Cross Creek Hospital Together with Ascension Seton

Lyricia M. 

on Yelp

4 years ago

I went probably every year between years 2013-2018, and all they put me on was the same 5 meds or so that was on my allergy list, and they said if I didn't take those meds they would force an emergency injection into me that I also had life threatening reactions to, and I happen to have life threatening reactions to 2 of them, but there is one that they never tried that I found out this year is safe for me, but for some reason Austin Oaks refused to tell me what it was. Some of my reactions were not life threatening but WORS... read more

Soledad E. 

on Yelp

5 years ago

im a 13 yearold girl that was recently at crosscreak. dont sent your child here. it was literal hell. the staff would constantly try to force me on more meds. group therapy? nope just a "therapist" talking to 13-7 year olds like were 5. you want to discharge? nope your gonna stay twice as long as you have to. they just want the money. ther is no excuse for not letting me talk to a therapist until the day of my discharge. hell it wasnt even a session, it was what they call a faamily meeting. all my therpist did , is call my m... read more

Caleb S. 

on Yelp

5 years ago

My wife was admitted here in March after taking a couple bottles of pills during a psychotic break. She received very poor care and was released too early. She immediately reverted to suicidal ideation after being released. She vanished shortly after. I hope you read this, Kimi. I miss you and love you. 

Ashley N. 

on Yelp

5 years ago

Not a good experience at all. I was admitted as inpatient adult. During my stay, the majority of the staff couldn't care less that you were there and in need of help and usually ignored you or was completely clueless as to what was going on with pretty much everything. The website shows a picture of people doing yoga, that couldn't be further from the truth. The schedule you receive on arrival shows that there are group therapy sessions throughout the day which did not occur but a couple times the whole time I was there. Th... read more

Rachel H. 

on Yelp

5 years ago

Sunday I had some kind of episode with my seizures... I had a hard time walking, talking and I was very lethargic. We went to the ER and I don't remember much there all I remember was being told I was being transferred to Georgetown hospital. Next thing I know I was in the back of an ambulance with an IV in my arm being pumped full of medication on my way to a ???psych ward in Austin???? According to them I had agreed to it. I was in no mental state to even make that decision (if I in fact I even made that choice) they shoul... read more

Mike B. 

on Yelp

5 years ago

I must concur with the majority of the reviews, this facility should be shuttered and locked. Many of their experiences were almost identical to mine. If it was available I would have given it a zero rating. I was picked up by an ambulance in the early AM of 6-20-20 for an attempted overdose and requested to be taken to my own facility, Baylor, Scott, and White. I was told "you're going somewhere else". I still don't know where they took me, but I was taken to CCH around 2:00 PM for admission, I waited 4 hours before final... read more

Kathy V. 

on Yelp

5 years ago

Doctors & Groups a big waste of time. No help only babysitters. A money grab for sure. However, the staff was nice and no one was mean there. Most staff did not know what was going on. They obviously have a quick turnover. I do not recommed because of the lack of professionalism there..it is all paperwork & not much help at all. Some patients seemed to want to be there..so I guess there is some use for the facility., but I think only in for detox and a safe bed to sleep in..so no real help. The doctors just check off boxes ... read more

Taylor Y. 

on Yelp

6 years ago

My mom went there and described the following experience: The staff was very rude and treated me like shit. Bill was a pervert and talked about sexual relations inappropriately. I was woke ever morning with yelling. I would ask for something and it was always hang on. We couldn't even have a pencil. There was no handsoap in the bathrooms and no privacy to go to the bathroom. The website showed activities and going outside. We didn't do none of that. I felt like a prisoner. I felt like we were a burden to them. Every day th... read more

Thelma L. 

on Yelp

6 years ago

I was put in involuntarily. The weekday nurses and techs are good and very professional. They actually get things done. I ask for something their right on it. Make it to our meal times on time and everything. Amd their way more patient. Now the WEEKEND staff sucks. The nurses always have attitudes. They walk around the facility cursing. You can't ask Diane nothing without her getting an attitude. When i do ask them for something, im told to wait, then when i ask again, they had already forgotten. Its not ok to have attitudes... read more