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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Honestly...I have always received top notch service at Crown Toyota! Thank you Josh! Thank you for a wonderful customer service area with the coffee and soda machine.
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive top-notch service at Crown Toyota. It's wonderful to know that Josh has made a positive impact on your experience. We strive to create a welcoming environment for our customers, and we're glad you enjoyed the amenities in our customer service area, including the coffee and soda machine. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. If you have any questions or need as... read more
Outstanding, thorough service! First class staff!! GREAT COMMUNICATION!! Josh, Zach and team at Crown Toyota Service are PROS!!!
Business response:
Thank you for your outstanding review! We're thrilled to hear that you had such a positive experience with our service team, including Josh and Zach. Providing thorough and professional service is our top priority, and it's wonderful to know that our communication met your expectations. We are committed to ensuring every customer feels valued and well taken care of. If there's anything more, we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you a... read more
Service employees are very helpful trying to do everything to please me
Business response:
Thank you for your feedback! We're so glad to hear that our service team was helpful and went above and beyond to ensure your satisfaction. Providing excellent service is always our priority, and we're pleased that we could meet your needs. We look forward to continuing to serve you in the future!
Easy service appointment scheduling online, timely service, knowledgeable friendly staff. work completed as requested in a timely manner.
Business response:
Thank you for your fantastic review! We're pleased to hear that you found our online service appointment scheduling convenient and that your experience with our knowledgeable and friendly staff was positive. Timely service and completing the work as requested are our top priorities, and it's great to know we met your expectations. If you need anything else in the future or have any questions, please feel free to reach out. We look forward to serving you again!
Just getting it winterized before the snow sets in
Business response:
We're glad to help get your vehicle ready for the season. If you need anything else or have further questions, feel free to reach out! Stay safe on the roads!
Excellent service. Professionally done.
Business response:
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our professionally done service. If you need anything further, feel free to reach out we're always here to help!
Excellent service as always, but it was expensive to replace the tire pressure sensor in three tires.
Business response:
Thank you for your feedback! We're glad to hear you received excellent service. If you have any questions or need further assistance, feel free to reach out. We're always here to help!
Always TOP SHELF! Larry and his crew in Service always take great care!
Business response:
Thank you for your kind review! We're thrilled to hear that Larry, and the team consistently provide you with top-notch service. We take great pride in delivering excellent care to our customers, and it's wonderful to know that we're meeting your expectations. We appreciate your continued trust and look forward to serving you again!
Like - done in hour Dislike- didn't check air pressure in tires and got into car and inflated light was still on!
Business response:
Thank you for your feedback! We're glad to hear that your service was completed quickly. However, we apologize for the oversight regarding the tire pressure and the inflation light remaining on. This is not the experience we strive to provide, and we appreciate you bringing it to our attention. Please feel free to reach out if you need any further assistance, and we'll make sure this is addressed promptly.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,460 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open at 7:30 a.m.