This profile has been claimed by the business owner or representative.
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Problems with Product/Service On October 26, 2023, I had a very positive experience with a window salesman from DaBella and decided to hire the company to replace 4 of my windows. I opened a line of credit and a hold in the amount of $5340.00 was placed on the account. On November 10, 2023, a technician was supposed to come out at 2pm to measure our windows. The technician arrived an hour late and did not have any type of work order explaining which windows he was going to measure. He asked my husband which windows were gett... read more
Problems with Product/Service Windows were installed in Jan 2023. In May, I discovered one vertical slide window would not stay up when it was unlocked. I called DaBella Central ****** office in May (dont remember the exact date) got no response so left another message in June. ***** called me back and left a voicemail 6/22/23 stating she would open a ticket. During the summer I was traveling and had guests at the home off and on so I waited until Sep to follow up again. I was told by customer service the ticket had been clo... read more
Problems with Product/Service 10-27-23 recently we had been contacted by a sales representative about a siding replacement, we chose not to at that time due to finances. We then had two representatives come to our house and was able to get us the same deal we were given before, but with a 12 month deferral on payments, so we agreed to follow through. We were in contact with their finance manager the week of Thanksgiving on the details of the loan and payments since we required a co-signer on the loan. We were told that with ... read more
Problems with Product/Service On August 29, 2023 we were solicited by two sales associates for Dabella. Throughout their sales pitch they used scare tactics to persuade us to purchase roofing and siding from them. Telling us that we had hail damage, and even calling their manager for approval for a price change and quoting "we have a doozy of house here with a lot of issues". We were told that we would get the roof replaced within about 2 weeks. I didn't hear from anyone for weeks. I finally reached out to the sales associat... read more
Problems with Product/Service We had Dabella install a walk in shower in 2022, after waiting months for the installation, when completed we were pleased with the outcome. On Nov. 5, 2023, I noticed the carpet in the walk in closet behind the shower was soaked. I turned off the water to the shower, called Dabella customer service, they said they would send someone out to look at the problem. After many calls to customer service, a rep came out on Nov. 11, 2023, took pictures of the leak and left. I have called Dabella custome... read more
Problems with Product/Service This was a siding job. Dabella completely ghosted us once contract was signed. They did not follow contract the way we had requested. The dumpster was placed in the street in front of our mailbox. ******** showed up so suddenly that we didn't have time to prep the house and the yard. ******** also didn't speak our language so we couldn't communicate what we wanted and they couldn't communicate what they could or couldnt do. We were forced out of our driveway so they could park their trailer. The... read more
Problems with Product/Service The two men this that disregarded posted signage disallowing solicitors are breaking state law. These tactics are invasive, uncomfortable, manipulative, and predatory. I was told my house was "chosen" because of what my "siding looks like". Without considering the possibility that renters have no control over such conditions that attract businesses like *******, the fact that your employee told me "that's why we ignored your sign! look at your siding compared to your neighbors!" not only acknowl... read more
Problems with Product/Service August 26th 2023 a representative from DaBella Roofing (***********************) came to my house to sell me on having my roof re-done by DaBella. During our conversation everything sounded wonderful I chose to have my roof re-done, gutters and all the windows in my house. I paid cash up front in the form of checks for all 3 projects (breakdown below of payments):08/30/2023 - $9,325 (Deposit for Roof), 08/31/2023 - $11,500 (windows and gutters) and 10/31/2023 - $28,075 (Remainder for roof). I wa... read more
Problems with Product/Service Windows are a lifetime warranty, business has been contacted numerous times and they have said that they (DaBella Windows) contractors will call me asap. All of the windows are leaking and has caused damage inside the house.
DaBella has a 4.7 star rating with 1,301 reviews.
DaBella is closed now. It will open tomorrow at 7:00 a.m.