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DaBella
- Contractors
- Redding, CA
About this business
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Delivery Issues Thay gave us a quote and took 4000 dollars we found a way cheaper company to do the project we still haven't received our 4000 dollars back
Business response:
We appreciate the opportunity to address the customers concerns regarding their deposit. The customer signed a contract with ********************** on July 24, 2025, which included the Terms and Conditions outlined on pages 9 and 11 of the agreement. These Terms clearly state that a customer may cancel the contract without penalty or obligation within three (3) business days from the date of signing. The cancellation period ended at midnight on July 28, 2025. The customer acknowledged receipt of these Terms and Conditions by... read more
Product Issues Constantly calling and leaving voice mail. I answer and tell them to remove me, but they still call.
Business response:
Thank you for bringing this matter to our attention. We understand how this situation could be frustrating and we apologize for the inconvenience this may have caused. We have added your contact information to our internal Do Not Contact suppression list to ensure no further calls or solicitations are made. If you have an alternate contact number or believe we may have the wrong number on file, please provide that information so we can double-check and make sure the correct number has been suppressed. We take these concerns ... read more
Customer Service Issues Had these guys come give me a quote for siding on 9/12/25. When the price was too high for me I politely told them we werent interested. After the salesman kept pushing for me to agree to have the work completed and me repeatedly telling them no I got up and walked into my house. After I thought that was it they have now been calling me again and again and again and I have repeatedly told them no and to stop calling me. At this point they are harassing me even when I have told them I dont want their s... read more
Business response:
We appreciate the chance to address your concerns. DaBella is committed to honoring the privacy and communication preferences of every individual. We take reports of unwanted contact seriously and, after receiving this feedback, promptly initiated a review to trace the source of the calls. The number in question has been added to our internal do-not-contact list. Our ***************** team has also ensured that all opt-out requests are managed swiftly and appropriately, unless a homeowner has previously submitted an inquiry ... read more
Service or Repair Issues I hired Dabella to do my siding at my cabin. Winter was coming in and they assured me it was done so I paid them unable to check the job due to snow up at my cabin. then spring came and the back side of the cabin was not completed. I contacted company and they assured me in May they would have materials resent and finished. I have called 11 times and emailed multiple times. Each time they say its two weeks out. Still the cabin isnt finished. I paid them over $85,000 and they have not finished the job... read more
Business response:
Thank you for bringing this matter to our attention. The customer's concerns were being addressed with the installers at their location as of 9/16/2025. If you have any additional questions or concerns, please feel free to contact us at ************** prompt 1.
Product Issues On 8/19/2025 I signed a agreement to have ************* replaced. I decided not to use this company and sent a cancellation notice by mail on 8/21/2025. I noticed the note at the bottom (No later than 8/19/2025) This note doesn't give me the three days I am allowed to have to cancel without any obligations.( this is a mistake on the form) I called the customer service to inquire about the cancellation and deposit return after 10 days. I was assured that it have been cancelled because the business manager calle... read more
Business response:
We would like to acknowledge and address the concerns raised by the customer regarding the cancellation of their roofing agreement and the related communications surrounding material deliveries.On 8/21/2025, the customer submitted a cancellation notice, which is within the 3 days recission period and it was acknowledged by the local office team. Following receipt of this request, our customer service team began working internally to ensure that the cancellation was properly documented and that no further actions were taken t... read more
Service or Repair Issues Two days ago we had a representative from DABELLA come out to give us an inspection report on our roof. Well lets just say it went from a 30 minute inspection to an over 4 hour spiel on why we need to get a new roof with their shingles. Which by the way they use *** its literally top 3 worst brands for the *****************. The granules fall off just from rubbing your hand on it. He then continued to show me attic photos of someone else home where it was full of mold. My attic has 0 mold in it becau... read more
Business response:
Thank you for bringing this matter to our attention. At DaBella, we conduct our consultations with professionalism and integrity. Our representatives are trained to provide homeowners with detailed information regarding products, warranties, and installation processes so that they can make well-informed decisions about their home improvement needs. We regret that this homeowner did not feel their experience met their expectations. While our goal is always to educate and offer solutions tailored to the home, we also respect t... read more
Service or Repair Issues Aggressive solicitation, I have a no soliciting sign it was ignored. He then stood near my window making my dogs bark until I came out of my house. I informed him I have a no soliciting sign. He said he wasn't selling anything , but he was soliciting he would not leave when I told him I did not want an estimate. He kept talking about my broken window, I don't have a broken window , just one that needs to be fixed , he started talking about financing I told him I don't want it he kept talking , he ask... read more
Business response:
Thank you for sharing this concern. At DaBella, caring for families and treating every home with respect is central to everything we do. Professionalism, consideration, and clear communication are standards we hold ourselves to on every interaction, and what was described does not align with the expectations we set for our team.We value this feedback and would appreciate the opportunity to review the situation in more detail. Our **************** team will be notified so we can address this promptly, whether through addition... read more
Product Issues Had the sliding done to the house. I paid out of pocket for the project. They charged me old front siding removal but since my windows where mounted to the old siding they continue to cover it with the new siding. Which I wasn't concerned about. What I'm really complaining is that they owe me a refund of that removal fee that they never did. I can't get ahold of their manager to give me a update or answer on my refund. This has been going on for a month. Dabella is so quick to take my money and yet can't refun... read more
Business response:
Thank you for bringing this matter to our attention. Our local team, along with the General Manager, met with the customer in person to address and resolve the concerns directly. If any additional questions or concerns arise, our ************* team is happy to assist and can be reached at ************, Option 1.
Sales and Advertising Issues My mom is almost 82 and struggling with Dementia. I feel she was preyed upon by a savvy Dabella sales person who sold $10754 worth of windows. When mom balked at windows that exorbitantly priced - the slickster followed up with financing from ****************** - a company which is charging her 9% in interest. So - for this set of 3 openings for windows - she is paying $16000 over 10 ********** is my deal with Dabella - the contract (which I uploaded) - does not itemize anything. See if you can m... read more
Business response:
DaBella takes all customer concerns seriously and values the opportunity to provide clarification. We understand the concern expressed in this complaint; however, the individual submitting this message is not a party to the contract and has not provided documentation authorizing them to act on the customers behalf. For privacy and compliance reasons, DaBella can only discuss account details, financial information, or contract terms directly with the contracting customer or with a legally authorized representative who provide... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,314 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.