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Dave's Hot Chicken
- Chicken Shop
- Fullerton, CA
About this business
Location details
154 E. Orangethorpe Ave, #3020, Fullerton, CA, 92832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Placed an online order in July. Went to pick it up and was told they were out of mac and cheese, and a refund would be issued. To date, I still have not seen this refund. Been emailing back and forth with Guest Support since September. They claim to have requested a refund from the franchise 3X. No one from the restaurant has responded. I also emailed the restaurant directly. No response. Recently, Guest Support had offered me a coupon as a resolution to the issue. I refused and told them I would not support a company th... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Terrible sandwich by the way. Walked in and no one greeted me, everyone just stood there and talked to one another. Took almost 5 mins for someone to take my order just to eat a terrible sandwich. Go anywhere else but here.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Terrible sandwich by the way. Walked in and no one greeted me, everyone just stood there and talked to one another. Took almost 5 mins for someone to take my order just to eat a terrible sandwich. Go anywhere else but here.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
They made me wait 20 min while my food was sitting there in the counter no apologies nothing and the food is cold and tiny little pieces
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
They made me wait 20 min while my food was sitting there in the counter no apologies nothing and the food is cold and tiny little pieces
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
5hours before closing and they couldn't serve me a supposed free sandwich on the app? Very unprofessional I cut my gym time and drove down here just for them to say cutoff for a free sandwich was 9pm and it was 9:05?....why can't they put this on the app so I dont waste my time and energy to get denied, 5hours before closing! Crazy unprofessional by the establishment
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
5hours before closing and they couldn't serve me a supposed free sandwich on the app? Very unprofessional I cut my gym time and drove down here just for them to say cutoff for a free sandwich was 9pm and it was 9:05?....why can't they put this on the app so I dont waste my time and energy to get denied, 5hours before closing! Crazy unprofessional by the establishment
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
It's Drake's bday, I ordered lite mild but they gave me reaper. i felt that heat in my soul. They messed up my order!!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
It's Drake's bday, I ordered lite mild but they gave me reaper. i felt that heat in my soul. They messed up my order!!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 836 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.