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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Eli was amazing to work with. He made the entire process easy and seamless. He was very straightforward and extremely knowledgeable about Volvo. Locke was also great to work with and we really enjoyed our time with him. Volvo is an amazing product and I am glad to have joined the Volvo owner team.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Eli made your entire experience smooth and hassle-free. His straightforward approach and deep knowledge of our vehicles truly reflect what we strive for. It's fantastic that Locke also contributed to making your visit enjoyable. We're delighted that you've joined our community of satisfied owners and that you're pleased with your Volvo. Your positive feedback means a great deal to our team, and we look forward to serving yo... read more
Great dealership. This is my first Volvo but second with Creat. Brandon is very knowledgeable and customer focused. Will refer friends and family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you had such a positive visit. It means so much to know that Brandon provided you with knowledgeable service while keeping your needs at the center of everything he did. We truly appreciate your trust in us for your first Volvo purchase, and we are honored that you would recommend us to your friends and family. Your confidence in our dealership motivates us to continue delivering the exceptional service you experienced.
Ally kept me informed on the status of my service and returned the car clean!.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Ally provided you with excellent communication throughout your service visit and kept you well-informed every step of the way. It is wonderful to know that you received your vehicle back in clean condition. Your feedback helps us understand what matters most to our customers, and we truly appreciate your trust.
You are greeted immediately with courtesy and professionalism. The customer hospitality waiting area is very clean with plenty of quality drinks and snacks from which to chose.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team provided you with courteous and professional service from the moment you arrived. It brings us great joy to know that you found our waiting area clean and well-stocked with quality refreshments. Your positive feedback about these important aspects of your visit means a great deal to us. We truly appreciate your recognition of our efforts to create a comfortable and welcoming environment for our valued customers.
Lyn is always patient,efficient and a pleasure to work with. I am assured of Service excellence on each visit. I love my Volvo because Crest Volvo exceeds my expectations consistently,eliminating any concerns about it. Cudos to the Team !!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Lyn consistently provides you with patient and efficient service that makes your visits such a positive experience. Your feedback about our service excellence and how we exceed your expectations means everything to our team. It brings us great joy to know that your confidence in your Volvo is strengthened by the care and attention you receive with us. We truly appreciate your kind words and recognition of our entire team's ... read more
Pretty good response for assessment of issues regarding the wheel alignment and recommended to fix the same
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback regarding our team's response in identifying the alignment issues and providing clear recommendations for the necessary repairs. Your satisfaction with our diagnostic process means a great deal to us. We strive to deliver thorough evaluations and transparent communication about needed services, and we're pleased this approach worked well for you. We look forward to seeing you next time!
Lyn takes care of his customers and assists in making the right choices for service
Business response:
Thank you for sharing your positive experience with Lyn. We are delighted to hear that he provided excellent customer care and helped guide you toward the best service decisions for your needs. Your feedback about his dedication to customers means a great deal to our team. We appreciate you taking the time to recognize his efforts and look forward to continuing to serve you with the same level of care and attention.
Sure was a lot of dead time waiting in Tyler's office BUT when he was there he was fast and accurate.
Business response:
Thank you for taking the time to share your experience with us. We appreciate your feedback about Tyler's quick and accurate service when working with you. We understand that the waiting time in his office was longer than expected, and we hear your concern about the delays. Your input helps us identify areas where we can improve our service efficiency. We value your business and are glad that Tyler was able to provide you with fast and accurate assistance once he was available.
The staff is very friendly and courteous. They provided all the answers to all my questions. This is my 2nd purchase from this dealership and I will continue to come back again.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team was able to provide you with friendly and courteous service while thoroughly addressing all of your questions. It means so much to us that you have chosen us for your second vehicle purchase, and we truly appreciate your continued trust in our dealership. Your loyalty as a returning customer is incredibly valued, and we look forward to serving you again in the future.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.