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DaBella
- Contractors
- Redding, CA
About this business
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service or Repair Issues My wife made an appointment with one of their door-to-door salesmen for the morning of 6/26. They promised a free, no obligation quote for a roof replacement. They arrived at 9AM, did 30 minutes of inspection, and then we met with them for 30 minutes. I had a hard stop at 10AM. They said they would write up the quote and leave it with us. An hour and 15 minutes later, my wife came running into my office very upset. They were still there, and she had asked them politely to leave. They refused. I came ... read more
Business response:
Thank you for bringing this matter to our attention. At DaBella, we sincerely apologize for the experience the customer's have encountered. We want to assure them that we do not take this lightly. Our team is trained to deliver professional, respectful, and pressure-free consultations to ensure you receive the services that you deserve. Please know that we are actively investigating this situation internally to ensure these types of experiences do not occur. DaBella takes great pride in our reputation, our values, and the tr... read more
Service or Repair Issues Yesterday, I personally witnessed two salesmen from this business at a home in *********, ** where they used extremely aggressive and coercive sales tactics. They called to get an opinion from a highly respected local realtor (in front of the guy they were trying to scam) and when the realtor didn't side with them, they HUNG UP on the realtor right in front of the homeowner they were trying to scam. Then, they told the homeowner that they "were not leaving until he signed the contract."Their bid was ... read more
Business response:
At DaBella, we take any feedback regarding our representatives and customer interactions seriously, and we apologize for the inconvenience that the experience has caused. We would like to clarify that DaBella is committed to upholding the highest standards of integrity, transparency, and respect in all our sales practices. Our representatives are trained to provide homeowners with thorough product education, honest assessments, and the opportunity to make informed decisions without pressure or intimidation. Any behavior outs... read more
Service or Repair Issues Filled out a web form to see if I qualified for free window replacement. Then got called by this company and told them I wasn't interested. They've proceeded to call an excessive number of times from multiple numbers. Sometimes multiple in a day, at all hours. It's harassment. I know they'll respond with some canned response about being "in compliance with local, state and federal regulations regarding consumer outreach" but that's either a lie or the law is seriously lacking in this area. They NEED ... read more
Business response:
Thank you for bringing this to our attention. At DaBella, we take great pride in conducting business with integrity and respect for every individual’s preferences. It’s never our intention to make anyone feel overwhelmed and we understand how repeated outreach can be frustrating. To clarify, your initial inquiry via our web form triggered our team’s response to help determine your eligibility for window replacement services. We always aim to connect promptly to provide information and answer questions. However, once someone ... read more
Sales and Advertising Issues The sales tactics are absolutely appalling, high pressure and high prices come across as extremely predatory towards the senior population especially those only wanting information being bullied to make a quick poor decision to overpay for products and services, shame on you as a company.
Business response:
Thank you for bringing this matter to our attention. At DaBella, we operate in full compliance with all applicable local, state, and federal regulations regarding consumer outreach and solicitation. We would like to clarify that the nature of our outreach is to offer free home improvement estimates, not to engage in immediate sales or pressure-based tactics. Our representatives are trained to inform homeowners of available services and provide pricing upon request or agreement to an inspection not to force or mislead them in... read more
Order Issues contracted for window replacement 5/27/25, needed a second appointment for "critical measurement" to occur within 2 weeks, business has not contacted me, in any way shape or form, took my down payment of ************************* no follow-up, no message, nothing. not one caller ID with company name, not one message left, not one text message, not one email. NOTHING, this company should not be allowed to continue doing business, it is a SCAM and predatory
Business response:
Thank you for bringing this concern to our attention. We sincerely apologize for the frustration and inconvenience that this situation has caused.Upon reviewing your file, we recognize that the customer's window replacement project was contracted on May 27, 2025, and that a second appointment for a critical measurement was required shortly thereafter. Unfortunately, we were attempting to reach the customer using an incorrect phone number, which hindered our ability to contact them promptly. Once this issue was identified and... read more
Customer Service Issues had a consultation with them. told them i wasnt sure if i wanted to do business with them that i would contact them if i was able to. they told me no pressure. that i had 30 days to reach out. they started calling me the next day multiple times. i talked to the initial sales *** and asked him to have them stop calling me and he told me his manager would take care of it. theyve called me a minimum of 17 times since june 10th in the last 8 days. i would like them to stop calling me. they also asked me t... read more
Business response:
Thank you for bringing this matter to our attention. At DaBella, we operate in full compliance with all applicable local, state, and federal regulations regarding consumer outreach. We would like to clarify that the nature of our outreach is to offer free home improvement estimates not to engage in immediate sales or pressure-based tactics. Our representatives are trained to inform homeowners of available services and provide pricing upon request or agreement to an inspection. We strive to be respectful, professional, and tr... read more
Service or Repair Issues Am not a customer, I have limited income and just wanted someone to come out for a quote to redo skirting on my older model mobile home. Team reviewed entire house including examining the siding, which I was not interested in. I did ask for a quote for the roof..25K$...I said there was NO possibility of that job being done. Extremely aggressive sales pitch, warnings of damage that will come if not repaired, several very inappropriate personal questions about income, mortgage, debt, income, etc etc..v... read more
Business response:
Thank you for bringing this matter to our attention. We regret that the customer had a negative experience during their appointment and understand their concerns regarding the interaction and follow-up communication. While DaBella strives to provide professional and respectful service to all individuals, we take feedback like this seriously and will address it internally. In response to the customer's request, we have added their information to our internal Do Not Contact list to ensure that no further communication is made ... read more
Service or Repair Issues I made an appointment with ******* for 06/10/25 the appointment was set for 7pm. They were on time and very professional. However, they were not going to leave without a sell. The left at 12am that night. The price they gave me was $86 thousand dollars. I told them no, they made some calls and could do me a special deal and give it to me for $70 odd thousand. They just hung in until I singed the paperwork. They left at 12am (midnight). The next morning I got up and decided to cancel it. I made the ca... read more
Business response:
Thank you for bringing this matter to our attention. We can confirm that the customer requested to cancel the contract, and a formal cancellation letter was submitted in response to that request. As such, the agreement was voided, and there are no further actions required from DaBella at this time. To ensure the customer does not receive any additional contact, we have placed their information on our internal Do Not Call list. We take all feedback seriously and are committed to conducting business in a respectful and profess... read more
Service or Repair Issues I signed up for a free estimate last year. I told them I wasnt interested at that time but since then they have continued to call and harass me from multiple phone numbers several times a day. I have told them I wasnt interested several times but they start calling again after a week or two. I have blocked at least 3 phone numbers from them but that hasnt stopped them. Based on other complaints I am not alone in this. I recommend never giving them any contact information.
Business response:
At DaBella, we are committed to operating in full compliance with all local, state, and federal regulations related to consumer outreach and solicitation. We prioritize professionalism, respect, and transparency in every interaction, and we take all concerns seriously. When a consumer requests no further contact, we act promptly by adding them to our internal Do Not Contact list. In response to this concern and to ensure a timely resolution, the customer has been added to our Do Not Contact list to prevent any future outreac... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,321 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.