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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Idk 🤷♂️ wait for it
Business response:
Thank you for taking the time to rate us Jordan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 805-6989 and we'd be happy to help you out.
I have been a patient here for over a year. When the pandemic hit I was switched to telehealth appts like most members. Several months in I was told that I would have to come into the ofc for a visit for a mandatory drug test/mouth swab, which I am happy to do. Unfortunately, however, this comes at a time when the country and out area is seeing COVID-19 infection spikes that are unprecedented. I explained during several calls to the staff that because I have a rare blood disorder (compromised immune system) I didn’t feel com... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Heather. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Our coordinators have tried to reach out to you and discuss your concerns, but they were unable to get in touch with you. If you are still needing assistance, please call 800-805-6989.
It’s just getting longer and longer a wait each month.. I’ve been coming for years and just lost tenncare after having it for years. Now that my husband makes more money we don’t have it anymore and was only able to use the tenn care insurance for one month. Now my husband and I have Aetna through his work- I can’t use it.. the state is cutting the medicine available so now I feel like I’m paying a lot more for less as well. I know the doctor can’t control the state or federal laws but then I would think you could either tr... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Shannon. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Entrance Staff were very unhelpful, If I’m waiting on them no big deal, if I’m waiting on something else, their not aware of, a paper from the Grant Coordinator was an example, I’m asked to leave because I’d dosed, yet I was asked to wait while This form was printed for me, I left as, I was very uncomfortable until speaking with a counselor and nursing staff, they were great. The initial Entrance Experience is very overwhelming as someone is yelling at the front door calling for intakes, so we are definitely singled out, as ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandra. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Really excellent!! The only issue I'm having is the transfer and having to wait to get my prescription filled
Business response:
Hi, Carrie. Thank you for taking the time to rate us!
Did not get a text to sign into zoom with had to call and be put in manually also did not get a text with my next Tele med appointment
Worst experience ever. Every time there is an appointment scheduled it never works. The link never gets to my text messages and if it does it only comes up to give you a review then when I call they want to schedule an appointment at a clinic 2 hours each way away from my home. So I’ve never actually seen the doctor so obviously I can’t give you a good review
Business response:
Thank you for providing your feedback and letting us know about this issue, Ronald. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have always had good experiences with Crossroads, but I recently had an appt and the wrong script was sent to the pharmacy, I then called crossroads to have it switched and the representative told me she was going to sent a note to the script dept who handled these issues, the next evening I went to get my script and it still wasn't fixed, so again I called crossroads and was told they would send another note to script dept and that it would be handled by 6pm that night. My pharmacy was closed so I had to wait till the nex... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Shannon. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Very earlier. Very concerned veryoptnisif
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,214 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.