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Crest Volvo Cars Parts

2.7

About this business

Every Volvo car comes designed to be among the best cars on the road. Many competitors try to play up their 'race-inspired' performance, ignoring the existence of speed limits. Many European car companies try to promote style over substance. Volvo cars are modest and straightforward: they are safe, comfortable and smooth. 

Location details

6020 SH 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 3:30 p.m.
SunClosed
2.7169 reviews
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Mel B.'s profile image
Mel B. 
rating
6 years ago

I hate to agree with the many negative reviews about this dealership but there wasn't anything they did to sell us the Volvo we bought: it sold itself bc I had my mind set on it already. Our salesman was polite and nice but left out several good selling points and spent more time chasing down keys to open the models we wanted to see. They almost lost me as a customer when they began downtalking the competing vehicle I was interested in. NEVER dis the competition - it just made them look small. They also played the "let m... read more

Amy B.'s profile image
Amy B. 
rating
6 years ago

I have never written a review for a Car Dealership but I think that people should consider going to another dealership if they want Professional Quality Service. I was motivated to buy a XC90 and the Sales Manager was not interested in negotiating or working with me at all. They would not even try to negotiate or discuss a price and were firm and fixed on their price which I researched and realized was slightly above market value. If I wanted to go to a no-haggle, no negotation dealership I could go to CarMax. I left fe... read more

Paula M.'s profile image
Paula M. 
rating
6 years ago

I never felt the need to write a review about a car dealership. This is my very first time. My husband and I visited the car dealership just this past Thursday evening October 11th.2018. Paul, the salesman was very helpful, and we were almost ready to purchased the Volvo S90 Inscription 2018. We asked Paul for a a written, detailed car description containing all the features the vehicle has that we intended to buy, however he was not able to provide this very essential paperwork, but promised to get it for us the next da... read more

Jenn W.'s profile image
Jenn W. 
rating
6 years ago

I originally began my car repairs with Crest Volvo for my vehicle brakes, and they could not fix it. Park Place Volvo replaced the front brake pads and rotors on the vehicle. 229 miles later, I noticed that there were two lines hanging on the ground. I assumed that they were my brake lines, but come to find out, there were my fuel lines. I contacted Volvo Roadside assistance, and they towed my vehicle to Crest Volvo. The service advisor, Jordan Farmer, asked me twice if I had hit something with my vehicle. I answered no bot... read more

Shaun C.'s profile image
Shaun C. 
rating
6 years ago

My lease was coming to an end so I reached out to Crest Volvo. My old lease was from a different dealer but I wanted to give Crest a chance since it was much closer to my home. I set up an appointment for my wife, myself, and my two kids to test drive the xc60. We waited 45 minutes and was told my associate was finishing up with a customer instead of just getting us a new sales associate. Weeks later I met with a different associate since the previous one was no longer employed there. He was nice enough. He showed me the car... read more

Mary F.'s profile image
Mary F. 
rating
6 years ago

Such crooks and so sexist. Told my husband my warranty was expired in March of 2018. I found my paperwork and the expiration date was almost a year away. They also told me my car had never been wrecked. When I was back one day for service their own repair man looked at the alignment of my doors and asked "When did you wreck your car? We can fix this for you." I told them I hadn't wrecked my car, one of their lying salesman sold it to me like that. We have 4 drivers in our family and I can promise you we will NEVER buy from ... read more

L M.'s profile image
L M. 
rating
6 years ago

I just left this dealership. I drove there thinking I might trade in my 2017 X5. I brought ownership papers with me. I was serious about it. In the full 40 minutes I was there I sat in cars (those that were not locked!) looked in trunks, and generally checked out the brand new model of SUV I was considering. In all that time, NOT EVEN one salesperson approached me. It may have been because I didn't have my husband with me, but that is certainly no excuse for poor service. In short, I'll drive to Ft Worth before I set foot ... read more

Jeff F.'s profile image
Jeff F. 
rating
7 years ago

I put my 2014 XC60 w/47K miles on KBB Instant Cash Offer in which Crest is a participant & got an offer of 18k though I wanted 20k was told by mgr to bring in worst case would be the 18k. We were looking to get the new XC40 that we were going to have to order. Since driving over 50 miles I wanted to make it clear I wasn't putting anything down & didn't want to be low balled on the trade.I was assured by the mgr. Jason that they didn't do business that way. Guess what happened? They offered 13,500 & wanted 2K down. So be care... read more

David V.'s profile image
David V. 
rating
7 years ago

In December of 2016 I bought a CPO 2013 Volvo XC90 from Crest Volvo. I had a 2007 S80 (which I bought as a CPO) and I wanted a newer car to give to my daughter who is getting her license this year. Because of my experience with the S80 I went for another CPO Volvo. Initially I had a lot of issues with the XC90 but because it was a CPO everything was covered. Part of me thinks that my car never had the rigorous 130-point CPO check because it had so many issues. The only problem that hasn't been corrected is my XC90 will not s... read more

Frequently asked questions about Crest Volvo Cars Parts

How is Crest Volvo Cars Parts rated?

Crest Volvo Cars Parts has a 2.7 star rating with 169 reviews. 

When is Crest Volvo Cars Parts open?

Crest Volvo Cars Parts is closed now. It will open tomorrow at 7:00 a.m.