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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Our appointment at David's bridal in Danbury on Sunday, January 28 at 11 AM looking for three bridesmaids dresses was wonderful Robin was our attendant and she did a fabulous job helping me helping me deal with two teenagers. She helped us find the perfect dresses and the perfect color for the three of them thank you so much for a wonderful experience
Business response:
Hello Bonnie, while we are delighted to hear how Robin was able to provide you with such a great experience, we are disappointed to hear that we were not able to provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). Thank you, Christine G.
Went looking for my dress yesterday and received the worst service from a sales person that just seemed miserable to be there. Saw some styles I liked but will not be returning with that associate.
Business response:
Hello Nikki, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
The store was overcrowded, and we were rushed to a dressing room that had been overbooked even though we had a appointment over a week ago. The bathrooms were disgusting, the other bridal parties were rude and nothing was done about it, we were not impressed. The dress was lovely, but the enxterience was nothing short of stressful.
Business response:
Hello Haven, We are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
They only had two dresses in the style I wanted for my wedding. I was very disappointed with that. Also the lady that helped me was very pushy and trying to lean me towards dresses I did not like or want. Was not worth my time and I will not go back there again. Also I looked online prior to going to my scheduled appointment, and I found a dress that I wanted to try on. I let my stylist know and I showed her the picture from off THEIR website (David’s bridal). She told me that they didn’t have the dress. That it was sold and... read more
Business response:
Hello Nadine. We are sorry to hear that your time with us was disappointing. Being an off the rack store, our dress availability is subject to constant change. While it is true that we cannot order dresses from the website into the store, we appreciate your feedback on this. We are always looking for ways to improve our guest experience and will share this feedback with the appropriate departments. Thank you, Ellice J.
I thought this was going to be an enjoyable time with my girls and it was far from that! When we arrived we told we had to wait to check in because we were a little early to come back. Once we finally got a stylist she was far from helpful didn’t really know much and couldn’t answer our questions. Which isn’t her fault it’s managements if she is new she should not have been left alone. Our chairs got taken from us so everyone had to stand for over an hour. Once we were finished we weren’t walked to the front and when we went... read more
Business response:
Hello Tiffany, We are so sorry to hear that your visit with David’s Bridal was anything less than magical, and would love the chance to improve future visits with our team. We want you to know that your feedback is taken very seriously, and would be honored to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) if we can assist you further regarding this matter. Warmest Regards, Jill K.
Our consultant was doubled booked so we stood around most of the time waiting. The place was so crowded that when we finally did get a dress we had to dodge the people walking in front of us to see. Very limited selection for plus size brides and bridesmaids. When the consultant found out none of us were purchasing a dress that day you could have considered the appointment over! The consultant took off to go work with other people. We showed ourselves out!
Business response:
Hello Kristie, We’re so sorry for the experience you encountered with David's bridal, and would love the chance to ensure you are celebrated as you deserve. We would be honored to welcome you back and make sure future visits with our team are more enjoyable. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location and/or City) if we can assist you further. Humbly Yours, Jill K.
Showed up for my appointment, walked in and it was so hot in there because their air quit working! THEY WAY OVER BOOKED THEMSELVES FOR 11AM AND THEY DON'T HAVE THE ROOM FOR THAT!!! Checked in for my bridesmaids dresses appointment, wasn't in the system. Super annoyed already since I had confirmed my appointment the day before!!! Had a specific fabric I wanted my girls in, the first one we were shown was NOT the material another girl had shown me 2 weeks prior when I went it to see what all they had. Finally got the right mat... read more
Business response:
Hello Sarah, We are so sorry to hear that your visit with David’s Bridal was anything less than magical, and would love the chance to improve future visits with our team. We want you to know that your feedback is taken very seriously, and would be honored to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) if we can assist you further regarding this matter. Warmest Regards, Jill K.
The store was way overbooked ! All of the girls in the bridesmaids party had their fitting in a back corner and in the hallway by the bathrooms! It was as not a good experience for the bride or anyone else in her party! 🙁
Business response:
Hello Danise. We apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate... read more
Business response:
Hello Lisa. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.