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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service or Repair Issues The business, DaBella has not resolved the problem and this has been going on since January. When I try to call the support numbers, nobody answers.I want DaBella to come here and fix the problems.I still have a frosted window in the bedroom where it should be in the bathroom. The bathroom has a clear window which is not what I asked for. Also they installed a window that was cracked and said they would replace it but the cracked window is still there. I get no results from these people located in **... read more
Order Issues On April 26, 2023 I entered into a contract with DaBella to replace my resident roof. The job continued to be delayed and was not completed until September 2023. At the end of the job the general manager indicated that I owed an addition $8000 that wasn't agreed upon in the original contact due to plywood replacement cost that was not factored in and added without my consent. After several discussions which I felt like I was being bullied the price for the plywood was reduced to $5600. I hesitantly agreed and th... read more
Order Issues I signed my contract with Dabella on 11/1/23 to have 4 windows installed. In the contract it states that "line and case" were to be installed on all the windows. Dabella used 3rd party installers who did line & casing on the garage and kitchen windows, but not the bedroom & living room windows. After installation, I reviewed my contract & found that it should have been completed on all four windows.After emails being ignored & multiple calls to Dabella customer support, I got a call from the project manager on 2... read more
Guarantee/Warranty Issues I purchased windows and a sliding patio door from DaBella and they were installed on July 22, 2023.At that time the screen door that arrived was the wrong size. I was told it would be 30 days for a replacement. 3 months later, 10-30-23, a replacement door arrived broken, bad roller. As of this date, 3-18-2024, I'm still waiting for a replacement. The manager of the **** office ignores my calls and texts. The salesman is now ignoring my calls. I've called the customer service number on 3-12-24 and wa... read more
Service or Repair Issues I purchased windows and a sliding patio door from DaBella and they were installed on July 22, 2023.At that time the screen door that arrived was the wrong size. I was told it would be 30 days for a replacement. 3 months later, 10-30-23, a replacement door arrived broken, bad roller. As of this date, 3-18-2024, I'm still waiting for a replacement. The manager of the **** office ignores my calls and texts. The salesman is now ignoring my calls. I've called the customer service number on 3-12-24 and was... read more
Problems with Product/Service 12-07-2022 $20,450.94 Business committed to provide me with a properly vented new roof.One year later, not properly ventilated, wet and growing black mold.Business keeps putting me off.********************* ***********************************. ***********, **. *****
Problems with Product/Service We met with DaBella sales ***** ******************************* and *************************** on January 5, 2024. They presented their companies products and services to us regarding a master bathroom project we wanted done. During their time at our home **** and ***** measured our shower and tub and wrap around the tub. We told them we wanted to replace the shower and surround/enclosure, have the wrap around the tub to match, and have our existing pony wall wrapped to match. We signed a proje... read more
Billing/Collection Issues Dabella agreed to replace my windows. Representative told me that deferred payment for 1 year with 0% APR. I received credit card, Dabella applied on my behalf for the amount of project. 27%APR. Dabella never told me about credit card and all financial loans from third-party bank. I called customer service about it, they promised to call with explanation, but nobody called.
Problems with Product/Service May of 2022 we had new siding installed. We told Dabella at the time there were issues with the vent installed outside of the new siding. Was told it would be taken care of. Then as the summer went on spots on the siding started to turn up, I sent an email to Dabella and was told I had to contact the company that made this filler that was discoloring and turning into these spots, I did so and that company emailed me back with information the filler was mixed incorrectly by the Dabella installers... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,300 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.