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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
The first time my sister(bride), the bridesmaids and I(made of honor) went here, we had 2 appointments booked back to back. One for bridesmaids and one for the bride. The lady helping us was kind of rude but at least was helpful which is the only reason for 2 stars verses 1. We thought we found the dresses in both appointments. We were all so excited! Then the excitement wore off and the bride started to really hate that one part of the dress that she was just going to deal with because she had tried on so many and it was th... read more
Horrible customer service, they over book, you do not get one on one dedicated attention and what is the purpose of booking an appointment when it is not adhered too.
Business response:
Hello Jillian, We are so sorry to hear that you feel this way, and we would love the chance to ensure you are celebrated as you deserve. Our mission to provide all of our guests with exceptional service, and regret to fall short during your appointment with David's Bridal. If you would like to contact us at dbcares@dbi.com, (Please add Subject- Attn: Jill K. - Store Location/City) we would be honored to speak with you further regarding this matter. Humbly Yours, Jill K.
I can took my Daughter , Nikki we really enjoyed looking at all the gowns , we were able to look at all of them , she tried on so many, and I was so happy that she found her Wedding Dress, they were pretty busy , lots of wedding coming up this summer, but they could have offered us water after awhile it got stuffy,
Business response:
Hi Patricia, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
When I went it for my last fitting for my dress they fixe one little part that I wanted fix and then mai showed my mom how to put my train up and then I said yes to the dress the second time
Business response:
Hi Kristi, thank you so much for your star rating! We are thrilled to hear that you had a great experience with us! If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
What an absolutely awful experience! I even gave them the opportunity to resolve the issue it took nearly 2 months for follow up and then there was a simple, "I'm sorry there's nothing we can do!" STAY AWAY... also the Versa dress seems to be defective, I spent a good portion of my wedding dinner removing the boning from the dresses. Thank you DB for demonstrating how a company should NOT handle customer complaints!
Business response:
Hello Laureesa, thank you for reaching out. Our team is working on this matter for you and will be reaching out to speak further. Thank you, BrittianyD.
What an absolutely awful experience! I even gave them the opportunity to resolve the issue it took nearly 2 months or follow up and then there was a simple, "I'm sorry there's nothing we can do!" STAY AWAY... also the Versa dress seems to be defective, I spent a good portion of my wedding dinner removing the boning from the dresses. Thank you DB for demonstrating how a company should NOT handle customer complaints!
Business response:
Hello Laureesa, thank you for reaching out. Our team is working on this matter for you and will be reaching out to speak further. Thank you, BrittianyD.
Honestly, I have never dealt with David's Bridal firsthand! But I heard today from the person who does my nails etc. that she ordered a dress from David's Bridal and though she does like the dress, she isn't happy with the store at all!! This girl is an immigrant, saving up money so she can go to school (to train to do something other than doing people's nails!) She is getting married soon, ordered a dress and the folks at David's measured her and supposedly ordered the right size. Well, when the dress arrived, it needed to ... read more
Business response:
Hello Anne, we are so sorry to hear that we have disappointed you with our policies. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Business response:
Hi Kendra, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Jill K. ? (Insert City/Store Location)). Thank you, Christine G.
I recently visited David's Bridal in Saginaw to get bridesmaids dresses. The experiences was not the greatest to say the least. The person that was supposed to be helping us was double booked and she seemed very new. She seemed overwhelmed with having to take care of two different groups. She barely gave my bridesmaids the time of day. She didn't ask for the style I was looking for and she didn't offer up any ideas for my girls to try on. The only reason that I found the dresses for my girls is because my girls help with pic... read more
Business response:
Hello Myranda, We are so sorry to hear that your visit with David’s Bridal was anything less than magical, and would love the chance to improve future visits with our team. We want you to know that your feedback is taken very seriously, and would be honored to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) if we can assist you further regarding this matter. Warmest Regards, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.