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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went to Crown Nissan for an oil change and a four wheel alignment at 7am. I was in and out by 8:18 and the price was right!
Business response:
We are elated to hear about your positive experience with us! It's wonderful that you were able to get both your oil change and four wheel alignment completed so efficiently in just over an hour. We understand how valuable your time is, especially with an early morning appointment at 7am, and we're thrilled that our team was able to provide you with quick and affordable service. Your feedback about our pricing and speed of service truly means a lot to us. Thank you for choosing Crown Nissan for your automotive needs!
The guy was nice and changed my oil without a hiccup. Ladies Amber and other blonde were very nice
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that your oil change service went smoothly without any issues. It's wonderful to know that our team member provided you with friendly and professional service throughout your visit. We're also pleased that Amber and her colleague made such a positive impression with their welcoming and helpful approach. Your feedback about the quality of service from our staff means a great deal to us, and we'll be sure to recognize th... read more
Service was easy in, prompt and out the door in a timely fashion. Was nice not to be pressured about additional things they wanted to do to the car, but noted it on the paperwork.
Business response:
We are thrilled to hear about your positive experience! Your feedback about our efficient and streamlined service process means so much to our team. We understand how valuable your time is, and we're glad we could provide you with quick and professional service from start to finish. It's wonderful to know that you appreciated our honest approach of noting additional service recommendations without any pressure to purchase them. We believe in transparency and letting our customers make informed decisions that work best for th... read more
My experience with the Service Center was great from beginning to end. Especially my rides with Teresa.
Business response:
We are utterly delighted to hear about your wonderful experience with our Service Center from start to finish. It's fantastic to know that every aspect of your visit met your expectations and that you had such positive interactions throughout your time with us. Your kind words about the exceptional service you received truly make our day. Thank you for taking the time to share your experience with us - feedback like yours motivates our entire team to continue providing the outstanding service our customers deserve.
Service was great no problems. Dropped off vehicle and pick back up once oil change was complete
Business response:
Thank you for taking the time to share your positive experience with us. We are privileged to hear that your service went smoothly without any issues. It's wonderful to know that our convenient drop-off and pick-up process for your oil change met your expectations. Your feedback is incredibly valuable to us as we strive to provide efficient and hassle-free automotive care. We look forward to serving you again for all your vehicle maintenance needs.
Friendly , prompt and excellent service! I like the ease of scheduling service and the subsequent tracking once my vehicle has been turned over to Crown.
Business response:
We are excited to hear about your wonderful experience with our team! Your comments about receiving friendly and prompt service truly mean a lot to us. We're thrilled that you found our scheduling process convenient and appreciated being able to track your vehicle's progress while it was in our care. We strive to make every interaction smooth and efficient for our customers. Thank you for taking the time to share your positive feedback - it helps us know we're on the right track in providing excellent service to everyone who... read more
Joe did well. He showed us what we were looking for. He then asked what we might be looking for, and there was a car that had not been on the lot yet.
Business response:
We genuinely admire your positive feedback about your experience with us. It's wonderful to hear that our team member performed well and took the time to understand exactly what you were looking for. We're especially pleased that he went the extra step to ask about your additional needs and was able to share information about inventory that might interest you, even when it wasn't yet available on the lot. This kind of attentive service and forward-thinking approach is what we strive for at Crown Toyota. Your satisfaction mea... read more
Excellent service at a timely manner service personnel, listen to me and talk to me instead of at me, which was very much appreciated. Thank you.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. We are thrilled to hear that our service team provided you with outstanding assistance in a prompt fashion. It means so much to us that our personnel took the time to truly listen and engage with you in a respectful, conversational manner rather than simply talking over you. This approach to customer care is something we value deeply, and your recognition of these efforts is incredibly meaningful to our team. We appreciate your busi... read more
RJ-test drive and then helped with figuring out how stuff works. Clayton-sold me the car. Explained everything. Can't say enough about his politeness and professionalism. TJ-went back a week later for a tutoring on how to set more stuff up.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It sounds like you received excellent support throughout your entire car buying journey, from the initial test drive to learning about all the features. We're pleased that our staff took the time to help you understand how everything works and even provided follow-up assistance when you returned. Your feedback about the politeness and professionalism you experienced means a great deal to us. Thank you for choosing Crown Nissan and for taking the... read more
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 791 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.