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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
great service and people. i sat and waited and had a nice area to sit plus beverages
The great deal on a set of four tires was much appreciated.
It is always a positive experience when we have our vehicles serviced. The service department is one of the leading reasons I buy Toyota in Decatur!
People are friendly and smooth transition in and out.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our friendly staff and the seamless process means so much to us. We work hard to ensure every visit to Crown Toyota is efficient and welcoming, and it sounds like we hit the mark during your time with us. Thank you for taking the time to share your experience - it truly brightens our day to know we made your visit smooth and pleasant.
I have been going to Crown Toyota since 2021. I purchased a new RAV 4. The service has been top notch they have treated my wife and me very good. I never worry about the Toyota getting serviced. They also take care of my Honda CRV. Its good to know that there are business out there that still take care of you after the sale. Thanks
Business response:
We are pleased to hear about your wonderful experiences with us since 2021. Your loyalty means everything to us, and we truly value that you trust us with both your RAV4 and Honda CRV service needs. It brings us great joy to know that you and your wife feel well cared for every time you visit. We believe in building lasting relationships with our customers, and your feedback confirms that we are succeeding in that mission. Thank you for recognizing our commitment to providing excellent service long after your purchase. Custo... read more
Always excellent service. The best people ever!
Business response:
We are thrilled to hear about your wonderful experience with us! Your kind words about receiving excellent service mean so much to our team. We take great pride in providing outstanding care to every customer, and it's incredibly rewarding to know that our efforts have made such a positive impression on you. Your feedback motivates us to continue delivering the high-quality service that you've come to expect. Thank you for being such a valued customer at Crown Toyota!
Josh Fletcher, the service mgr, worked my car into their busy schedule. They installed a new battery; I was on my way in record time. Tom, the service agent helped me with my walker. Great job guys!
Business response:
We are delighted to hear about your positive experience with our team. It sounds like our service manager worked hard to accommodate your needs despite having a busy schedule, and we're pleased that your battery installation was completed so efficiently. We're especially glad to know that our service team provided the extra assistance you needed with your walker - this kind of thoughtful care is what we strive for with every customer visit. Thank you for recognizing the dedication of our staff and for taking the time to shar... read more
Easy to make the appointment. Professional and prompt service. Smooth checkout.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Making appointments simple and convenient is something we work hard to achieve, and we're delighted that the process was easy for you. Your feedback about our team's professional approach and timely service means a great deal to us. We're also pleased that your checkout process went smoothly from start to finish. Thank you for taking the time to share your experience - it helps us know we're meeting our goals of providing excellent servi... read more
Available times for service. Fast service.
Business response:
We are delighted to hear about your positive experience with our service availability and efficiency. It means so much to us when customers appreciate our commitment to providing convenient scheduling options and quick turnaround times. Your feedback about our fast service confirms that we are meeting our goal of respecting your valuable time. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service in the future.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,680 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.