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Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
I have an Altima, (leased), and I have had routine service done on it here, at Criswell Nissan, ever since I got my car... The Service people are fantastic !! Courteous, helpful, and seem to genuinely care about their customers. They do whatever is necessary to ensure I'm happy with what they have done, including explaning everything and make recommendations in situations where I don't know or I overlook something. They even tell me when something I ask for is not needed, and explain why I would have been wasting my money. I... read more
I dread the car buying process based on previous experiences that have been equivalent to getting root canals! I knew I wanted another Murano but did not want to return to the dealership I had worked with previously that used high pressure tactics and were down right rude. Criswell Nissan had come highly recommended so I reluctantly stopped by one afternoon. I met Kwame Otchere and Jeff Greene on my first visit and I knew I was in the right place. They both were extremely professional, knowledgeable and helpful. My lease is ... read more
I had a great time with my sales man Sam Trebulsi, he gave me the best deal I could ask for. My visit to Criswell was painless with some of the best customer service I ever had. When I went to finance Victor Villalobos was every courteous and explain ever part of the finance process.
There were a couple of times where the mechanics of this dealership's service center did shortcuts to my car related to service. For example, there were times where my break fluid, coolant, and wiper fluids were not topped off. I was a bit annoyed by that. I then spoke with Patricia. Patricia actually had the mechanic walk outside to my car, service my car, and then confirm that it was done. Another time, the mechanic did not put the sticker on my car as far as next oil change/service goes. I talked to Patricia, she then did... read more
GOT THE BEST DEAL EVER , GOT THE BEST DEAL, EXTREMELY HAPPY WITH MY PURCHASE. THANKS TO JAE, JEROME AND VICTOR , FOR MAKING THIS AN EASY PROCESS , VERY NICE, PROFESSIONAL , FAST, NO HASSLE, EFFICIENT EXPERIENCE. FROM TALKING TO JEROME ON THE PHONE TO JAE MY SALESPERSON THEN WRAPPING THE DEAL UP WITH VICTOR IN FINANCE. WILL BE PURCHASING ALL MY CARS FROM THEM FROM NOW ON . RECOMMENDING ALL MY FAMILY AND FRIENDS. THANKS AGAIN GUYS .
I recently traveled more than an hour to buy a vehicle from Criswell. I spoke to Sam on the phone and he offered me a better deal than my local Nissan dealer. Krystie was also very helpful during my purchase. Thank you both!
Business response:
Thanks so much for traveling our of your way to Criswell Nissan. It was our pleasure to work with you and truly apreciate your business and your feedback. Best wishes!
You'll never meet a more pleasant salesman than Sam Trabulsi at Criswell Nissan. He really knows the cars inside and out, and truly will go above and beyond to help you make the best decision. He even was out in a cold rain to help us get a question answered.... After the purchase of a new Murano, he stayed late on Sunday evening after closing and spent a lot of time going over the new tech features with me, and he worked with the Service crew to get the clear gleaming bright and beautiful with any minor inside smudges clean... read more
My 2nd Nissan dealership trying to buy a Nissan. What a huge difference in Criswell's approach! No pressure, just an attentive salesperson who listened to my wish list and drove up the exact car I wanted...color, features and all! Couldn't have been any easier. I so appreciate Rod and all he did to make my experience so wonderful. Thanks to Krystie and her expert knowledge in finance to seal the deal.
Business response:
We're so glad you gave us the opportunity to give you a great car buying experience! Thanks for choosing Criswell Nissan and welcome to the Criswell family.
I recently bought a 2015 Pathfinder and was happy with the overall experience. The dealership was no pressure and Sam got me exactly what I was looking for and more. Thanks
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,300 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 5:00 p.m.