process.
Business response:
Thank you for your kind words! We are delighted to hear that you consistently have a positive experience with our team and Ally. Our goal is to ensure that every aspect of your visit, from scheduling to coordinating loaner vehicles, is seamless and enjoyable. We appreciate your continued trust in us and look forward to serving you again in the future!
Quick and fast service everything went smooth . The rep told me it would take all day but the service was quicker than expected
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your experience with our service team was quick and efficient, exceeding your expectations. Providing smooth and timely service is our priority, and it's great to know we achieved that for you. We look forward to serving you again in the future!
Thank you Bryan Bingham & Bryce Williams for taking care of the issue I was experiencing with my 2022 XC60. Even though this is the second time we’ve been in since purchasing the vehicle on Feb. 5, 2025, I feel like we have been taken care of very well. When we started having issues, I thought, we might feel unwelcomed. I also felt that possibly no one would want to help us. This is not the situation at all. We have been treated extremely well and I feel that Bryan and Bryce were sincere. This is extremely important to me. I... read more
Business response:
We appreciate your kind words. It’s wonderful to hear that Bryan and Bryce provided you with the support and care you needed for your XC60. We strive to ensure that our customers feel welcomed and valued, and it's reassuring to know that your experience reflected that. Thank you for recognizing the service you received, including the courtesy car. Your satisfaction is our priority, and we look forward to assisting you in the future.
Juan and the team at Crest Volvo were very friendly and helpful. Service was great and they answered all my questions.
Business response:
Thank you, Vicky, for your wonderful feedback! We are delighted to hear that Juan and the team provided you with friendly and helpful service. It's our goal to ensure all your questions are answered and that you have a positive experience. We appreciate your support and look forward to assisting you again in the future!
Excellent service and great reception from the staff. Lyn Ford was exceptional in understanding my concerns and addressing them with the service department.
Business response:
Thank you for your wonderful feedback. We are delighted to hear that you received excellent service and felt welcomed by our staff. Lyn is indeed a valuable member of our team, and we are pleased to know that he was able to address your concerns effectively. We look forward to serving you again!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.