Cross Creek Hospital Together with Ascension Seton

Pete T. 

on Yelp

9 years ago

My experience for a 5-day acute stay for my son was completely unprofessional and border-line incompetent in the areas of communication, planning and discharge. I was referred to this hospital from Breckenridge Psych ER and know that options are often limited in these instances. That said, if there are options, I'd avoid this hospital, at least for adolescent care from my experience. If you have to go there, be prepared to advocate early and often to force the proper planning and communication from the staff at this hospital... read more

Julie P. 

on Yelp

9 years ago

We took our suicidal child there that was having a meltdown. He is also autistic; They lost the suicide note, just upped his drugs and changed 2. We specifically asked for help with possible LTRC facility, which they promised they would assist with, I had to find a place and it took the Dr. Rao and his team longer than we had to get the paper work over to the facility. I hope NO ONE in real need takes their loved one here. This place was a total joke and didn't care about helping our child just sedating him. Completely disgu... read more

Faye J. 

on Yelp

9 years ago

Cross Creek hospital is not the facility to take a love one too. My son was admitted last week and did not stay 24 hours due to feeling unsafe and hungry. He would not even take a bath at the facility. The staff promised that he would meet with a physician the next morning but that did not happen. A quoted price of the stay before admission was given which was several hundreds lower than the bill that was received. If your love one really needs help this is not the place. 

Fernie M. 

on Yelp

9 years ago

Cross Creek is a horrible hospital very unprofessional and uneducated. My son was admitted for 8 days during this time there seems to be a positive experience as discharge date is nearing the positive starts turning into a negative. Social worker Raquel Morales was very un professional and really failed my son's discharge plan failing to follow pre authorizations orders. Dr. Zapatel had prescribed a medication that requires pre authorization from insurance well we are now February 26, 2015 and my son has no medication. We... read more

Sally R. 

on Yelp

10 years ago

The adolescent unit was open 4 weeks when my teen daughter was admitted here during the last week of September 2015. I give this institution less than 1 star. No privacy policies in place....she saw sexual acts between girl patients, exchanged clothing and phone numbers with other patients. When discharged, they gave me a letter with another patients name on it....unbelievable! !!...especially since the doctor and social worker would not return my phone calls for 5 days!!Upon admission, the doctors decided to cut her 4 medi... read more