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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Very nice lady trying to help me find a dress but way to busy and felt very rushed and stressed. To big of a store and felt like we were all in the way of ppl walking by or consultants finding dresses for other brides to be! Definitely not going back!! Ever!
Business response:
Hello Annie, Thank you so much for sharing your valuable time and feedback, regarding your visit with our location. We want you to know that we take all of our customers' feedback very seriously, and will be working to ensure improvements are made. We're pleased to know that we were able to provide you with a warm welcoming. Please let us know if we can assist you further, at dbcares@dbi.com, (Attn: Store Location/City). Thank you, Jill K.
Business response:
Hello Nevin, Hi ! Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Business response:
Hello Jimmie, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Steven E). Thank you, Steven E
I have been to Other David’s Bridal’s before but I’ve never seen it so busy. They over book the consultants. Why do you have a consultants working with brides and a mom of the groom at the same time. It really takes away from the brides experience. Also my consultant while she was very nice and asked a lot of question’s she never asked the most important question; my budget. She had me looking in dress that was $500-$800 over my budget! While I did find my dress, I will not be returning to David’s Bridal for any of the brida... read more
Business response:
Hello Lisa. Although we are happy that you found your dress with us, we apologize for your overall experience. As we are in our busier season, our stylist sometimes have to work with more than one party at a time. That being said, we always try to ensure that every guest still gets the attention and time that they deserve. We are sorry that on your visit we did not live up to that standard and will be sure to pass along your feedback so that our team can grow from it. We would love to have you back for a more personal experi... read more
I had the worst experience here today. I left the store very upset and went a got my dress elsewhere. The lady wouldn't bring much of a selection of dresses. My sister and best friend helped more than the lady. Wouldn't recommend shopping here to anyone.
Business response:
Hello Alisha, We are so sorry to hear that your visit with David’s Bridal was anything less than magical, and would love the chance to improve future visits with our team. We want you to know that your feedback is taken very seriously, and would be honored to ensure you are celebrated as you deserve. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) if we can assist you further regarding this matter. Warmest Regards, Jill K.
So far I have nothing but terrible experiences with this store. When getting on my own bridal gown I was given no attention at all which made the experience unenjoyable. Last night I went back with my bridesmaids to look for dresses for them. We arrived early to look at dresses. Our appointment was at 5:00 and at 5:20 the woman “helping” still hasn’t come over to introduce herself or ask if we needed help. We had to track her down in order to get her to help us at all. She was EXTREMELY rude. I was appalled at how rude she w... read more
Business response:
Hello Amanda, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Steven E. ? (Insert City/Store Location)). We will be sure to sha... read more
I stopped by last week to look for a wedding dress. Upon arriving, I was told to go and look through the dresses while she went to find out if they had any of the styles I previously picked out online. For one, they didn't have any of the ones I wanted to try. Two, it took me and my party of 3 others about 40 minutes to even find something within my price range. My stylist never came over to see what styles I was interested in, didn't help with what my sizing would be. At that point we were just grabing different dresses in ... read more
Business response:
Hello Lysette, thank you for your feedback. We are so sorry to hear that you were disappointed with our services. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I set my January 20th appointment in December. I arrived on time to my appointment met with my consultant and started looking for dresses while i waited for my wedding party to show up. My experience was short changed by the srore beinf extremely over crowded . Over crowded is an understatement. I was expected to stay in my changing room and my guest crowd around the door. How in the world was we supposed to see the dress. I happy to say I said yes to a dress and a beautiful crown. But plese look into your over booking. Brid... read more
Business response:
Hi Stephanie, congratulations on saying yes to the dress, how exciting! We can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.