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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with this dealership has always been spot on. From Nixon and that team to Lisa(?) in the loan can department and last but not least, Ally and Bryce(mgr). They have been consistent and thorough in their positions. They make sure you are taken care and discrepancies are resolved in a fair manner(my last visit for example) The concerns I have come from the mechanics/ technicians. 4 times my vehicle has been in your dealership. Pre purchase (certification) and three scheduled service visits. Each time techs have st... read more
Business response:
Thank you for your thoughtful review, Rozlyn! We’re thrilled to hear about your positive experiences with our team. Your feedback regarding the mechanical inspections is important to us, and we’ll ensure it’s addressed. We're committed to providing top-notch service and appreciate your trust in us.
Mark was great, kept me up to date on the service itself. Loaner vehicle was easy to pickup and dropoff as well.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Mark provided excellent service and that the loaner vehicle process was smooth for you. We appreciate your support and look forward to assisting you again!
great experience. barry was easy to work with. finance transaction was smooth. would do business with them again.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Barry and that the finance process was smooth. We look forward to welcoming you back for your next vehicle purchase!
Very good, very good, very good, Very good, very good, very good, I mean Really
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience. Your enthusiasm truly makes our day!
Caden was nice to work with, knowledgeable and not pushy. We really were just looking not intending to buy that day. Max was exceptional in getting our 2019, which we are passing to our daughter, in to have a couple dings repaired. Service did a great job in removing dings and did the job in 15 minutes. The most frustrating part in getting this car has been trying to fill out this rating-and get it submitted!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Caden and Max. It's great to know our team made a lasting impression. We appreciate your patience with the rating process and hope your daughter enjoys the car!
Bryce did a great job diagnosing and resolving my issue. Always great to work with Crest service people.
Business response:
Thank you for your fantastic feedback, Allen! We're thrilled to hear Bryce provided excellent service. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your support and look forward to serving you again!
As usual, Lyn provided exceptional customer service during our scheduled maintenance service. Always very friendly and professional.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Lyn consistently delivers exceptional service. Your satisfaction during maintenance is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!
Crest Volvo was very professional and organized during our purchase. They made an appointment with us which eliminated the need to hunt down a sales person and he made the purchase easy.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you found our team to be professional and organized during your purchase. Our goal is to make the buying experience as seamless as possible, and we’re glad that our appointment system helped you in this process. We appreciate your feedback and look forward to serving you again in the future!
I would've given ya'll at 5 star but the seat behind me, drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good.
Business response:
Thank you for sharing your feedback, Anna. We appreciate your understanding and are glad to hear that your overall experience was positive. We strive for excellence in every aspect of our service, including cleanliness. Your comments regarding the loaner vehicle have been noted, and we will address this with our team to ensure improvements are made. We look forward to serving you again!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.