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DaBella
- Contractors
- Westborough, MA
About this business
Location details
110 Turnpike Rd, Suite 108, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had this company out to do an estimate on windows. They were extremely pushy even after several attempts to tell them I could not commit to anything without discussing with my spouse. Their estimate also seemed way out of line and I felt very uncomfortable about their sales tactics. They followed up with my husband several times after we told them we are not interested.
Business response:
We appreciate you sharing your experience with us. Your thoughts are very important to us as we strive to constantly improve our customer experience. We appreciate your time.
**************** is terrible. Our new gutter lasted about a week before one section fell off and prevented us from going out our back door. It took DaBella two weeks to replace it and then they did a crappy job, not even lining up the gutter to the roof. The repair man didnt even let us know he was here to fix it, he just started working on it.I should have known better than to trust DaBella because when we had a new shower put in it took them three weeks to finish that job.I must be a glutton for punishment because we had D... read more
Business response:
Hello ****,We understand the importance of effective communication and will address this issue with our team to ensure better communication and prompt resolutions in the future.If there is anything further we can do to address your concerns, please do not hesitate to contact us directly at ************ Option 1.
told a free ********** and pressured into gutter repair
Business response:
Hi *****, we value your feedback and your concerns are very important to us. If we can address any concerns, please reach out to our service team at ************ opt 1.
Are you kidding me? OK so my fathers house had a broken window that was a piece of double pane glass 29 x 29. I removed the broken double pane window and went over to a glass company to see if it could be replaced. They quoted me about $250 and said it would be available next Wednesday (so like five days away). We didnt really want to wait that long because its the Pacific Northwest and it rains so my father called Dabella, explain the situation with the broken window and asked for an estimate. Dabella sent out 2 people(that... read more
Business response:
Thank you for bringing your concerns to our attention. We offer free no obligation quotes on full window ************. Our windows are custom made and fitted to your home. We pride ourselves in offering our customers high quality products and options for their home projects. We hope to one day fit your needs for your home and value your feedback.
Horrible sales tactics. ****** a piece of siding and told me it was asbestos and wanted to hand it to me like no big deal. I saw on the video he was just holding it in his pocket. Very odd for material that's supposedly harmful if disturbed. Companies like this should not be soliciting door to door. It's not necessary.
Business response:
We appreciate you bringing your concerns to our attention.Our intention is to provide transparent and respectful serviceand ensuring that our representatives adhere to the highest standards of professionalism.We value your feedback. If you have additional concerns or if there's anything else we can do to address the situation, please don't hesitate to reach out at ************, Option 1.
Stay away! Every aspect of this install was a disaster. Once I signed a contract with DaBella, they handed the project off to contractors and I the only contact I had with them was calling over and over to get answers. The original install ended in 1 window missing, 1 window shattered during the install, 2 wrong windows installed, and a sliding door that hardly opened. When I finally got ahold of the project manager, he was extremely angry that he had to talk to a customer, as he "never has to have contact wit customers". He... read more
Business response:
Thank you for reaching out to share your concerns. Your local office have been made aware and has since reached out to provide a resolution. Thank you for the opportunity to address this.
I engaged DaBella Roofing Contractors for a roofing issue but was disappointed with their sales approach. They persisted despite my repeated requests for time to consider their proposal and their prolonged presence in my home. Initially, I sought assistance with garage flooding, but they redirected my focus to my siding and later insisted on replacing the roof, attributing the flooding to it.When I suggested involving my insurance company, they discouraged me. Eventually, I agreed to address the garage flooding with them. Ho... read more
Business response:
Sorry for the disappointing experience. Your concerns about our sales approach and the unresolved issues are taken seriously. We appreciate your feedback and will address these issues internally. We have scheduled an installer to visit and address your concerns for 11/30.If you have further concerns or need assistance, please contact us at ************** and select option 1 for our ***************************
2 salesmen arrived, gave us a ridiculous quote for roof replacement, gutters and repair on siding on house and shed. $86000.00. they knocked at the door twice after we told them no, with lower prices if we signed a contract today. They would not take no for an answer, in the end we had to be rude to get them to leave. Would not do business with this company due to their sales tactics. Horrible experience.
Business response:
Thank you for sharing your experience. We appreciate you for taking the time to meet with our team.
After a terrible experience with an extremely pushy siding salesman, a roofing salesman came to my door and I had to rudely shut the door on him. I wish they'd train their salesman (both initial "cold call" ones and ones who come to do a "free" estimate) to politely take no for an answer and move on. I also now wouldn't believe any of their salesmen when they say they see issues with siding, roofing or anything else.
Business response:
Thank you for this information, ******* We'll look into this immediately.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 1,888 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.