Crossroads Treatment Centers's cover image
Claimed

This profile has been claimed by the business owner or representative.

Crossroads Treatment Centers

4.5

About this business

Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

Get directions
4.519,217 reviews
BILLY C.'s profile image
BILLY C. 
5 years ago

My app was put off til Saturday making me 3 days late then the doctor they gave me wasn’t Medicaid approved so now I’ll be 5 days late on meds come tomarrow morning I sure hope I don’t relapse I have been so proud to raise my daughter in treatment she is what has kept me goin these last 5 days I m so worried tomorrow won’t be worked out if it isn’t I know I won’t make it without relapse 

Business response:

Thank you for providing your feedback and letting us know about this issue, Billy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

SHARON B.'s profile image
SHARON B. 
5 years ago

I have been discriminated against. I asked not to see dr petti. Or whatever her name is. My urines are clean and my dr who writes my anxiety medication sent a letter in confirming my diagnosis w SEVERE PTSD,AND HAD MONTHLY WAS HAPPY BECAUSE THAT WAS LIKE A REWARD FOR THE CLEAN URINES IVE BEEN GIVING. STILL NOW TAKIN AWAY BECAUSE MY CLONIPIN ISNT SHOWING UP IN URINE, BUT SHOWS UP ON ANY OTHER TEST INSTEAD OF TAKING A PRIVILEGE AWAY. NOT MY FAULT. I BEGGED FOR ANY TEST. SO NOW I GO SEE DR WOLFE WHO IM PETRIFIED OF ... CANT WA... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Sharon. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

DANA G.'s profile image
DANA G. 
5 years ago

I am sick of having appointments and not getting a text about my next appointment! I literally have to call in to see when I appointment is because I get no notifications and yesterday I missed my appointment time over it! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Dana. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

KAREN J.'s profile image
KAREN J. 
5 years ago

What a blessing it was for u to take insurance this month. Ill finaly get to get me a new frunt door that will lock and wont take a wrestler to open. 

PATRICIA K.'s profile image
PATRICIA K. 
5 years ago

Had an appointment at 3 I came in early sign in at 2:37 2 people arrived after me and when it came time to see the doctor they took the two people that arrived before me first and I did not get out of the doctor it was past 3:40 I ask why they said their appointment was before mine 

Business response:

Thank you for providing your feedback and letting us know about this issue, Patricia. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

CARL D.'s profile image
CARL D. 
5 years ago

Taking off work once a month is hard enough...having to take off every 3weeks is very hard to do...afraid it’s going to cause me to lose my job!!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Carl. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

Paul B.'s profile image
Paul B. 
5 years ago

After numerous times of trying to get information 4 my insurance company to reimburse me nobody had the answer but yet you do billing I don't understand why I can't get the proper information my insurance company has contacted nobody calls them back things would be so much easier for me financially all I need is a little bit of help so I can get reimbursed. 

Business response:

Thank you for contacting us, Paul. One of our billing specialists will reach out when available to assist with this concern. If you have any questions, you can reach Crossroads at (800)805-6989. Thank you!  

BOBBIE JO W.'s profile image
BOBBIE JO W. 
5 years ago

I have been using the same pharmacy for over eight months have never had a dr tell me I couldn't fill my prescription where I wanted very very pissed off 

Business response:

Thank you for providing your feedback and letting us know about this issue, Bobbie Jo. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

EDWARD F.'s profile image
EDWARD F. 
5 years ago

Doctor was all business like that no waiting 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,217 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.