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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everything went smoothly. Service writer was very professional. Work was done on time and correctly. Great service.
Business response:
Thank you for sharing your experience with us. We're delighted to hear that your visit went so well from start to finish. It's wonderful to know that our service team provided you with the professional care you deserved and that we were able to complete your work both promptly and accurately. Your feedback about the quality of service means a great deal to us. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
It is friendly and helpful and full of beautiful people that make you fill like you belong there and that you are one of the family.
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team created such a welcoming environment for you. It means so much to know that you felt a genuine sense of belonging and experienced the warmth of our team during your visit. Creating that family-like atmosphere is something we truly value, and your kind words about our helpful approach and the people you met with us are deeply appreciated. We are grateful for customers like you who take the time to share these positive experiences.
Mark was very responsive and helpful. The quality of work was done to my satisfaction.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team member provided you with excellent service and was both responsive and helpful throughout your visit. It's wonderful to know that the work performed met your expectations and that you were satisfied with the quality. Your feedback means a great deal to us, and we truly appreciate your trust in our services. We look forward to continuing to serve you in the future.
Service department, with Lyn Ford as my service representative, quickly performed the requested service. As with previous service visits the work performed allowed us to drive worry free.
Business response:
Thank you for taking the time to share your experience with our service department. We're delighted to hear that your service needs were handled quickly and efficiently. It's wonderful to know that the quality of work provided continues to give you confidence and peace of mind when driving. Your trust in our team means everything to us, and we appreciate your continued loyalty. We look forward to serving you again in the future.
Lyn was great! My oil change light came on shortly before I needed to take my son to college. He was able to get me in before we left. The visit at the shop was short and on point.
Business response:
Thank you for taking the time to share your wonderful feedback! We are happy to hear that Lyn provided excellent assistance by accommodating your urgent timing needs before your son's college trip. We're glad the service visit was efficient and met your expectations. We recognize there may have been a disconnect between your experience and the 1-star rating, and we would appreciate the opportunity to discuss this further if you have any concerns. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so w... read more
I had an outstanding experience at Crest Volvo! From the moment I walked in, the staff was attentive, knowledgeable, and genuinely helpful. My sales consultant [insert name if you want] took the time to understand what I was looking for and guided me through the options without any pressure. The process was smooth, transparent, and respectful of my time. The dealership itself is clean, modern, and welcoming. I appreciated the attention to detail and the level of service provided throughout. I absolutely love my new Volvo — i... read more
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team provided you with such attentive and knowledgeable service from the moment you arrived. It's fantastic that your sales consultant took the time to truly understand your needs and guided you through your options in a pressure-free environment. We take great pride in maintaining a clean, modern, and welcoming environment for our customers, and we're delighted that you noticed our attention to detail throughout your visit. Your satisf... read more
Very professional and customer friendly. Very good analysis report and transparent with all details. Good service .
Business response:
Thank you for sharing your experience with us. We are delighted to hear that you found our team to be professional and customer-focused. It's wonderful to know that our detailed analysis and transparent approach to sharing information met your expectations. We truly appreciate your recognition of our service quality. Your feedback means a great deal to us at Crest Volvo Cars, and we look forward to continuing to provide you with the same level of excellence in the future.
Fixed my xc90 and it drives great. Great experience and friendly staff. Will return for regular service.
Business response:
Thank you for sharing your experience with your XC90 service. We understand how important it is to have your vehicle running smoothly, and we're pleased to hear that your car is driving well after the repairs. Your feedback about our team's welcoming approach means a great deal to us. We look forward to providing you with excellent service during your future visits to Crest Volvo Cars.
Lynn did a great job and was responsive and informative! I appreciated all the help he gave me.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Lynn provided you with excellent service and kept you well-informed throughout your visit. It's wonderful to know that his responsiveness and the assistance he provided made a difference in your experience. Your feedback helps us recognize team members who go above and beyond to ensure our customers feel valued and supported. We truly appreciate your kind words about the helpful service you received at Crest Volvo Cars.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.