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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I'm glad my sister found her dress but the lady that greeted us was horrible. Did nothing but argue with us the whole time until my sister arrived. Not a great way to get business.
Business response:
Hello Crystal, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Brittiany D). Best wishes, Jessica H.
Found my dress today with the help of Laura ! She was so kind, listened to everything I wanted, and what I really liked was she read my body language perfectly when I was too shy to speak out and say I didn’t like something. Thanks for everything Laura! Can’t wait to come back with my bridesmaids!! �
This place is classic money talks. Our “stylist “ was extremely rude to the bride and bridal party. Telling one that “her friend needs to work on her budget” well what she didn’t know was her grandmother was paying for it and ended up picking something that was double what she told her. So then after she dumped us, we wanted to look at bridesmaids dresses. So I asked another girl if we could just take some off the rack to try on, this girl was very friendly, but then the “Stylist” calls her over and starts whispering in her... read more
Business response:
Hello Jody, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). We will be sure to sh... read more
Juste un petit mot notre assistante n’etais Pas souriante et elle avait l’air comme si elle ne voulait pas nous servir. Mais le tout quand même étais réussis parce que nous sommes reparti avec la robe de graduation pour ma niece
Business response:
Bonjour Natalie, Merci de partager votre pr�cieux temps et vos commentaires concernant votre visite avec notre emplacement. Nous nous excusons pour l'exp�rience que vous avez rencontr�e et aimerions que les prochaines visites chez David's Bridal soient plus enrichissantes. F�licitations pour trouver le style parfait pour l'obtention du dipl�me de votre ni�ce, peu importe le service que vous avez rencontr�. Nous sommes si heureux de savoir que votre ni�ce �tait capable de trouver la robe de ses r�ves pour ses r�alisations! Si... read more
I’m so disappointed I’m In tears. I just feel like everything about my dress and wedding because of this is ruined. I tried calling for the last hour of them being opened and it was busy. I’d really like for them to make it right before I have to make it a bigger situation and go higher up. I’m so sad and will change my review if they could just Make my situation right.
Business response:
Hello Rachel, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B). Best wishes, Jessica H.
The only reason this review gets one star is because of the cleanup crew (actual polite employee) that came to help my fiancé and her bridesmaids try on dresses. After the first saleswoman spent hours pestering her into trying to buy more expensive dresses and not allowing her to try on dresses slightly out of budget (which they were in budget to begin with) and was overall just a terrible employee. At one point she had cornered her to tell her she works on commissions and needs to buy the dress today in order for her to mak... read more
Business response:
Hello Alex, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). We will be sure to sh... read more
Business response:
Hi Sendy, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Brittiany D. in the subject line so that we may talk with you further about this? Thank you, Jessica H.
My fiancé and her best friend came in to your store today to shop for a weeding dress. Not only did nobody personally help her, but they were exceptionally rude and just stood there and stared at her. She didn’t even want to try on a dress because she felt so judged. She left feeling discouraged thanks to crap customer service. Shame on you for making her feel unworthy of wearing one of your dresses. We spent our money elsewhere and she had a great experience there. Save your time and don’t go here.
Business response:
Hello Tye, we are deeply sorry that your fianc�e's recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). We will be sure... read more
Had my appt in easton the store manager was a doll seamed generally excited! I did have my turd head 2yr old who hadent had a nap which i am truly sorry for but all my sitters were at the appt with me and they were told not to let him run. My stylest was quiet i guess i thought she would bombard me with dresses to try to convince me of one she didnt give much maby just being shy i feel she could work on assertimg herself more giving oppinion or ideas I feel like when i told her i wanted a simple soft dress she assumed i did... read more
Business response:
Hello Tiffany, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ross A. ? (Insert City/Store Location)). We will be sure to shar... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.