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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest does a great job. My service advisor Ally is amazing. She communicates well. She is detailed and direct.
Business response:
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our team, particularly with Ally. Her commitment to clear communication and attention to detail is truly appreciated. We look forward to serving you again!
The service was completed in the time stated, and was happy to receive a freshly washed and vacuumed vehicle. Everything was good.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your service was completed in a timely manner and that you appreciated the attention to detail with your vehicle. Our team strives to provide excellent service, and it’s gratifying to know we met your expectations. We look forward to serving you again in the future!
Daniel was professional and wasn’t pushy. He was far from the average sales person at other dealerships asking to many irrelevant questions. I enjoyed working with him from the very beginning and look forward to working with him in the future.
Business response:
Thank you! We're thrilled to hear about your positive experience with Daniel. Our team strives to provide a professional and pressure-free environment, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Jordan has been our service manager for years and he does a FANTASTIC job! Could not be happier with our service from Crest Volvo. Please pass along my thanks to the extended service team as well. From the loaner car support to the mechanics, they do a great job and make the process effortless.
Business response:
Thank you for the amazing feedback! We're thrilled to hear about your positive experiences with Jordan and our service team. Your kind words will definitely be passed along. We appreciate your continued trust in us and are here to make every visit as seamless as possible!
This dealership is very professional and courteous. They kept me informed of the status of the maintenance.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience and appreciated the communication during your maintenance. Your satisfaction is our priority, and we look forward to serving you again!
Lyn was very knowlegable and courteous. Repairs were done in a timely manner and I was kept in the loop as far as cost and timeframe.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Lyn provided you with excellent service and kept you informed throughout your repairs. Your satisfaction is our priority, and we appreciate your trust in us!
Great service. Fast and friendly. The time they told me was exactly the time it took for my service.
Business response:
We’re thrilled to hear you had such a positive experience! Our team strives for excellent service and timely results. Thanks for sharing your feedback!
Very helpful and easy to work with! Thank you for a smooth purchase on my new Volvo
Business response:
Thank you for the fantastic review, Andrew! We're thrilled to hear you had a smooth experience purchasing your new Volvo. Our team is always here to help, and we appreciate your kind words! Enjoy your new ride!
Jasmin Umanzor was helpful and understanding when I explained we couldn't pick up my car but until Saturday. She was fast getting the paperwork ready for me. Karen was very nice bringing my car to the front (and also when she picked us up at the dealership on April 25 to take us to the airport). After we left the dealership, I noticed that the driver side visor was falling in front of my face as it was before I brought it over to you to get it repaired. I personally asked Ally to have it fixed. She got in my car and saw the ... read more
Business response:
Thank you for your feedback, Norma. We're glad to hear about your positive experiences with Jasmin and Karen. We sincerely apologize for the issue with your visor and understand your frustration. Please rest assured, we'll work on a solution to resolve this for you promptly.
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.