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Every Volvo car comes designed to be among the best cars on the road. Many competitors try to play up their 'race-inspired' performance, ignoring the existence of speed limits. Many European car companies try to promote style over substance. Volvo cars are modest and straightforward: they are safe, comfortable and smooth.
6020 SH 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 3:30 p.m. | |
Sun | Closed |
The worst dealership experience i have ever had. I took my car to the dealer and they spent about a week checking my car. Finally they told me the engine computer needs to be replaced(quote $2400). I said i could not do it and went picking up my car. When I saw the bill I was shocked, the diagnose fee was $492. Then I talked to the service boss because there was misunderstanding and finally paid $200. I was really disappointed that the service advisor Lyn said in front of me:"you do not allow us to eat the whole thing but at... read more
So Yelp has rating guidance now. I was going to give three stars, but that's "A-OK". Two is "Meh. I've experienced better.". And that's how I feel. The sales guys are nice enough. Getting handed around to 4 different ones though is... I dunno. If your internet sales guys are going to start something, they should be the ones to finish it. And honestly, I don't ever want to see a manager. Shake hands, Bad Cop routine, Good Guy Salesman tried so hard. It's not the game you want to play if you want to compete with Sewell and Pa... read more
This review is for the Used Car Sales Dept. at Volvo of Dallas in Plano. Do not expect that just because this is a large dealership that they won't take advantage of your naiveté. I came in unprepared to purchase a used vehicles as I was only scouting for a used XC60 and came upon a C70 convertible. The dealership touts how they expect to have you as a customer for life; however, all that was on the salesman's mind was how much can I take advantage of this person today. There was no sticker on the car, and I was told I was ... read more
I took my 1997 Volvo 850 to Volvo of Dallas two weeks ago because of my check engine light was on. After them checking it out I was told that it had a blown gadget and would be 3000 to fix it and and that was with a deal. After getting the the massive amount and they gave me a rental car, I was told my car would be done the the next night by 5. Because I don't live in Dallas I went the the next day that my car was ready and and drove like a dream, after paying and and leaving I made it to I-30 about 32 miles later and and my... read more
If I could give them 0 stars I would. Both sales and maintenance are horrible! When purchasing my Volvo I was bullied into taking a loaner and letting them keep my car. It came with an offer that was several thousand dollars above the value of the car (they left the window sticker in the backseat.) When I returned the loaner saying I decided to "keep looking" they refused to return my car. The salesman and manager kept telling me I had to buy from them that day and my car was already being prepared to sell... That evening... read more
I have been researching different Volvo dealerships for years now. I drive an Infiniti and I have been wanting to trade my car in since it seems to be a bulls-eye for people to hit it. I did not want to deal with dealerships around me since bigger cities seem to discount the cars more. After looking online for months I finally found a car that had everything I wanted. I did my pre- qualification credit online and was then given a reference number and a number to call. I called and spoke with a really nice guy, told him every... read more
I posted a review on their Facebook page and was blocked so I posted another review from someone else's account...blocked again!! I believe the Sales guys shouldn't be faulted because they only went off what the Service manager/director told them. 1st post... When I purchased my car from Volvo of Dallas I was excited! Yeah it's not my Infiniti but it's a luxury car nonetheless. Volvo of Dallas did everything they could to get me a great deal even though the car I'm driving wasn't my choice. I was given free tint along with ... read more
NEVER GO HERE!!!!!!!! Like many others I wish I could give a ZERO stars rating. I bought my car over a year and a half ago and the car is fine but their customer service, communication, follow through and professionalism are 100% lacking. I liked the guy who sold me my car at first but after I started calling with questions I NEVER received a call back from anyone at their location... I had to escalate things to management and then the REGIONAL MANAGER never even called me back!! I left so many messages with the receptionist... read more
DO NOT BUY FROM THIS DEALERSHIP! Three days after purchasing my vehicle I contacted the dealership and told them I wanted to cancel my warranty, to which they responded via text "Bring the car back or we will report it stolen". This was a huge strike one. I then contacted the sales manager who said via email that " the bank that financed the loan REQUIRES you to keep the warranty for 90 days". I contacted the bank and they said that is 100% false. Strike two. I then spent 2 weeks attempting to contact the GM who never return... read more
Crest Volvo Cars Parts has a 2.7 star rating with 169 reviews.
Crest Volvo Cars Parts is open now. It will close at 3:30 p.m.