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David's Bridal Albany NY

4.6

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Location details

1440 Central Ave, Colonie, NY, 12205, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.65,457 reviews
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Kristine Scott Sawicki's profile image
Kristine Scott Sawicki 
9 years ago
Melissa Decker's profile image
Melissa Decker 
9 years ago

It's not even surprising seeing all these bad reviews of this David's bridal. Probably the worst customer service in the capital region. Went there yesterday with my future mother in law and sister in law to find their dresses for my wedding. (We had made an appt). All of your employees are running around with their heads cut off. Our consultant, Jonathan was anything but helpful. It seemed like we were inconveniencing him. He didn't pay attention to my Future mother in laws requests of dresses, she had even went out of her ... read more

Crystal Tranholm's profile image
Crystal Tranholm 
9 years ago

Nothing has changed. Went their last night.Jamaican lady was rude lazy. Not helpful at all. Kept disappearing. Telling us everything was discontinued. Rushed us as well.Then when i picked a dress i liked she said very snub thats a Vera Wang as if i couldn't afford it. Me and my girlfriend walked out. 

Emilee Ralston-Huyck's profile image
Emilee Ralston-Huyck 
9 years ago

I did wind up finding my dress here, but I'm not thrilled about the service that I received. My consultant disappeared a lot, had an extreme amount of clevage, and was swearing up a storm. I also wanted to try on ball gowns but made the mistake of telling her that I had a ball gown from a previous engagement that I never even wore. She told me that was bad luck and would not find me any dresses in that style. I did wind up finding one that I liked, and she did pick it out for me, but that's about it. Kind of wish I could hav... read more

Lisa Whitney's profile image
Lisa Whitney 
9 years ago

Totally disappointed in this place my niece and us were there today for a 3:30 prom dress appointment had to wait 20 minutes before any one would be bothered to help.Then the girl who was assigned to us didn't even help. Your loss we went another place got gown your loss Get better help just so you know got gown at Fancy Schamancy they got the $400.00 sale they were marvelous and we didn't need appointment 

Dawn Phillips Gentner's profile image
Dawn Phillips Gentner 
9 years ago

I am very disappointed in David's Bridal. The Stylist I had was just wrong I can't even begin to say everything that went on. But in the end the Stylist screwed up my order so bad that the manager had to come in to REDO the order all over and that was with just 4 dresses being bought. I went on line and order the exact same dress for another girl and I rec'd that dress already but the ones from the store I have yet to get. Very Disappointed. 

Chelsea Lynn Flach's profile image
Chelsea Lynn Flach 
10 years ago

Horrible !!!!!!!!! These people were so rude and unprofessional! The lady Pamela was absolutely out of line. They have zero customer service. I will never step in this place again. Albany area worst service. 

Mylie Rhoades's profile image
Mylie Rhoades 
10 years ago
Karen Fox's profile image
Karen Fox 
10 years ago

Apparently David's bridal doesn't want to see any kind of feed back on their page since this got deleted twice!! This needs to be heard and addressed! My mother Lisa Ellis was a former manager at the colonie ny store and this is how you treat your past employees and continue to treat your current employees?! As a HUGE corporation don't you think you need happy employees to run a successful business?!? Especially since the retail employees are truly the face of the company not the back office big wigs who don't interact with ... read more

Frequently asked questions about David's Bridal Albany NY

How is David's Bridal Albany NY rated?

David's Bridal Albany NY has a 4.6 star rating with 5,457 reviews. 

When is David's Bridal Albany NY open?

David's Bridal Albany NY is open now. It will close at 7:30 p.m.