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11215 Washington Blvd, Culver City, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Amy, your service rep, was friendly, helpful, knowledgeable and professional. Unfortunately, I cannot say this about the dealership or your service manager or new owner.
Business response:
Hi, We are happy to hear you had a good experience with Amy. We appreciate your feedback and would love to hear more. Please reach out at your convenience. Best, The Culver City Mazda Team
Excellent, thoughtful customer service I brought my Mazda3 into this dealership for the first time after Santa Monica Mazda closed. I was incredibly happy with the experience. Clean, organized dealership, helpful employees, and fast service. I appreciated the amenities offered (coffee, donuts, WiFi), and loved that the service center paid for my Lyft ride to work after I dropped off my car. I will be back!
Business response:
Hello, We appreciate you taking the time to leave a review. We are pleased to hear you are happy with your experience and that you received excellent and thoughtful customer service. Welcome to the Culver City Mazda family, we look forward to working with you again. Best, The Culver City Mazda Team
Great service from start to finish. David, Gladis & Mario all contributed to a wonderful experience. Complimentary Lyft ride was extremely convenient and appreciated as well as the spotless rinse wash. I look forward to more service promo deals & reminders.
Business response:
Hello, Thank you for taking the time to write a great review. We are pleased to hear you received great service from start to finish. We appreciate the kind words of the team and will share the kind words. Best, The Culver City Mazda Team
We're very happy with our purchase. Marcus was patient, heard what we had to say and worked hard to get us a good deal.
Business response:
Hello, We are so thrilled to hear you are happy with your purchase. We appreciate you taking the time to leave a review and appreciate the kind words of Marcus. We look forward to working with you again. Best, The Culver City Mazda Team
Great, clear communication from David. He was very responsive to questions and concerns. He helped to make the process easy after a car break in.
Business response:
Hello, Thank you for taking the time to write a great review. We are pleased to hear you had a good experience and David was clear and responsive. If there is anything we can do please reach out. Best, The Culver City Mazda Team
Very professional service department. The staff is friendly and the mechanics do top notch work. Steven makes sure my mazda is taken care of and I'm always extremely pleased with the car wash.
Business response:
Hello, We appreciate you taking the time to write a great review. We are pleased to hear your time in our service department was professional and friendly. Thank you for the kind words of the team, we look forward to working with you again. Best, The Culver City Mazda Team
Amy is the best!! She followed through with everything Amy told me exactly what the issue was and exactly how it will be handled. She is very courteous and thorough. She is respectful and explains everything.
Business response:
Hello, Thank you for taking the time to write a great review of Amy. We appreciate your kind words and will pass them along. We look forward to working with you again. Best, The Culver City Mazda Team
Our experience with Culver City Mazda was excellent. The team was honest about pricing over email so that we wouldn’t waste our time coming over to look at a car we couldn’t afford. We worked with Kylon who was really great and honest with us about the pros and cons of each car we looked at. We love our new car and also loved the price. The team at Culver City Mazda was willing to negotiate and honest. It was as great as a car buying process could possibly be
Business response:
Hello, We are happy to hear you love your new Mazda. We appreciate all the kind words of Kylon and the team. Thank you for the great review, we look forward to working with you again in the future. Best, The Culver City Mazda Team
I had a great experience. Amy was really kind and helpful, and I really appreciate how well organized everything is with the electronic system, email receipts, Lyft rides, etc. I feel super satisfied! Thanks
Business response:
Hello Luna, We are pleased to hear you had a great experience and felt super satisfied. We appreciate the kind words of the team and will tell them to keep up the great work. We look forward to working with you again! Best, The Culver City Mazda Team
Culver City Mazda has a 4.7 star rating with 3,686 reviews.
Culver City Mazda is open now. It will close at 8:00 p.m.