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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amber worked with the extended warranty I had and resolved issues that were stumbling blocks in the repair of my vehicle.
Business response:
Thank you for the positive feedback! We're delighted that Amber was able to work with your extended warranty and resolve the repair obstacles. Providing solutions and removing barriers for our customers is what we strive for at Crown Nissan of Decatur. We appreciate you sharing your experience!
Extremely personable and knowledgeable salesman. Good deal. Clean place. Fast service. Long established dealership. Thanks.
Business response:
Thank you for the great review! We're thrilled you found our sales staff personable and knowledgeable, and that you were pleased with our pricing and service. We appreciate you choosing Crown Nissan of Decatur and taking the time to share your positive feedback.
The tech was great and did my oil change quick efficiently and happy with my service
Business response:
Thank you for the positive feedback! We're thrilled our technician provided quick and efficient oil change service. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again.
Very efficient and polite. They got everything done well. Totally satisfied. They were helpful with a few extra concerns that I had.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our efficient and polite team. It's great that we could address all your concerns and leave you completely satisfied. We truly appreciate customers like you!
Great. No issues. It was easy to book the appointment, everyone there was friendly and accommodating, and it was a great experience overall.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that scheduling was easy and our team was friendly and accommodating. Your positive experience means the world to us!
Good service, communication, reasonable price. I cant get to 15 words! Ridiculous part of survey!
Business response:
Thank you for the positive feedback about our service, communication, and pricing! We appreciate you taking the time to share your experience despite the survey challenges. We look forward to serving you again at Crown Nissan of Decatur.
The only dealership that I have been with for over 20 years! Friendly, fast and efficient!
Business response:
Thank you for your incredible 20-year loyalty! We truly value your trust and are delighted that our team consistently delivers the friendly, fast, and efficient service you deserve. Thank you for being part of our automotive family!
Everything went well and I left after mile oil change was completed. I got home and was surprised to see that I had an email from Crown Nissan that said several issues came up in the multi point inspection. Some could have been done while I was there, minor issues. I don’t know why no one went over the inspection with me while I was at the dealership. If I ever go back I’ll have to remember to ask about the inspection since they don’t.
Business response:
Thank you for sharing your feedback. We understand how receiving inspection results after leaving the dealership can be unexpected, and we appreciate you bringing this to our attention. Our team strives to provide clear communication during each visit, and we’ll use your comments to improve how inspection findings are shared with customers. For any questions or to review your inspection results in detail, please reach out to Charlie Cloyd at 217-872-5748.
Just routine oil change and tire rotation Scheduled for a time and came back when ready. I like the notification when ready.
Business response:
Thank you for sharing your experience! We're pleased your routine maintenance went smoothly and that our notification system added convenience to your visit. We appreciate your trust in Crown Nissan of Decatur and look forward to serving you again.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 989 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is open now. It will close at 5:00 p.m.