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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
This will be the 3rd wedding we used David’s bridal for the bridesmaid dresses and this will be the 3rd terrible experience we had. Everyone we work with there seem to have no idea what they are doing. We also had a bridal consultant who was beyond disrespectful to the bride. Implying comments about her weight and what she looked like before she said “I’m going to put my foot in my mouth now” honestly would never recommend them again. They are convenient for out of town brides maids but that’s about it. Sorry for the not so ... read more
Business response:
Hello Anna. The incident that you described above is unacceptable behavior and we would like to apologize. Your experience does not reflect the customer service David's Bridal strives to achieve for our guests. Thank you for bringing this to our attention. We make sure our management team sees your feedback. If you have any additional information to share, please let us know at DBcares@dbi.com (Attn.WilkesBarre). Thank you, Ellice J.
I'm honestly not sure how this location has so many 5 star reviews. I'm relieved to know that some brides had a pleasant experience here. Unfortunately, I was not one of them. This location should be embarrassed of themselves. The dresses were all dirty and ripped - I actually felt bad having the two bridesmaids I brought along try them on. It was impossible to get an idea of what the dress would actually look like, because the ones at this location were so ratty. I can't speak for the other Davids Bridal locations, but avoi... read more
Business response:
Hello Kimberly. We are sorry that your visit with us did not meet your expectations. We at David?s Bridal are committed to providing our guests with a clean products and great service. We are deeply sorry for falling short of that. Thank you for your feedback, we will definitely share it with the management team. Thank you, Ellice J.
Went to another David’s bridal was not impressed so I went to the Woodbridge location just for my bridesmaids and they were marvelous. They even accepted us without an appointment. So in about a week or so I will be making my appointment to go get my dress.
Business response:
Hi Tanika, we are so sorry to hear that your time at a different location was disappointing. We are so happy to hear that our Woodbridge team was able to turn that around for you. We can't wait to have you back! Best, BrittianyD.
Well my wallet would have to leave the review it was my girls dress,,, ouchy$$
Business response:
Hello Sherri, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
Absolutely terrible. The sales lady wasn't at all friendly and not helpful. They were supposed to call when the dress came in and never did. We finally called to check and it had been there for days. Poorly run with terrible staff. When we went to pick it up no one helped and the sales person didn't even acknowledge the bride.
Business response:
Hello Ashley. We apologize for the inconvenience in picking up your dress. To ensure that everyone receives an alert in a timely manner, our system automatically generates an email when your dress is received. We understand however that sometimes emails may be misspelled or filtered into the incorrect folder and we are sorry for that. We appreciate your feedback and will use it moving forward to make sure our dress pick up process is as convenient as possible. Thank you, Ellice J.
This place makes me so angry. Beginning to end. I went in because I saw a dress in their site that I absolutely loved. I drove over an hour for this dress. When I got there I had to be the one to find it because the lady said they didn’t have that dress but their site said they were in stock so I decided to look. (This was after waiting 45 minutes after my appointment started because they couldn’t find her). I found my dress and she just disappeared again. My bridesmaids were the ones to help me put it on, pick out accessor... read more
Business response:
Hello Sara, we sincerely apologize that you are unhappy with our services during your time with our Greenwood team. So that our team can learn more and better assist you, please email us at DBCares@dbi.com (Attn:Jill K) Thank you
I bought my wedding dress and had a fantastic experience, Stacy in Pinole was amazing. I took two of my bridesmaids back to buy dresses and it was a really bad experience. We are trying to be cost friendly because its a dress that will never get worn again and 2 of my bridesmaids are coming from out of town. We finally found one on clearance that was available in the sizes and color we needed. The tag said $99, the guy helping us told us that in his records the dress was $159 but he would check with the manager to see if the... read more
Business response:
Hi Stephanie, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve and we will use your feedback to ensure that we do not fall short of exceptional service in the future. If you would be willing to give us another chance or if you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: Steven E. ? (Insert City/Store Location)). Best wishes, Christine G.
I made an appointment for 1:30 p and wasn’t seen until 1:50p. The consultant was not knowledgeable on the type of lace I liked and was less than helpful in getting me in and out of the dresses I was trying on. She seemed more occupied with another bride who exchanging a dress. The service was nothing to write home about and the selection was minimal.
Business response:
Hello Ashley, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you.
Terrible service for finding the dress for the bride. Associate was helping us and another party. Was asked to wait and even told our appointment time was over. That sold us to not even consider buying from here. Many places in area just as nice and priced reasonable to consider before going here. Would not recommend.
Business response:
Hello Nichole. We are deeply sorry to hear that your recent visit left you feeling upset and uncertain. We at David's Bridal strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal experience. If you would like to do so, please email us at Dbcares@dbi.com (Attn: April B) so we can set up a comeback appointment for you. Thank you, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.