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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Horrible! My sister was shoved in the back surrounded by prom girls for her appointment! The lady who was “helping” her kept walking away and missed seeing her in like all of her dresses and didn’t help her get into her dresses, I had to stand in the tiny room to help my sister. Then Kelly after being absent from My sisters whole appointment came up and said I am gonna help another bridal party so I’ll bounce back and forth. Very unimpressed. This was supposed to be a big and fun day and our experience here was absolutely te... read more
Business response:
Hello Sierra, we are very sorry to hear that your sister's trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A.). Best wishes, Jessica H.
Business response:
Hi Victoria, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice/Birmingham). Thank you, Ellice J.
Came to look for a dress for my sister. I let Theresa know beforehand that my sister had extreme anxiety and would like a corner room. When she let the person in charge of the dressing rooms know, that woman was verbally ignorant about our request(maybe not say rude things and let your face show your annoyance). Luckily we were able to get a back room. Shannon was assisting us and she was AMAZING!! We showed her some dresses we wanted to try on, she pulled them and a few different dresses for us and was so patient and unders... read more
Business response:
Hello Melissa, We're pleased to know that Shannon was able to provide you with a joyful shopping experience, and apologize to fall short in accommodating necessary requests. We want you to know that your feedback is very important to us, we will be working with our location to ensure improvements are made. Please let us know if we can assist you further, at dbcares@dbi.com, (attn: Store Location/City). Warmest Regards, Jill K.
I’m very disappointed in the service received here. We went on January 14th for a dress I saw online as part of the $99 sale. It wasn’t in the store which I understand, our consultant was still able to order it. We were told it would be available the middle of February. I received a call from a manager on 1/25 notifying me the dress I had ordered 11 days prior was not available and was also conveniently not on sale anymore. We pretty much had to argue to get the dress in a bigger size for the sale price, you would’ve thought... read more
Business response:
Hello Jess, thank you for taking the time to share your experience with our Clearwater team. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations.For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
Very dissapointed of sending my fiance to this place! Apparently the ladies there (including the manager) were in a hurry to close the store on Friday during their last appointment of 7.30pm-9pm. They only allowed my fiance to try 4 dresses and told her "you can continue looking but you cannot try anymore dresses". They were also very disrespectful with my cusing when she was undecided on which dress to select by telling her "you already saw that one" well, who cares! - as a man, I know that women need to see and try their ... read more
Please people, DO NOT waste your time with this corporation. Their bathroom hasn't worked since Dec, you have to go across the street to the men's warehouse! 0 stars. Very disappointed with this store and the employee manager.
Business response:
Hello Mitch and Heather. We are upset to see how disappointed you are with our store. We would like to hear more about your experience and invite you to email us at DBcares@dbi.com (Attn.Ellice/Savannah) with more details. Your feedback is what helps us grow. Thank you, Ellice J.
Rude and very unbecoming......just because i didn't have an appt
Rude and very unbecoming......just because i didn't have an appt
Business response:
Hello Bonnie, We’re so sorry for the experience you encountered with David's bridal, and would love the chance to ensure you are celebrated as you deserve. We would be honored to welcome you back and make sure future visits with our team are more enjoyable. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location and/or City) if we can assist you further. Humbly Yours, Jill K.
Although I felt like cattle being herded it was a good experience. My consultant Morgan was very helpful and ultimately I ended up falling in love with her suggestion. She was very quick and could tell I was nervous. Had 8 people with me so that part was a little crazy with no seetongnbut we managed. I would def come again for my bridesmaids
Business response:
Hello Christine, Thank you so much for sharing your valuable time to provide such kind words and recommendations for Morgan! We're pleased to know that you were able to find your dream dress, that's so exciting! We cannot wait to assist you further in finding the perfect styles for your bridesmaids. We apologize for the busy environment, and cannot wait to ensure future visits are even more exciting! If you may have any questions or concerns, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location). Th... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.