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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
When the manager of a store asks you if it’s a big deal if it’s the same color junior bridesmaids dress as the other one after you explicitly checked to see if the first one came in the same color it’s completely rude and unprofessional. I don’t like being treated like I was a hassle for this company not keeping their products in stock or updating their customers with an open account if something may start going out of stock. First manager was rude and treated me like I was a nuisance instead of a customer for wanting my jun... read more
Business response:
Hello Jess, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Very disappointed with our experience there today, there were 8 of us trying on bridesmaid dresses and we were jammed in a corner with 3 fitting rooms. The staff made it seem like we were in the way. We had an appointment so why not have enough room for us? The person that helped us didn't really seem to know how to help us, we showed her pictures of what we were looking for and came back with something that didn't even at all look like then at all. She had us go get dresses and sizes, it just was very strange, she just stoo... read more
Business response:
Hello Hope, we are so sorry to hear that you are disappointed with your visit with us. We cannot apologize enough to hear of your recent experience at our Appleton location. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
We arrived on time. I am getting married in April. It was a last minute to have a wedding so yes I know I was pressed for time. The lady was nice...at first. From the get go it was "you need to find a dress today for your bridesmaids and order TODAY". After trying on the dresses I picked they didn't fit well on the girls. So we went searching for other dresses. As we are looking our consultant starts pressing again to pay today or get the David's Bridal card. My girls were not ready to pay today. She kept pressing for us to ... read more
Business response:
Hello Samantha. We would like to apologize for the experience you and your bridal party had. We are dedicated to giving all of our guests phenomenal service and we are sorry for not accomplishing that. Thank you for bringing this to our attention. We will be sharing your feedback with management. Best wishes, Ellice J.
Nice staff but my assistant was working with three different customers simultaneously. Didn't make me feel like my patronization was appreciated. The store didn't have my designated bridesmaid's dress in stock for me to try on prior to ordering. Then they offered a discounted alteration package but the offer is only good for seven days. The dress doesn't come for three months. Only patronizing David's for the bride. Wouldn't use them again.
Business response:
Hi Gerald, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would like to thank you for taking the time to provide us with ... read more
Business response:
Hello Kaylyn, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Ross A. in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Terrible I went elsewhere...they charge way to much for the simple things and throw your budget out the window. The girl Haley absolutely knows nothing of customer service, I didn’t want to be a Greek goddess...puke but I found my beautiful gown at Monique’s!!!! 100% way better customer service!
Business response:
Hello Jessica, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. . We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Horrible customer service during bridesmaid dress appt. My bridesmaid was given a room to try on the dresses and we were never checked up on until we were already done and ready to leave. I had a few questions about the dresses while she was changing but I could never find the employee assigned to us. Needless to say we didn’t get a bridesmaid dress..
Business response:
Hello Molly, We are so sorry to hear that your experience was anything less than magical. We would love the chance to ensure you are celebrated as you deserve, we take all of our customers? feedback very seriously. We will be working with the store to ensure improvements are made. If you would like to contact us at dbcares@dbi.com, (Attn: Jill K. - Store Location/City) we would be honored to assist you further. Warmest Regards, Jill K.
I am absolutely appalled with my experience at the OKC David's Bridal. When my friend and I first booked an appointment with this store to get our bridesmaid dresses, we didn't have very good service. The consultant did not help pick out dresses at all and essentially only provided us with a fitting room. In my opinion, it was a waste of a scheduled appointment. So we left empty handed and went to the Tulsa store where we had an amazing consultant and both found our dresses. Fast forward to this past week. I received my dre... read more
Business response:
Hi Megan, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I would give no stars if that was an option. I just left davids bridal in greenwood in. My sister wanted to tey on wedding dresses and the party bridesmaid dresses. They were rude the moment we walked in the door. Very unfriendly, and unprofessional. We were told you had to have an appointment and there were no stylists. At other shops you don't need a stylist to try on dresses. We wanted to see the clearance bridesmaid dresses because we had seen one onine we liked. We were told we couldn't view them because they were in al... read more
Business response:
Hello Jessica, Thank you for sharing your valuable time and feedback regarding your visit with our location. We are heartbroken to hear that your visit was anything less than amazing, and would love the chance to improve this special time. Please contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can ensure you are celebrated as you deserve. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.