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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,175 reviews
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majmaggie2010's profile image
majmaggie2010 
3 months ago

It was a great experience. No pressure and no xx. We highly recommend it to family and friends. 

Business response:

Thank you for your wonderful feedback! We're thrilled you had a pressure-free experience and truly appreciate your recommendation to family and friends. We look forward to serving you again! 

r.cordts's profile image
r.cordts 
3 months ago

Able to schedule when I wanted. Shut the service polite (Mike) and reliable. Easy check out when I picked up my vehicle 

Business response:

Thank you for your feedback! We're glad Mike provided polite and reliable service, and that scheduling and checkout were easy for you. Your positive experience reflects our commitment to hassle-free automotive service. 

iluv_kitties's profile image
iluv_kitties 
3 months ago

The girl was nice that checked me in and out. Had a 1:00 o'clock appt but my car wasn't taken to be worked on until 1:30. Didn't list the things that were inspected. 

Business response:

We’re glad to hear our team made a positive impression during check-in and checkout, as creating a welcoming experience is important to us. We always aim to be respectful of our guests’ time and to communicate clearly about the care their vehicle receives. Your feedback helps us stay focused on delivering a thoughtful and professional visit. If you’d like to discuss this further, please reach out to Charlie Cloyd at 217-872-5748. 

besgrovegreg's profile image
besgrovegreg 
3 months ago

Very thorough and detailed. They have an excellent team there I was there for an oil change 

Business response:

Thank you for the positive feedback! We're thrilled you appreciated our team's thoroughness and attention to detail during your oil change. We take pride in providing quality service and look forward to serving you again at Crown Nissan of Decatur. 

higarjaycie's profile image
higarjaycie 
3 months ago

Everyone was friendly and helpful. Professional staff and efficient service Everyone was friendly and helpful. Professional staff and efficient service. Overall it was a solid experience. 

Business response:

Thank you for your positive feedback! We're thrilled to hear you found our staff friendly and helpful, and that you had a solid experience with our professional service. We appreciate you taking the time to share your thoughts about Crown Nissan of Decatur. 

bagsbiggio's profile image
bagsbiggio 
3 months ago

I'm done You have a very good dealership and i appreciate the solid work. Thanks. 

Business response:

Thank you so much for your kind words! We truly appreciate your recognition of our work and are grateful you chose Crown Nissan of Decatur for your automotive needs. 

larryadams2899's profile image
larryadams2899 
3 months ago

Everything went okay . they texted me when the car was ready and they was.very friendly 

Business response:

We are absolutely thrilled to hear that your service experience went smoothly with us. Your feedback about our timely communication when your vehicle was ready and the friendly service you received from our team means so much to us at Crown Nissan. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future. 

Bseider's profile image
Bseider 
3 months ago

It was easy. Everything was handled efficiently and the car was very affordable. Experience was good. 

Business response:

We are excited to hear about your smooth experience with us! Your feedback about the efficient handling of everything and finding an affordable vehicle really means a lot to our team. We strive to make the car buying process straightforward and accessible for all our customers, so knowing that we succeeded in providing you with a positive experience is wonderful to hear. Thank you for choosing us for your automotive needs and for taking the time to share your thoughts. 

BLeesman35's profile image
BLeesman35 
3 months ago

It was great The employees were amazing i will bring my car here when I need to get something done on it 

Business response:

Thank you for the great feedback! We're thrilled you had an outstanding experience with our team. We look forward to serving you again for your future automotive needs. 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.