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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Une expérience positive. Beaucoup de choix. Personnel courtois et patient. Je recommande ce magasin autant pour la mariée que pour le cortège.
Business response:
Bonjour Marie Christine, Merci beaucoup de partager votre précieux temps et vos commentaires pour notre équipe! Nous sommes honorés de savoir que votre visite a été agréable! S'il vous plaît laissez-nous savoir si nous pouvons vous aider à nouveau dans le futur. (dbcares@dbi.com, à l'attention de Jill K. - 402). Meilleurs vœux, Jill K.
Right from the get go I had a bad feeling. The girl taking my appointment seemed like she had no idea what she was doing and gave off a vibe that I was irritating her by being there. Then when I showed back up for my appointment about an hour later the consultant wouldn't listen to a word I had to say. She just rushed me into grabbing two dresses and again once I was in them wouldn't listen to what I was having to say. Just asked if I "felt like a bride". Scolded my mom for grabbing a dress off the rack with out her. She was... read more
Business response:
Helonna, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
I always find what I’m looking for when i shop here no matter what but when i attended for my bridesmaids dresses i didn’t get good customer service we only had one person serving us and it was six ladies in all and we had to get our own dresses and try them on ourselves. We only had one dressing room and we all just stood in the hall until we could go into the room. The host only sized us and she kept disappearing every time we turned around. I’ll know next time how to prepare myself if I’m having multiple people trying on ... read more
I had a wonderful experience at David's Bridal in Monroe, LA. My stylist Kelli was awesome. She knew exactly what she was doing. She listened to me and it didn't take her long to put me in the perfect dress. Very kind and patient lady. Actually all the staff there were very friendly. I would most definitely recommend this place!!
Business response:
Hi Shundrea, we are thrilled to hear how pleased you were with the service Kelli at our Monroe store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Steven E .
I felt like my consultant didn’t want to be there she seemed as if she had a little attitude with some of the questions that I asked her and with getting dress sizes I wanted to purchase my wedding dress there but not sure because when I’m spending money I expect better treatment than I receive today.
Business response:
Hello Quasheena, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we meet that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. If you are interested, please email us at dbcares@dbi.com(Attn Steven E.) Thank you, Steven E
Never again will I shop at David's Bridal!! They bold face lied to me last week and told me I had 30 days to return 2 dresses for a full refund. I brought them back today and they now refuse. This is $400 that is now nonrefundable, even though they did refund one of the other girls' dresses last week. Beware if you shop here, because the store manager, Lauren, changes her story.
Business response:
Hello Lisa, It's truly an honor to hear from you and know that our Terre Haute team was able to provide you with a joyful shopping experience! Thank you so much for sharing such a wonderful star rating for our location! If you may need any additional assistance, please let us know. (dbcares@dbi.com, Attn: Jill K. - Store 278). Thank you, Jill K.
We brought our daughter in to be fitted for a bridesmaid dress she tried on dresses then they order wrong size then they say they do not do refunds when you make the mistake you need to do refunds!!!!!!!
Business response:
Hello Don, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn. Ellice J City/Store Location). Best wishes. Ellice J.
Worse customer service I have ever received. Workers were rude and uninterested. Hate the fact that you cannot go in a try on a dress without an appointment even if all the dressing rooms are empty...not everyone who goes in there is looking for a wedding dress people...I will never step foot in David's Bridal again.
Business response:
Hello Adrian, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)... read more
Went in to look at bridesmaid dresses. The sales associate who helped me didn't ask what my budget was and kept telling me colors didn't even matter. Will not return.
Business response:
Hello Weily, we deeply apologize that you were unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,547 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.