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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
awesome service as always. Great communication and completed om time or before. Never have had an issue with Crest service
Business response:
Thank you for taking the time to share your experience. We truly appreciate your continued trust in our service team. It's wonderful to hear that we consistently provide excellent service and maintain clear communication throughout the process. We're especially pleased that we've been able to complete your service needs on schedule or even ahead of time. Your confidence in Crest Volvo Cars means everything to us, and we look forward to continuing to exceed your expectations with every visit.
My experience was fast and pleasant. Thank you for the opportunity to work with Volvo.
Business response:
Thank you for sharing your positive feedback about your experience. We're delighted to hear that your visit was both efficient and enjoyable. It's wonderful to know that we were able to provide you with the smooth and pleasant service you deserve. We truly appreciate your business and look forward to continuing to serve you in the future.
Jasmine was very pleasant and did a nice job as a service writer. She helped to track down some extended warranty detail which I appreciated. The car was in for a check engine light and it took 5 days to repair a bad oil pressure sensor. Got a loaner which was nice but it comes with restrictions. Updates lacked on progress during the visit. Frustrating. Dealer charges 2% for credit cards. While this is a trend, should a premium dealer be doing this? I say “no” as it feels cheap.
Business response:
We understand your frustration with the extended repair time and communication gaps during your recent service visit. It's clear that your service took longer than expected, and we recognize that more frequent progress updates would have made the experience smoother. We're glad that Jasmin provided pleasant assistance and helped you navigate the extended warranty details. We also appreciate you noting the convenience of the loaner vehicle during your wait. Your feedback about service policies and communication is valuable to... read more
Ally was great! Got my car in and out quickly and saved me a bunch of money!!! Thank you!
Business response:
Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that your service was handled efficiently and that we were able to provide you with significant savings. It's fantastic to know that your visit was both quick and cost-effective. Your positive feedback means a great deal to us, and we truly appreciate your business. We look forward to continuing to serve you with the same level of excellence in the future.
I’m am always pleased with the service I receive at Crest Volvo. Allie is very knowledgeable and very helpful.
Business response:
Thank you for sharing your experience with us. We are delighted to hear that you consistently receive excellent service and that Ally has been so knowledgeable and helpful in assisting you. Your satisfaction with our service means everything to us, and we truly appreciate your continued trust in our team. We look forward to providing you with the same outstanding experience on your future visits.
Lynn is a fantastic service advisor! We keep going back to crest Volvo because of him!
Business response:
Thank you for sharing your positive experience with Lyn. We are delighted to hear that you had such an excellent experience with your service advisor. It's wonderful to know that the outstanding service you received has earned your continued loyalty and keeps bringing you back to Crest Volvo Cars. Your kind words about the exceptional service mean a great deal to us, and we truly appreciate customers like you who take the time to recognize our team's dedication to providing outstanding automotive care.
Daniel Carlos was amazing to work with! He answered all my questions and worked really hard to help me get the car and process I wanted! I am so glad I chose Crest Volvo!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding experience and that Daniel was able to provide you with exceptional service. It's fantastic to know that all your questions were answered and that you received the dedicated support you needed throughout your car-buying process. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we're delighted that you're happy with your ch... read more
Mark was great to work with as my car needed repairs to the sunroof. Great communication and updates.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience with your sunroof repair. It sounds like Mark provided you with excellent service and kept you well-informed throughout the process. We truly value feedback like yours as it helps us understand what we are doing well. Your satisfaction with both the quality of service and the clear communication you received means a great deal to us at Crest Volvo Cars.
The dealership employees are very nice, professional and knowledgeable. The dealership is nice and clean. .
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our team's professionalism and expertise. It means so much to hear that you found our staff to be welcoming and well-informed during your visit. We take great pride in maintaining a clean and comfortable environment for all our customers, and we're delighted that this made a positive impression on you. Your feedback encourages us to continue delivering the high-quality service experience that our customers deserve.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.