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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,450 reviews
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Dicky Billy's profile image
Dicky Billy 
10 months ago

Great team excellent service. . I even got an infotainment software update at no charge.. ok 

Business response:

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided you with excellent service and that you had such a great experience with us. It's wonderful to know that we were able to take care of your infotainment software update at no additional cost. Your satisfaction means everything to us, and we truly appreciate your trust in Crest Volvo Cars. We look forward to serving you again in the future. 

robert.richardson's profile image
robert.richardson 
10 months ago

Great service and it s plus when they clean your car! Great people and lounge area. 

Business response:

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you were pleased with the service you received and that our team made such a positive impression. It means a lot to know that you appreciated the complimentary car cleaning and found our lounge area comfortable during your visit. Our staff takes great pride in providing excellent service, and your kind words about our people truly brighten our day. We look forward to serving you again and continuing to exceed your expectati... read more

tjones-5's profile image
tjones-5 
10 months ago

Good experience during the sale. Salesperson was knowledgeable and patient. I did my own financing and stood strong against the high pressure "add ons" which is now standard at every dealership. My only complaint is service after the sale. Maintanance service, by luxury brand standards, is below expectations. Unless you wait onsite it can take several days to have service completed. Mark was great but communication from other techs was disappointing. Getting a loaner car can also be a hassle. Unlike other brands you are char... read more

Business response:

Thank you for sharing your feedback about your experience. We appreciate you taking the time to highlight both the positive aspects of your sales experience and areas where we can improve. We are pleased to hear that your salesperson was knowledgeable and patient during the purchasing process. Your feedback about our sales team's expertise means a great deal to us. We understand your frustration regarding the service experience after your purchase. We recognize that maintaining luxury brand standards is important, and we tak... read more

CABRERA.JANELLE's profile image
CABRERA.JANELLE 
10 months ago

Jordan is the best at what he does for the service department and your clients. 

Business response:

Thank you for taking the time to share your wonderful feedback about Jordan and our service department. We are thrilled to hear that Jordan has provided you with exceptional service and support. Your recognition of his dedication to our clients means a great deal to our entire team. We truly value customers like you who appreciate the hard work and commitment our team members bring to their roles every day. 

STACEY.NORTH's profile image
STACEY.NORTH 
10 months ago

Very helpful and knowledgeable! Nice to hace a loaner car for our use during the service. 

Business response:

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team provided you with helpful and knowledgeable service. It's wonderful to know that having access to a loaner car made your service visit more convenient. Your feedback means a great deal to us, and we appreciate your trust in Crest Volvo Cars for your vehicle needs. 

CHENL32's profile image
CHENL32 
10 months ago

very nice person and good work. waiting room is very clean. and satisfied with car service 

Business response:

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our team member to be pleasant and that the quality of work met your expectations. It's wonderful to know that you appreciated the cleanliness of our waiting area and that you left feeling satisfied with your car service. Your feedback means a great deal to us and helps us continue providing excellent service to our customers. We look forward to serving you again in the future. 

jamesshelby's profile image
jamesshelby 
10 months ago

Lyn was friendly and explained the service and my options in a clear and concise manner. The facility was clean and comfortable, and the service was done efficiently. 

Business response:

Thank you for taking the time to share your experience with us. We are delighted to hear that Lyn provided you with friendly service and clearly explained your options. It means a great deal to us that you found our facility clean and comfortable, and that we were able to complete your service efficiently. Your feedback helps us continue to provide excellent service to all our customers. We look forward to seeing you next time! 

KLI_17's profile image
KLI_17 
10 months ago

I highly recommend Crest Volvo car dealership. I will bring my car to this dealership for service as the service department is great 

Business response:

Thank you for your wonderful recommendation! We are thrilled to hear that you had such a positive experience with us. Your confidence in our service department means everything to our team. We look forward to providing you with excellent service for all your future automotive needs. Your trust in our dealership is truly appreciated. 

THERYANS's profile image
THERYANS 
10 months ago

The service team at Crest Volvo is amazing! We won’t buy cars anywhere else, and we get all our Volvos serviced at Crest. The best! 

Business response:

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our service team has provided you with such exceptional care. Your loyalty means the world to us, and we truly appreciate that you choose Crest Volvo Cars for both your vehicle purchases and service needs. It is incredibly rewarding to know that we have earned your trust and that you consider us the best. We look forward to continuing to serve you and your Volvos for years to come! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,450 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.